Nikki Mendonça

Global Managing Director, Software & Platforms Practice


As the Global Interactive Lead for Software Platforms I am responsible for growing our service catalogue across this dynamic sector. The Software and Platforms Industry is one of the fastest growing industries within Accenture housing some of the most progressive clients. At over $2b in revenue in 2019 it is forecast to double in size and importance over the next 2/3 years. The clients we serve in this industry include those driving our digital economy and re-imaging the world: Google, Facebook, Microsoft, Amazon, SFDC, Adobe, Alibaba, Tencent, Oracle etc as well as growing platform disruptors like Twitter, Snap, Shopify, Uber, Lyft, Airbnb, Ebay, Pinterest, Expedia etc 

Interactive is currently underpenetrated across these hyper growth companies we have a significant opportunity to scale our footprint across our spectrum of Experience Services - ie: across our Design, Build, Communicate Run service catalogue. 

Previously I was Global President of Accenture Interactive Operations, leading a worldwide team focused on helping flagship clients activate, operate and scale marketing programs, as a managed service to deliver increased performance and growth. The team designed bespoke marketing operating models content activation engines for clients leveraging predictive analytics, AI and machine learning to drive improved ROI. 

Before joining Accenture, I was the EMEA president of OMD Worldwide where I had strategic, operational and financial responsibility for more than 6,500 marketing professionals. Directed the investment of c$19b across 65 countries and led teams that served global brands such as McDonald’s, PepsiCo, Estee Lauder, Liberty Global and Walt Disney. Under my leadership OMD enjoyed 10 years of record growth and was the most-awarded agency network on record.