Immerse yourself in fresh perspectives
from influential leaders

Meet the 2024 Keynotes
Gina Boswell, CEO, Bath & Body Works Dani Reiss, Chairman & CEO, Canada Goose Maria Renz, Global Head of Commerce, Google Tom Kingsbury, CEO, Kohl's Tony Spring, CEO, Macy's Robbie Brenner, President, Mattel Films, Mattel Steve Totzke, President & Chief Commercial Officer, Mattel Shailesh Jejurikar, Chief Operating Officer, P&G Colleen Aubrey, SVP, Ad Products & Technology

Immerse yourself in fresh perspectives from influential leaders

Discover a dynamic lineup of thoughtfully selected themes and speakers representing top retailers and brands. The Shoptalk agenda offers invaluable insights into the ever-evolving landscape of the retail ecosystem, addressing pressing challenges head-on and showcasing innovative strategies employed by inspiring executives to overcome them.

Our agenda covers the latest technologies, trends and business models, as well as the rapid transformation of how consumers discover, shop and buy—across all retail verticals. Shoptalk’s agenda features zero pay-to-play content, leading the retail industry narrative and promising insights and perspectives not found anywhere else.

Shoptalk 2024 will also feature brand new Shoptalk Original Content, including independent research and data, along with the Shoptalk Retail Zeitgeist, a framework for understanding the most important forces, challenges and opportunities in retail today, developed in-house by the Shoptalk team.

Generative AI has the potential to add $4.4 trillion in value to the global economy annually. Despite its buzz, two key questions remain: What applications of AI will have the greatest transformational power, and how will these impact your organization? Our expert speakers will answer these and other questions about AI’s long term potential. They’ll also share tactical frameworks for the near-term adoption of AI within your organization, including how to navigate its risks and shortcomings.

In an era of heightened sensitivity and microscopic focus on missteps, brands must be crystal clear on what they stand for, the purpose of their brand and products, and who their customers are, with little margin for error. The Shoptalk agenda will help you gain insights into forging authentic relationships with customers, and how to build a brand that will lead in retail’s next decade.

The customer journey can be both complex and fraught with friction, which is why crafting seamless, easy paths from discovery to purchase is paramount. You’ll leave knowing what your organization needs to do in order to keep pace with changing behaviors and cultivate a loyal customer base, regardless of the varied journeys shoppers take on the way to completing a purchase.

As customers move effortlessly and continuously between stores and the digital world, retailers need to create a cohesive and seamless shopping experience. At Shoptalk, we call this unified retail. A step beyond omnichannel, unified retail refers to the harmonization of all retail channels to create a singular, frictionless and continuous experience. Our speakers and agenda will offer insights into how your organization can foster unified retail experiences through new capabilities and offerings.

Retail media networks, creator commerce and B2B partnerships are just some of the change agents influencing retail’s key industry relationships. We’ll give you the tools to understand these change drivers and how your organization can stay ahead in order to thrive in retail’s next decade.

Our agenda covers the latest technologies, trends and business models, as well as the rapid transformation of how consumers discover, shop and buy—across all retail verticals. Shoptalk’s agenda features zero pay-to-play content, leading the retail industry narrative and promising insights and perspectives not found anywhere else.

Shoptalk 2024 will also feature brand new Shoptalk Original Content, including independent research and data, along with the Shoptalk Retail Zeitgeist, a framework for understanding the most important forces, challenges and opportunities in retail today, developed in-house by the Shoptalk team.

— Indicates Shoptalk Original Content

Sunday March 17, 2024

10:00am — 6:00pm PT
Badge Pickup
Islanders Ballroom, Lower Level
1:00pm — 2:00pm PT
Welcome Refreshments
Mandalay Bay Foyer
2:00pm — 2:40pm PT
Session 1

The Seamless Shore

Exceptional Retail Experiences: Seamless Stores

Creating Frictionless and Continuous Store Experiences

View description

Lauren Morr, SVP, Digital Engineering & Architecture, Abercrombie & Fitch Co.

