Preliminary Agenda
Immerse yourself in fresh perspectives
from influential leaders
Immerse yourself in fresh perspectives from influential leaders
Discover a dynamic lineup of thoughtfully selected themes and speakers representing top retailers and brands. The Shoptalk agenda offers invaluable insights into the ever-evolving landscape of the retail ecosystem, addressing pressing challenges head-on and showcasing innovative strategies employed by inspiring executives to overcome them.
Our agenda covers the latest technologies, trends and business models, as well as the rapid transformation of how consumers discover, shop and buy—across all retail verticals. Shoptalk’s agenda features zero pay-to-play content, leading the retail industry narrative and promising insights and perspectives not found anywhere else.
Shoptalk 2024 will also feature brand new Shoptalk Original Content, including independent research and data, along with the Shoptalk Retail Zeitgeist, a framework for understanding the most important forces, challenges and opportunities in retail today, developed in-house by the Shoptalk team.
Generative AI has the potential to add $4.4 trillion in value to the global economy annually. Despite its buzz, two key questions remain: What applications of AI will have the greatest transformational power, and how will these impact your organization? Our expert speakers will answer these and other questions about AI’s long term potential. They’ll also share tactical frameworks for the near-term adoption of AI within your organization, including how to navigate its risks and shortcomings.
In an era of heightened sensitivity and microscopic focus on missteps, brands must be crystal clear on what they stand for, the purpose of their brand and products, and who their customers are, with little margin for error. The Shoptalk agenda will help you gain insights into forging authentic relationships with customers, and how to build a brand that will lead in retail’s next decade.
The customer journey can be both complex and fraught with friction, which is why crafting seamless, easy paths from discovery to purchase is paramount. You’ll leave knowing what your organization needs to do in order to keep pace with changing behaviors and cultivate a loyal customer base, regardless of the varied journeys shoppers take on the way to completing a purchase.
As customers move effortlessly and continuously between stores and the digital world, retailers need to create a cohesive and seamless shopping experience. At Shoptalk, we call this unified retail. A step beyond omnichannel, unified retail refers to the harmonization of all retail channels to create a singular, frictionless and continuous experience. Our speakers and agenda will offer insights into how your organization can foster unified retail experiences through new capabilities and offerings.
Retail media networks, creator commerce and B2B partnerships are just some of the change agents influencing retail’s key industry relationships. We’ll give you the tools to understand these change drivers and how your organization can stay ahead in order to thrive in retail’s next decade.
Our agenda covers the latest technologies, trends and business models, as well as the rapid transformation of how consumers discover, shop and buy—across all retail verticals. Shoptalk’s agenda features zero pay-to-play content, leading the retail industry narrative and promising insights and perspectives not found anywhere else.
Shoptalk 2024 will also feature brand new Shoptalk Original Content, including independent research and data, along with the Shoptalk Retail Zeitgeist, a framework for understanding the most important forces, challenges and opportunities in retail today, developed in-house by the Shoptalk team.
— Indicates Shoptalk Original Content
Sunday: March 17, 2024
Track 1
Exceptional Retail Experiences: Seamless Stores
Creating Frictionless and Continuous Store Experiences
View descriptionLauren Morr, SVP, Digital Engineering & Architecture, Abercrombie & Fitch Co.
