Michelle Evans

Global Lead, Retail Insights

Euromonitor International

Michelle Evans drives Euromonitor’s retail content and engagements, providing actionable insights into where and how consumers shop, as well as the evolving path to purchase. Based in Chicago, she has nearly 15 years of experience covering retail.

Clients across a range of industries tap into her in-depth knowledge of digital transformation, e-commerce, and tech innovation to accelerate growth strategies. Recognised as a retail thought leader, she was named a top retail influencer by RETHINK Retail (2021-2025). She leads the NRF’s Industry Partner Council as a member of the steering committee.

She has shared her expertise across industry events, including NRF: Retail’s Big Show, Shoptalk, Groceryshop, World Retail Congress, Money20/20, Finovate and eTail. Leveraging her master’s degree in journalism from Northwestern University, she has a reoccurring column in Forbes and is regularly quoted in publications globally.

Speaking on:

Anticipating Customer Needs to Deliver Convenience, Speed, and Delight

Date & Time: Tuesday, March 25, 4:25pm — 4:45pm PT

Location: The Hospitality Stage, Level 2