Patrick McIntyre, Head of Development, Krispy Kreme

Steve Dennis, Founder & President, SageBerry Consulting (Interviewer)

The Brandlands

Future of Brands and Brand-Building

Track Keynote: Brand Power and Loyalty

View description

Brieane Olson, CEO, PacSun

Hilary Milnes, Executive Americas Editor, Vogue Business (Interviewer)

Brand Power and Trust: A Conversation

View description

Pamela Catlett, SVP, Marketing, Brilliant Earth

Chelsea Hirschhorn, Founder & CEO, Frida

Alexa Tietjen, Content Director, Shoptalk (Interviewer)

The Endless Isle

Actionable Research and Market Insights

Rapid Fire: New Insights on Improving Efficiency and Profitability

View description

Simeon Siegel, Senior Analyst & Managing Director, BMO Capital Markets

Billy May, CEO, Brooklinen

Laura Chau, General Partner, Canaan Partners

Ben Miller, VP Original Content & Strategy, Shoptalk (Interviewer)

The Arctech

Startup Pitch

Shark Reef Startup Pitch

View description

Eileen Dai, Co-Founder & CEO, Tare

Izzy Rosenzweig, Founder & CEO, Portless

Nicole Clay, Co-Founder & Chief Marketing Officer, Hue

Neil Katz, Co-Founder & Chief Operating Officer, EyeLevel.ai

Kyle Bertin, Co-Founder & CEO, Two Boxes

Anabel Maldonado, Founder & CEO, PSYKHE AI

2:50pm — 3:30pm PT
Session 2

The Seamless Shore

Exceptional Retail Experiences: Seamless Stores

Track Keynote: Setting Store Associates Up for Success Through Tech Enablement

View description

Jon Alferness, EVP & Chief Product Officer, Walmart U.S., Walmart

Krystina Gustafson, SVP Content, Shoptalk (Interviewer)

Setting Store Associates Up for Success Through Tech Enablement: A Conversation

View description

Katie Reeves, Managing Director, North America, COS

Sonal Gandhi, Chief Content Officer, The Lead (Interviewer)

The Brandlands

Future of Brands and Brand-Building

Case Studies: Legacy Brands Winning Over New Generations

View description

Heidi Cooley, SVP & Chief Marketing Officer, Crocs

Winnie Park, CEO, Forever 21

Scott Mezvinsky, President, North America & International, Taco Bell

Sarah Engel, President, January Digital (Interviewer)

The Endless Isle

Actionable Research and Market Insights

New Insights on Trade and the Economy

View description

Joyce Chang, Chair of Global Research, J.P. Morgan

Oliver Chen, Managing Director, Luxury & Retail Head, TD Cowen

Ben Miller, VP Original Content & Strategy, Shoptalk (Emcee)

The Arctech

Startup Pitch

Shark Reef Startup Pitch

View description

Dhiraj Jain, Co-Founder & CEO, dotkonnekt

Benjamin Kosinski, Founder & CEO, MadeMeBuyIt

Lucas Tieleman, Co-Founder, Optiversal

Rebecca Griffiths, Founder & CEO, Primis

Rohan Mahadevan, Co-Founder & CEO, Node

Nathan Snell, Co-Founder & CEO, Raleon

3:40pm — 4:20pm PT
Session 3

The Seamless Shore

Exceptional Retail Experiences: Seamless Stores

The AI Opportunity for In-Store Operations and Experiences

View description

Chandhu Nair, SVP, Data, Analytics and Computational Intelligence, Customer & Marketing Technology, Lowe's

Christopher Thomas-Moore, Chief Digital Officer, Domino's

Mandeep Bhatia, VP, Global Digital Product & Omnichannel Innovation, Tapestry

Melissa Gonzalez, Founder, The Lionesque Group, Principal, MG2 (Interviewer)

The Brandlands

Future of Brands and Brand-Building

Building Innovative Products and Brands for Today's Consumer

View description

Andrea DiNunzio, General Manager, Luxury Skincare, Coty

Adeela Hussain Johnson, President, BÉIS

Scott Tannen, Founder & CEO, Boll and Branch

Hitha Herzog, Chief Research Officer, H Squared Research (Interviewer)

The Endless Isle

Actionable Research and Market Insights

Top Academics on the Major Forces Transforming Retail

View description

Dan Kraemer, Adjunct Professor, Growth Strategy + Innovation, Northwestern University

Shelley E. Kohan, Associate Professor, Fashion Business Management, Fashion Institute of Technology

Ben Miller, VP Original Content & Strategy, Shoptalk (Emcee)

The Arctech

Startup Pitch

Shark Reef Startup Pitch

View description

Deborah Weinswig, Founder & CEO, Coresight Research (Emcee and Judge)

Matt Nichols, Partner, Commerce Ventures (Judge)

Christina Melas-Kyriazi, Partner, Bain Capital Ventures (Judge)

Jett Fein, General Partner, Headline (Judge)

4:40pm — 4:50pm PT
Opening Remarks  (The Horizon)

Sophie Wawro, Global President, Shoptalk

Mike Antonecchia, SVP, Shoptalk

4:50pm — 5:10pm PT
Mainstage Keynote (The Horizon)

Colleen Aubrey, SVP, Ad Products & Technology, Amazon

Allie Garfinkle, Senior Finance Reporter, Fortune (Interviewer)

5:10pm — 5:30pm PT
Mainstage Keynote (The Horizon)

Tony Spring, CEO, Macy's, Inc.