Steve Dennis, Founder & President, SageBerry Consulting (Interviewer)
Track 2
Future of Brands and Brand-Building
Track Keynote: Brand Power and Loyalty
View descriptionBrieane Olson, CEO, PacSun
Brand Power and Trust: A Conversation
View descriptionPamela Catlett, SVP, Marketing, Brilliant Earth
Track 3
Actionable Research and Market Insights
Rapid Fire: New Insights on Improving Efficiency and Profitability
View descriptionSimeon Siegel, Senior Analyst & Managing Director, BMO Capital Markets
Track 4
Startup Pitch
Shark Reef Startup Pitch
View descriptionNeil Katz, Co-Founder & Chief Operating Officer, EyeLevel.ai
Nathan Snell, Co-Founder & CEO, Raleon
Benjamin Kosinski, Founder & CEO, MadeMeBuyIt
Deborah Weinswig, Founder & CEO, Coresight Research (Emcee and Judge)
Matt Nichols, Partner, Commerce Ventures (Judge)
Track 1
Exceptional Retail Experiences: Seamless Stores
Track 2
Future of Brands and Brand-Building
Case Studies: Legacy Brands Winning Over New Generations
View descriptionHeidi Cooley, Chief Marketing Officer, Crocs
Winnie Park, CEO, Forever 21
Scott Mezvinsky, President, North America & International, Taco Bell
Sheena Butler-Young, Senior Correspondent, The Business of Fashion (Interviewer)
Track 3
Actionable Research and Market Insights
New Insights on Trade and the Economy
View descriptionJoyce Chang, Chair of Global Research, J.P. Morgan
Track 4
Startup Pitch
Track 1
Exceptional Retail Experiences: Seamless Stores
The AI Opportunity for In-Store Operations and Experiences
View descriptionChandhu Nair, SVP, Data, Analytics and Computational Intelligence, Customer & Marketing Technology, Lowe's
Melissa Gonzalez, Founder, The Lionesque Group, Principal, MG2 (Interviewer)
Track 2
Future of Brands and Brand-Building
Building Innovative Products and Brands for Today's Consumer
View descriptionScott Tannen, Founder & CEO, Boll and Branch
Adeela Hussain Johnson, President, BÉIS
Track 3
Actionable Research and Market Insights
Track 4
Startup Pitch
Monday: March 18, 2024
Track 1
Groundbreaking AI and Data Applications in Retail
Track 2
Organizational Agility and Resilience
Working Cross-Functionally to Drive Transformation
View descriptionSandra Moore, VP, Brand Marketing, Hanesbrands Inc.
Randy Spaeth, VP & Managing Director eCommerce, Nestlé Purina
Sabrina McPherson, Senior Managing Director, Publicis Sapient (Interviewer)
Track 3
Understanding the Changing Consumer
New Research on Consumer Shopping and Spending Habits
View descriptionJasmine Enberg, Principal Analyst, Social Media, Insider Intelligence
Track 4
Tech Solution Spotlight
Enhancing Store Performance, Security and Safety
View descriptionSpencer Hewett, Founder & CEO, Radar
Track 5
Frameworks, Tactics and Takeaways
Track 1
Groundbreaking AI and Data Applications in Retail
Leveraging AI to Scale Personalization
View descriptionMei Chen, GM, Head of Fashion, Luxury & Lifestyle - Globalization Business, Alibaba
Kamanasish Kundu, VP, Head of Digital & Ecommerce, Kendra Scott
Kelly Mahoney, SVP, Customer & Growth Marketing, Ulta Beauty
Mark Abraham, Managing Director & Senior Partner, Boston Consulting Group (Interviewer)
Track 2
Organizational Agility and Resilience
Winning Approaches to Creating an Inclusive Work Culture
View descriptionSarah Rogowsky, VP, Digital Strategy & User Experience, Lululemon
Track 3
Understanding the Changing Consumer
Meeting Consumer Expectations: Balancing Between Convenience and Price
View descriptionAndrea Moore, Chief Digital Officer, NEST New York
Track 4
Tech Solution Spotlight
Fulfillment and Delivery Technologies
View descriptionPeter Chen, Co-Founder & CEO, Covariant
Itamar Zur, Co-Founder & CEO, Veho
Track 5
Frameworks, Tactics and Takeaways
Leveraging Data Effectively: Clean Rooms and More
View descriptionDaryl Porter, Senior Partner, Tomorrow Retail (Presenter & Interviewer)
Track 1
Groundbreaking AI and Data Applications in Retail
Evaluating AI's Longterm Opportunities and Challenges
View descriptionEkta Chopra, Chief Digital Officer, e.l.f. Beauty
Emma McFerran, CEO, Lyst
Track 2
Organizational Agility and Resilience
Track Keynote: C-Level Leaders on Managing Change in Retail's New Era
View descriptionKecia Caffie, President, Zales, Signet
Track 3
Understanding the Changing Consumer
Rapid Fire: Keeping Pace With New Consumer Behaviors
View descriptionChris Rupp, Chief Customer Officer, Victoria's Secret & Co.
