SVP, Data, Analytics and Computational Intelligence, Customer & Marketing Technology
As Senior Vice President, Data Analytics and Computational Intelligence & Marketing Technology, Chandhu Nair leads the team supporting artificial intelligence-led data products and platform strategy, as well as self-serve analytics for the organization. He is also responsible for the technology that supports Lowe’s omnichannel marketing and customer capabilities, enabling digital marketing, personalization, loyalty experiences and CRM products capabilities. He joined Lowe’s in 2020.
Chandhu has over 20 years of experience in product, technology, digital and data driven transformation roles. In a prior role at Lowe’s, he was Vice President, Technology, Omnichannel Marketing and Digital Customer Engagement. In this role, Chandhu spearheaded best-in-class technology product launches including Lowes.com customer engagement, customer-data re-platforming, MVPs Pro Rewards and Partnerships Program, and Lowe’s One Roof Media Network. Before joining Lowe’s, he served as CEO and co-founder of Cognitive Retail Inc., a retail technology company providing U.S.-based retailers with advanced data analytics. He was also a Managing Partner and Co-Founder at Merkatus Partners, a strategy consulting firm focused on emerging technology investment services. Before that, he held global e-commerce and technology leadership roles at Staples Inc and Infosys.
Chandhu earned a master’s degree in general management and operations from Harvard University, and a bachelor’s degree in engineering – information technology from Bharathiar University, India. He serves as an adviser to global technology startups and works with multiple venture capital firms in San Francisco, Boston, and India. Chandhu currently serves on the advisory board for United Planet, a nonprofit based in Boston where he previously served as board director and also sits on the executive council board for Retail Info Systems & Consumer Goods Technology group.