5:30pm — 5:50pm PT
Reimagining Retail Through the Power of Fragrance  (The Horizon)

Gina Boswell, CEO, Bath & Body Works

Simeon Siegel, Senior Analyst & Managing Director, BMO Capital Markets (Interviewer)

6:30pm — 8:30pm PT
Industry Night  (Retailers & Brands Only)
Daylight Beach Club, Mandalay Bay

Monday March 18, 2024

7:00am — 5:00pm PT
Badge Pickup
Islanders Ballroom, Lower Level
8:00am — 8:45am PT
Breakfast
South Pacific Ballroom, Lower Level
8:00am — 8:50am PT
Breakfast Industry Innovation Session  (Co-Located Content)
Mandalay Bay Ballroom D, Level 2
View description
9:15am — 9:20am PT
Welcome Back Remarks  (The Horizon)

Sophie Wawro, Global President, Shoptalk

Joe Laszlo, Head of Content - USA, Shoptalk

9:20am — 9:40am PT
Mainstage Keynote (The Horizon)

Robbie Brenner, President, Mattel Films, Mattel

Steve Totzke, President & Chief Commercial Officer, Mattel

Krystina Gustafson, SVP Content, Shoptalk (Interviewer)

9:40am — 10:00am PT
Creating the Next Wave of AI-Powered Commerce  (The Horizon)

Maria Renz, Global Head of Commerce, Google

Chris Walton, Co-CEO, Omni Talk (Interviewer)

10:00am — 10:20am PT
Unlocking Market Growth  (The Horizon)

Shailesh Jejurikar, Chief Operating Officer, P&G

Brian Sozzi, Executive Editor, Yahoo Finance (Interviewer)

10:00am — 5:00pm PT
Exhibit Hall Hours
Bayside Exhibit Hall, Level 1
10:40am — 12:15pm PT
Meetup & Hosted Retailers & Brands Program  (Prescheduled Only)
Bayside Exhibit Hall, Level 1
12:00pm — 2:00pm PT
Lunch
Bayside Exhibit Hall, Level 1
12:30pm — 1:20pm PT
Lunch & Tabletalks  (Prescheduled Only)
South Pacific Ballroom, Lower Level
1:30pm — 3:05pm PT
Meetup & Hosted Retailers & Brands Program  (Prescheduled Only)
Bayside Exhibit Hall, Level 1
3:25pm — 4:05pm PT
Session 1

The Seamless Shore

Groundbreaking AI and Data Applications in Retail

Track Keynote: Pioneering Applications of Generative AI

View description

Ting Cai, Chief Data Officer, Group Senior Managing Executive Officer, Technology Services Division, Rakuten Group, Inc.

Joe Laszlo, Head of Content - USA, Shoptalk (Interviewer)

Case Studies: Pioneering Applications of Generative AI

View description

Rob Birse, VP, Global Data, Analytics, & Artificial Intelligence, Kellanova

Karin Tracy, Head of Industry - Retail, Fashion, Luxury, Meta

Joe Laszlo, Head of Content - USA, Shoptalk (Emcee)

The Brandlands

Organizational Agility and Resilience

Working Cross-Functionally to Drive Transformation

View description

Randy Spaeth, VP & Managing Director eCommerce, Nestlé Purina

Kat Grider, VP, Ecommerce & Digital Experience, ADT

Christian Fortucci, Chief Technology Officer, David Yurman

Sabrina McPherson, Senior Managing Director, Publicis Sapient (Interviewer)

The Endless Isle

Understanding the Changing Consumer

New Research on Consumer Shopping and Spending Habits

View description

Kelsey Robinson, Senior Partner, McKinsey & Company

Jasmine Enberg, Principal Analyst, EMARKETER

Nikki Mendonca, Global Managing Director, Software & Platforms Practice, Accenture

HG O'Connell, Content Director, Shoptalk (Emcee)

The Arctech

Tech Solution Spotlight

Enhancing Store Performance, Security and Safety

View description

Spencer Hewett, Founder & CEO, Radar

Benoit Koenig, Co-Founder & CEO, Veesion

Stacy Stephens, Co-Founder, EVP & Chief Client Officer, Knightscope

Joe Budano, CEO, Indyme Solutions

Brooke Kiley Slattery, Founding Partner, Technology Fund, VMG Partners (Interviewer)

The Buyou

Frameworks, Tactics and Takeaways

Maintaining a Modern Ecommerce Tech Stack

View description

Jason Gowans, SVP & Chief Digital Officer, Levi Strauss & Co.