Dimple Rao, VP, Head of Digital Product Management & Product Design, Chico's FAS
Anne Mezzenga, Co-CEO, Omni Talk & Third Haus (Interviewer)
Track 4
Tech Solution Spotlight
Track 5
Frameworks, Tactics and Takeaways
Setting, Measuring and Achieving Sustainability Goals
View descriptionSaurabh Atri, Head of Retail & CPG, Tata Consultancy Services (Presenter & Interviewer)
Tuesday: March 19, 2024
Track 1
Next-Gen Customer Journeys: Marketing and Acquisition
Track 2
Inspiring Global Retail Experiences and Innovations
Track 3
Merchandising, Assortment and Supply Chain
Improving Demand Forecasting and Inventory Planning
View descriptionPeter Pernot-Day, Global Head of Strategy & Corporate Affairs, SHEIN
Sean Carolan, VP, Demand & Sales Planning, Dyson
Track 4
Tech Solution Spotlight
Track 5
Frameworks, Tactics and Takeaways: Artificial Intelligence
Tactics for Building the Right Infrastructure and Team for AI
View descriptionRogayeh Tabrizi, Co-Founder & CEO, Theory+Practice (Presenter & Interviewer)
Track 1
Next-Gen Customer Journeys: Marketing and Acquisition
Finding and Reaching Customers in a Fragmented Media Landscape
View descriptionChristiane Pendarvis, Co-CEO, Pattern Beauty
Veronika Sonsev, Co-Founder, CommerceNext (Interviewer)
Track 2
Inspiring Global Retail Experiences and Innovations
Track Keynote: Building Outstanding Global Marketplace Experiences
View descriptionJordan Sweetnam, SVP, Global Markets, eBay
Outstanding Retail Experiences from Around the World
View descriptionKaren Bruck, VP Marketplace, Hispanic South America, Mercado Libre
Zia Daniell Wigder, SVP Content, Insider Intelligence (Moderator)
Track 3
Merchandising, Assortment and Supply Chain
Innovative Merchandising and Assortment Strategies
View descriptionNancy Mair, SVP of Merchandising & GMM - Nordstrom Rack, Nordstrom
Claudia Lima-Guinehut, EVP & Chief Merchandising Officer, Claire's
Joe Cano, Chief Marketing & Merchandising Officer, Zappos
Hilary Milnes, Executive Americas Editor, Vogue Business (Interviewer)
Track 4
Tech Solution Spotlight
Payment, Checkout and Loyalty Solutions
View descriptionMichael Hershfield, Founder & CEO, Accrue Savings
Woodrow Levin, Founder & CEO, Extend
Track 5
Frameworks, Tactics and Takeaways: Artificial Intelligence
Track 1
Next-Gen Customer Journeys: Loyalty, Engagement and Retention
New Tactics for Customer Engagement Along the Purchase Journey
View descriptionOliver Zak, Co-Founder & CEO, Mad Rabbit
Ben Miller, Director of Original Content, Shoptalk (Presenter & Interviewer)
Track 2
Best-in-Class Unified Shopping Experiences
Understanding and Influencing Today's Cross-Channel Customer Journeys
View descriptionLauren Price, VP, Ecommerce & Digital Strategy, J. Crew
Liza Lefkowski, VP, Proprietary Brands & Retail, Wayfair
Jason Goldberg, Chief Commerce Strategy Officer, Publicis Groupe (Interviewer)
Track 3
Merchandising, Assortment and Supply Chain
Track 4
Tech Solution Spotlight
Track 5
Insights from Agencies
Agency Rapid Fire: Nine Major Challenges and Opportunities in Marketing
View descriptionShane Rickard, CEO, Harmon Brothers
Track 1
Next-Gen Customer Journeys: Loyalty, Engagement and Retention
Case Studies: Using Data and Digital Experiences to Cultivate Loyalty
View descriptionStacia Andersen, EVP & Chief Customer Officer, PetSmart
Track 2
Best-in-Class Unified Shopping Experiences
Track Keynote: Reimagining Business Practices to Deliver a Unified Retail Experience
View descriptionAshley Buchanan, CEO, The Michaels Companies, Inc.
