Cherise Ordlock

SVP, Digital


Cherise Ordlock joined PetSmart as Senior Vice President of Digital in Feb. 2021. In this role she leads the company’s rapidly growing digital strategy overseeing integrated omni-channel customer experiences and programs, inclusive of digital product, UX, digital merchandising and site analytics. 

Prior to joining PetSmart, Cherise served as the SVP of Digital at Kohl’s where she drove strong digital revenue growth through digital strategy, site experience and operations, business management, and omni-channel initiatives throughout her tenure. She previously spent eight years at Walgreens where she founded its digital function and served as General Manager of Digital and Omni-channel. Cherise also spent seven years with Boston Consulting Group leading strategic and operational projects for clients across consumer goods, industrial goods, and health care industries.

Cherise earned an MBA and MEM (Masters in Engineering Management) from the Kellogg School of Management and a BS in Industrial Engineering with a secondary major in Economics from Northwestern University.