Vikalp Tandon, Managing Director, Global Commerce Lead, Accenture (Presenter & Interviewer)

4:15pm — 4:55pm PT
Session 2

The Seamless Shore

Groundbreaking AI and Data Applications in Retail

Leveraging AI to Scale Personalization

View description

Kelly Mahoney, SVP, Customer & Growth Marketing, Ulta Beauty

Kamanasish Kundu, VP, Head of Digital & Ecommerce, Kendra Scott

Jessica Lachs, VP of Analytics & Data Science, DoorDash

Mark Abraham, Managing Director & Senior Partner, Boston Consulting Group (Interviewer)

The Brandlands

Organizational Agility and Resilience

The Leadership Toolkit: Advancing Successful Careers in Retail Today

View description

Sarah Rogowsky, VP, Digital Strategy & User Experience, lululemon

Jamillah Davis Hernandez, VP of Men’s Footwear & Accessories, Saks Inc.

Shannon Barnett, VP, Emerging Business, Peloton

Elise de Saint Didier, Partner, Chameleon Collective (Interviewer)

The Endless Isle

Understanding the Changing Consumer

Track Keynote: Meeting Consumer Expectations to Maximize Relevancy and Loyalty

View description

Lisa Roath, EVP & Chief Marketing Officer, Target

Krystina Gustafson, SVP Content, Shoptalk (Interviewer)

Meeting Consumer Expectations: Balancing Between Convenience and Price

View description

Parth Raval, Chief Growth Officer, PepsiCo Foods North America, PepsiCo

Dan DeMeyere, Chief Product & Technology Officer, ThredUp

Jeriad Zoghby, Chief Commerce Strategy Officer, Interpublic Group (Interviewer)

The Arctech

Tech Solution Spotlight

Fulfillment and Delivery Technologies

View description

Peter Chen, Co-Founder & CEO, Covariant

Itamar Zur, Co-Founder & CEO, Veho

Daniel Maturana, Co-Founder & Chief Machine Learning Scientist, Gather AI

Karin Cabili, Founder & CEO, Dropit

Mike Tattersall, Managing Director, Innovation & CCO, True. (Interviewer)

The Buyou

Frameworks, Tactics and Takeaways

Leveraging Data Effectively: Clean Rooms and More

Imteaz Ahamed, Head of Performance Marketing, Nutrition, Reckitt

Daryl Porter, Senior Partner, Tomorrow Retail (Presenter & Interviewer)

5:05pm — 5:45pm PT
Session 3

The Seamless Shore

Groundbreaking AI and Data Applications in Retail

Evaluating AI's Longterm Opportunities and Challenges

View description

Shirley Gao, Chief Digital Information Officer, PacSun

Emma McFerran, CEO, Lyst

Max Magni, Chief Customer & Digital Officer, Macy's, Inc.

Chuck Reynolds, Managing Director & Partner, L.E.K. Consulting (Interviewer)

The Brandlands

Organizational Agility and Resilience

Track Keynote: C-Level Leaders on Managing Change in Retail's New Era

View description

Kecia Caffie, President, Zales, Signet

Hilary Milnes, Executive Americas Editor, Vogue Business (Interviewer)

Janet Hayes, CEO, Crate and Barrel Holdings, Inc.

Jason Booth, Chief Technology Officer, Crate and Barrel Holdings, Inc.

Ken Pilot, Founder & CEO, Ken Pilot Ventures (Interviewer)

The Endless Isle

Understanding the Changing Consumer

Rapid Fire: Keeping Pace With New Consumer Behaviors

View description

Chris Rupp, Chief Customer Officer, Victoria's Secret & Co.