Track 3
Merchandising, Assortment and Supply Chain
Track Keynote: Leveraging Tech to Build Next Generation Supply Chains: Circular, Flexible and More
View descriptionAmiee Bayer-Thomas, Chief Supply Chain Officer, Ulta Beauty
Leveraging Tech to Build Next Generation Supply Chains: A Conversation
View descriptionJoe Stratter, Executive Director, Technology, Nuuly (URBN)
Track 4
Tech Solution Spotlight
Rapid Fire: Retail Technologies for the Next Decade
View descriptionAnna Farberov, GM PepsiCo Labs, PepsiCo
Holly Briedis, EVP, Chief Digital Officer, Fossil Group
Chris Walton, Co-CEO, Omni Talk & Third Haus (Interviewer)
Track 5
Insights from Agencies
Wednesday: March 20, 2024
Track 1
Case Studies and Conversation: Outstanding Ecommerce and Digital Shopping Experiences
Shoppable Video Offerings that Stand Out
View descriptionChris Lamontagne, President, Fanatics Live, Fanatics
Track 2
Next-Generation Retail Businesses
Rethinking Physical Stores: Footprint, Purpose and Metrics
View descriptionKate Nadolny, CEO, Bandier
Chris Hurt, Chief Operating Officer, Build-A-Bear
Track 3
Navigating Changing Industry Relationships
Optimizing Between DTC and Wholesale Strategies
View descriptionNatalie Mackey, Founder & CEO, Winky Lux
Track 1
Case Studies and Conversation: Outstanding Ecommerce and Digital Shopping Experiences
Product Discovery Offerings that Delight Shoppers
View descriptionKimmy Scotti, CEO & Co-Founder, Fig.1
Jenn Volk, Head of Digital, Americas, H&M
Sameer Hassan, SVP, Technology, Williams Sonoma
Track 2
Next-Generation Retail Businesses
Driving Innovation in Large Organizations
View descriptionSam Cheow, SVP, Global Trends and Makeup Product Development & Innovation Portfolio, The Estée Lauder Companies Inc.
Leslie Leifer, VP, Enterprise Strategy & Business Development, 1800Flowers.com
Rick Watson, Founder & CEO, RMW Commerce Consulting (Presenter & Interviewer)
Track 3
Navigating Changing Industry Relationships
Harnessing Data and Technology to Create New Revenue Streams
View descriptionMelanie Babcock, VP, Retail Media+ & Monetization, The Home Depot
Track 1
Case Studies and Conversation: Outstanding Ecommerce and Digital Shopping Experiences
Succeeding with Social Commerce and Creators
View descriptionNicole Wegman, Founder & CEO, Ring Concierge
Oshiya Savur, Chief Brand Officer, Maesa
Kendra Bracken-Ferguson, Founder & CEO, BrainTrust (Presenter & Interviewer)
Track 2
Next-Generation Retail Businesses
Track 3
Navigating Changing Industry Relationships
Leveraging Marketplaces to Reach New Customers
Let’s get you a ticket
- Meetup: the ultimate networking experience
- 4 days of fresh perspectives from influential leaders
- Endless chances to connect with 10,000+ retail ecosystem executives
- More than 900 of the world’s most innovative tech companies
- A bunch of epic parties, including the annual Whiteout Beach Party
- …and plenty of food, drinks and other magic and surprises!
All ticket options include access to:
- Meetup: the ultimate networking experience
- 4 days of fresh perspectives from influential leaders
- Endless chances to connect with 10,000+ retail ecosystem executives
- More than 900 of the world’s most innovative tech companies
- A bunch of epic parties, including the annual Whiteout Beach Party
- …and plenty of food, drinks and other magic and surprises!
Save 24% off the standard attendee rate of $4,750
Space is limited. Qualify and your ticket's on us!
Total value: $3,500
Save 18% off the standard retailers & brands rate of $2,750
Shoptalk is BIG. The best ROI is achieved by bringing a team to divide and conquer the endless content, tech partners and networking opportunities!
Apply and we'll get in touch to discuss group discounts and some other benefits we can offer for teams including free meeting space and more!
Save substantially on your ticket to Shoptalk
Save 24% off the standard attendee rate of $3,750
Save 12% off the standard investor rate of $2,950
Subject to approval.
More than 900 tech/solution providers will meet their future customers at Shoptalk 2024. We have tons of ways for you to get involved—let's get the ball rolling!