Dimple Rao, VP, Head of Digital Product Management & Product Design, Chico's FAS

Andrea Moore, Chief Digital Officer, NEST New York

Anne Mezzenga, Co-CEO, Omni Talk (Interviewer)

The Arctech

Tech Solution Spotlight

Engaging Digital Shopping Technologies

View description

Debjani Deb, Co-Founder & CEO, Session AI

Matt Smolin, Co-Founder & CEO, Hang

May Habib, Co-Founder & CEO, Writer

Alexandre de Vigan, Founder & CEO, Nfinite

Liz Mayer, Partner, Marketing & Digital Commerce, The Partnering Group (Interviewer)

The Buyou

Frameworks, Tactics and Takeaways

Setting, Measuring and Achieving Sustainability Goals

View description

Wendy Nunnelley, Chief Strategy & Transformation Officer, Danone North America

Magdalene Barclay, VP, Content & Sustainability, Wolf & Badger

Alanna Fishman, Managing Director, ESG Advisory Solutions, FTI Consulting (Presenter & Interviewer)

7:00pm — 9:00pm PT
Retailer & Brand Dinners  (Prescheduled Only)

Tuesday March 19, 2024

7:30am — 8:20am PT
Breakfast Industry Innovation Session  (Co-Located Content)
Mandalay Bay Ballroom D, Level 2
View description
7:45am — 8:30am PT
Breakfast
South Pacific Ballroom, Lower Level
8:00am — 5:00pm PT
Badge Pickup
Islanders Ballroom, Lower Level
8:30am — 9:10am PT
Session 1

The Seamless Shore

Next-Gen Customer Journeys: Marketing and Acquisition

The Future of Retail Media

View description

Carrie Sweeney, VP of Retail Partnerships, Pinterest

Eric Tarnowski, SVP, Connected Commerce, Kenvue

Emily Bibeault, Head of Ecommerce, Campari Group

Andrew Lipsman, Founder & Chief Analyst, Media, Ads + Commerce (Interviewer)

The Brandlands

Inspiring Global Retail Experiences and Innovations

New Insights on Retail Innovation in India

View description

Giri Agarwal, Co-Founder, Incisiv

Rocquan Lucas, VP Content, Shoptalk (Emcee)

New Insights on Retail Innovation in China

View description

Deborah Weinswig, Founder & CEO, Coresight Research

Rocquan Lucas, VP Content, Shoptalk (Emcee)

The Endless Isle

Merchandising, Assortment and Supply Chain

Improving Demand Forecasting and Inventory Planning

View description

Hali Borenstein, CEO, Reformation

Nitin Kapoor, VP, Supply Chain & Omnichannel Commerce Platform, Wayfair

Peter Pernot-Day, Global Head of Strategy & Corporate Affairs, SHEIN

Jenny McLean, Managing Partner & Retail Industry Lead, Clarkston Consulting (Interviewer)

The Arctech

Tech Solution Spotlight

New Marketing Technologies

View description

Trevor Testwuide, Co-Founder & CEO, Measured

Assaf Baciu, Co-Founder & Chief Operating Officer, Persado

Melissa Burdick, Co-Founder & President, Pacvue

Anthony Lye, CEO, Amplience

Danielle Lay, Partner, NEA (Interviewer)

The Buyou

Frameworks, Tactics and Takeaways: Artificial Intelligence

Tactics for Building the Right Infrastructure and Team for AI

View description

Amitabh Mall, Chief Analytics Officer, Woolworths Group

Rogayeh Tabrizi, Co-Founder & CEO, Theory+Practice (Presenter & Interviewer)

9:20am — 10:00am PT
Session 2

The Seamless Shore

Next-Gen Customer Journeys: Marketing and Acquisition

Finding and Reaching Customers in a Fragmented Media Landscape

View description

Craig Brommers, Chief Marketing Officer, American Eagle Outfitters

Eva Press, VP, Global Business Group, Meta

Kimberly Wallengren, VP Marketing, North America, Coach

Veronika Sonsev, Co-Founder, CommerceNext (Interviewer)

The Brandlands

Inspiring Global Retail Experiences and Innovations

Outstanding Marketplace Experiences from Around the World

View description

Karen Bruck, VP of Commerce, Mercado Libre

Tarek Mueller, Co-Founder & Co-CEO, ABOUT YOU

Feiran Liu, Head of Beauty & Personal Care, Tmall Global, Alibaba Group

Zia Daniell Wigder, Chief Content Officer, EMARKETER (Interviewer)

The Endless Isle

Merchandising, Assortment and Supply Chain

Innovative Merchandising and Assortment Strategies

View description

Claudia Lima-Guinehut, EVP & Chief Merchandising Officer, Claire's

Joe Cano, Chief Marketing & Merchandising Officer, Zappos.com

Hilary Milnes, Executive Americas Editor, Vogue Business (Interviewer)

The Arctech

Tech Solution Spotlight

Checkout, Loyalty and Post-Purchase Experiences

View description

Michael Hershfield, Founder & CEO, Accrue Savings

Woodrow Levin, Founder & CEO, Extend

John Howard, Co-Founder & CEO, Croissant

Georgina Nelson, Founder & CEO, TruRating

Zach Bratun-Glennon, General Partner, Gradient Ventures (Interviewer)

The Buyou

Frameworks, Tactics and Takeaways: Artificial Intelligence

Understanding and Managing the Risks of Generative AI

View description

Nuala O'Connor, SVP & Chief Counsel, Digital Citizenship, Walmart

Fred Schonenberg, Founder & CEO, VentureFuel (Presenter & Interviewer)

10:00am — 5:00pm PT
Exhibit Hall Hours
Bayside Exhibit Hall, Level 1
10:20am — 11:55am PT
Meetup & Hosted Retailers & Brands Program  (Prescheduled Only)
Bayside Exhibit Hall, Level 1
12:00pm — 1:30pm PT
Lunch
Bayside Exhibit Hall, Level 1
12:15pm — 1:05pm PT
Lunch & Tabletalks  (Prescheduled Only)
South Pacific Ballroom, Lower Level
12:15pm — 1:05pm PT
Lunch Industry Innovation Session  (Co-Located Content)
Mandalay Bay Ballroom D, Level 2
View description
1:15pm — 1:20pm PT
Welcome Back Remarks  (The Horizon)

Sophie Wawro, Global President, Shoptalk

Mike Antonecchia, SVP, Shoptalk

1:20pm — 1:40pm PT
Authentic Expansion: Evolving a Heritage Brand and Building for the Long Term

Dani Reiss, Chairman & CEO, Canada Goose

Melissa Repko, Retail & Consumer Reporter, CNBC (Interviewer)

1:40pm — 2:00pm PT
Mainstage Keynote (The Horizon)

Tom Kingsbury, CEO, Kohl's

Melissa Repko, Retail & Consumer Reporter, CNBC (Interviewer)

2:00pm — 2:20pm PT
The Shoptalk Retail Zeitgeist  (The Horizon)

Krystina Gustafson, SVP Content, Shoptalk

Joe Laszlo, Head of Content - USA, Shoptalk

2:35pm — 3:50pm PT
Meetup & Hosted Retailers & Brands Program  (Prescheduled Only)
Bayside Exhibit Hall, Level 1
4:05pm — 4:45pm PT
Session 3

The Seamless Shore

Next-Gen Customer Journeys: Loyalty, Engagement and Retention

New Tactics for Customer Engagement Along the Purchase Journey

View description

Oliver Zak, Co-Founder & CEO, Mad Rabbit

Cherise Ordlock, SVP, Digital, PetSmart

Ben Miller, VP Original Content & Strategy, Shoptalk (Presenter & Interviewer)

The Brandlands

Best-in-Class Unified Shopping Experiences

Understanding and Influencing Today's Cross-Channel Customer Journeys

View description

Liza Lefkowski, VP, Proprietary Brands & Retail, Wayfair

Laura Knebusch, SVP, Marketing & CX, Georgia-Pacific

Sapna Parikh, Chief Digital Officer, Kendo Brands (LVMH)

Jason Goldberg, Chief Commerce Strategy Officer, Publicis Groupe (Interviewer)

The Endless Isle

Merchandising, Assortment and Supply Chain

Fulfillment and Last Mile Tactics that Benefit Shoppers and the Business

View description

Shannon Hennessy, CEO, The Habit Burger Grill

Rachel Frederick, VP & GM, Sur La Table

Neelima Sharma, SVP, Digital Commerce & Technology, Lowe's

Tony Ward, Partner, NA Consumer Supply Chain Leader, Ernst & Young (Interviewer)

The Arctech

Tech Solution Spotlight

Track Keynote: AI, Data and Personalization Solutions

View description

Amit Jhawar, CEO, Attentive

Anna Barber, Partner, M13 (Interviewer)

AI, Data and Personalization Solutions: A Conversation

View description

Purva Gupta, Co-Founder & CEO, Lily AI

Tyler Foster, Co-Founder, President & CTO, Evolv AI

Daniela Braga, Founder & CEO, DEFINED.AI

Anna Barber, Partner, M13 (Interviewer)

The Buyou

Insights from Agencies

Agency Rapid Fire: Nine Major Challenges and Opportunities in Marketing

View description

Shane Rickard, CEO, Harmon Brothers

Curt Munk, Chief Strategy Officer, Tracy-Locke

Michelle Baumann, Chief Strategy Officer, VML

Joe Laszlo, Head of Content - USA, Shoptalk (Interviewer)

4:55pm — 5:35pm PT
Session 4

The Seamless Shore

Next-Gen Customer Journeys: Loyalty, Engagement and Retention

Case Studies: Using Data and Digital Experiences to Cultivate Loyalty

View description

Amanda Bailey, VP, Customer Marketing & Loyalty, Lowe's

Coulter Lewis, Founder & CEO, Sunday

Christopher Clark, Co-Founder & Chief Technology Officer, Grove Collaborative

Ben Miller, VP Original Content & Strategy, Shoptalk (Emcee)

The Brandlands

Best-in-Class Unified Shopping Experiences

Track Keynote: Reimagining Business Practices to Deliver a Unified Retail Experience (I)

View description

Ashley Buchanan, CEO, The Michaels Companies, Inc.

Gabrielle Fonrouge, Retail Reporter, CNBC (Interviewer)

Track Keynote: Reimagining Business Practices to Deliver a Unified Retail Experience (II)

View description

Frank Bracken, EVP & Chief Commercial Officer, Foot Locker Inc.

Gabrielle Fonrouge, Retail Reporter, CNBC (Interviewer)

The Endless Isle

Merchandising, Assortment and Supply Chain

Track Keynote: Leveraging Tech and Automation to Build Agile Supply Chains

View description

Amiee Bayer-Thomas, Chief Supply Chain Officer, Ulta Beauty

Jill Manoff, Editor in Chief, Glossy (Interviewer)

Leveraging Tech to Build Next Generation Supply Chains: A Conversation

View description

Joe Stratter, Executive Director, Technology, Nuuly (URBN)

Anish Buch, VP, US Supply Chain, Luxe, L’Oréal

Lindsey Mazza, Global Retail Lead, Capgemini (Interviewer)

The Arctech

Tech Solution Spotlight

Rapid Fire: Retail Technologies for the Next Decade

View description

Anna Farberov, GM PepsiCo Labs, PepsiCo

Holly Briedis, Chief Customer Officer, Fossil Group

Sydney Sykes, Partner, Lightspeed Venture Partners

Chris Walton, Co-CEO, Omni Talk (Interviewer)

The Buyou

Insights from Agencies

Agency Pitch: Spurring New Growth in a Leading Legacy Brand

View description

Steph Liu, Founder & CEO, Levitate Foundry

Aric Zion, Co-Founder & CEO, Zion & Zion

Warren Jolly, CEO, adQuadrant

David Katz, EVP & Chief Marketing Officer, Randa Apparel & Accessories (Interviewer)

8:00pm — 10:30pm PT
Shoptalk Whiteout Beach Party
Mandalay Bay Beach

Wednesday March 20, 2024

8:00am — 8:45am PT
Breakfast
South Pacific Ballroom, Lower Level
8:00am — 12:00pm PT
Badge Pickup
Islanders Ballroom, Lower Level
8:45am — 9:45am PT
Session 1

The Seamless Shore

Case Studies and Conversation: Outstanding Ecommerce and Digital Shopping Experiences

Shoppable Video Offerings that Stand Out

View description

Chris Lamontagne, President, Fanatics Live, Fanatics

Jill Toscano, VP, Head of Media, Walmart

Ajay Salpekar, Head of Beauty, TikTok Shop US, TikTok

Amy Lanzi, CEO, Digitas North America (Presenter & Interviewer)

The Brandlands

Next-Generation Retail Businesses

Rethinking Physical Stores: Footprint, Purpose and Metrics

View description

Roz Johnson, SVP, Chief People Officer & Experience Officer, Build-A-Bear

Melissa Blandford, SVP, Stores, DSW

Ruthie Underwood, Chief Creative Officer, Shinola

Kelly Pedersen, Partner, US Retail Leader, PwC (Presenter & Interviewer)

The Endless Isle

Navigating Changing Industry Relationships

Optimizing Between DTC and Wholesale Strategies

View description

Britt Olsen, Chief Commercial Officer, On

Natalie Mackey, Founder & CEO, Winky Lux

Taymoor Atighetchi, Founder & CEO, Papier

Christiane Pendarvis, Co-CEO, PATTERN Beauty

Neil Saunders, Managing Director, GlobalData (Presenter & Interviewer)

9:55am — 10:55am PT
Session 2

The Seamless Shore

Case Studies and Conversation: Outstanding Ecommerce and Digital Shopping Experiences

Product Discovery Offerings that Delight Shoppers

View description

Kimmy Scotti, Co-Founder & CEO, Fig.1

Jenn Volk, Head of Digital, Americas, H&M

Sameer Hassan, SVP, Technology, Williams-Sonoma, Inc.

Poonam Goyal, Sector Head & Senior Research Retail Analyst, Bloomberg (Presenter & Interviewer)

The Brandlands

Next-Generation Retail Businesses

Driving Innovation in Large Organizations

View description

Scott Lux, EVP Technology & Innovation, Esprit

Neil Reynolds, Global VP Digital Commerce, Mars Snacking

Alexis Hoopes, VP, eCommerce, Mattel

Rick Watson, Founder & CEO, RMW Commerce Consulting (Presenter & Interviewer)

The Endless Isle

Navigating Changing Industry Relationships

Harnessing Data and Technology to Create New Revenue Streams

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Melanie Babcock, VP, Retail Media+ & Monetization, The Home Depot

Jan Bartels, SVP, ZEOS, Zalando

Mark Hardy, VP, Walmart Data Ventures, Walmart

Stephen Mewborn, Partner, Bain & Company (Presenter & Interviewer)

11:05am — 12:05pm PT
Session 3

The Seamless Shore

Case Studies and Conversation: Outstanding Ecommerce and Digital Shopping Experiences

Succeeding with Social Commerce and Creators

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Nicole Wegman, Founder & CEO, Ring Concierge

Oshiya Savur, Chief Brand Officer, Maesa

Bridget Dolan, Managing Director, Shopping, YouTube

Kendra Bracken-Ferguson, Founder & CEO, BrainTrust (Presenter & Interviewer)

The Brandlands

Next-Generation Retail Businesses

Shoptalk 2024 Takeaways Live Podcast Recording

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Ben Miller, VP Original Content & Strategy, Shoptalk

Joe Laszlo, Head of Content - USA, Shoptalk

Alexa Tietjen, Content Director, Shoptalk

Anne Mezzenga, Co-CEO, Omni Talk (Interviewer)

Chris Walton, Co-CEO, Omni Talk (Interviewer)

The Endless Isle

Navigating Changing Industry Relationships

Leveraging Marketplaces to Reach New Customers

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Suze Dowling, Co-Founder & Chief Business Officer, Pattern Brands

Evan Moore, SVP, Commerce Partnerships, NBCUniversal

Juan Arrieta, VP of Ecommerce, Nature's Way

Bruce Smith, Founder & CEO, Hydrow

Dan Tedeschi, Managing Director & Partner, L.E.K. Consulting (Presenter & Interviewer)

  • 4 days of fresh perspectives from influential leaders​
  • Endless chances to connect with 10,000+ retail ecosystem executives
  • More than 900 of the world’s most innovative tech companies
  • A bunch of epic parties, including the annual Whiteout Beach Party​
  • …and plenty of food, drinks and other magic and surprises!
All ticket options include access to:
  • 4 days of fresh perspectives from 225 influential leaders
  • Endless chances to connect with 10,000+ retail ecosystem executives
  • Nearly 1,000 of the world’s most innovative tech companies
  • Dozens of social activities including the annual Beach Party​ ft. Ludacris
  • …and plenty of food, drinks and other magic and surprises!
General Attendees
The ticket for anyone

Save 5% off the standard attendee rate of $4,750

More ticket options this way

Retailers & Brands

Save 4% off the standard retailers & brands rate of $2,850

Retailers & Brands
Corporate group rates

With 225 speakers putting on 45 hours of content, hundreds of technology showcases and 75,000 meetings taking place, we highly recommend bringing a team to divide and conquer all there is on offer!

Startups
The ticket for innovative entrepreneurs and emerging companies

Save substantially on your ticket to Shoptalk

Sponsors & Exhibitors
The ticket for those sponsoring or exhibiting at Shoptalk

Save 4% off the standard attendee rate of $3,750

Investors

Save 2% off the standard investor rate of $2,950

Media
The ticket for sell-side analysts, podcasters and editorial media

Subject to approval.

Interested in sponsoring or exhibiting?

More than 900 tech/solution providers will meet their future customers at Shoptalk 2024. We have tons of ways for you to get involved—let's get the ball rolling!