Shoptalk 2024 Sponsor & Exhibitor Resources

We recommend arriving Sunday mid-morning, March 17, 2024 and departing Wednesday afternoon, March 20th, 2024.

Exhibiting sponsors should reference the Exhibit Hall Move-In and Move-Out schedules and plan their dates of arrival and departure accordingly. You may find you want to arrive up to two days earlier, on March 15th or 16th, or leave later to ensure you can send back all materials.

Click here to view a map of the Mandalay Bay Resort.

Click here to view a map of the Exhibit Hall, on the first floor of the South Convention Center.

For convenient navigation, an interactive map of Shoptalk event spaces will become available on our mobile app in the days leading up to the event dates.

The dress code is business or business casual. Please note that the Exhibit Hall is very air-conditioned, so we recommend bringing a light jacket to wear inside.

WiFi will be available to all attendees at the event. However, this WiFi is only meant to be used for browsing the internet and/or checking email. If exhibiting, we strongly recommend ordering a dedicated hardline for your booth. The attendee WiFi is not meant to be used by exhibitors in their booth, and you may find it too weak for activities such as demonstrations of your product. 

To order internet for your booth, please contact Mandalay Bay Exhibitor Services.

The attendee list will be available for sponsors two weeks prior to show dates upon request, per your sponsorship contract. The list will be title and company only; Shoptalk does not provide attendee names or contact information. Requests for additional formats will not be granted - the list will only be available via the format in the link sent to you.

As a participant in Meetup, our onsite meetings program, you would be able to view the names of attendees who are also participating in Meetup in the platform only during the Select Who You Want to Meet stage. Please note that you will not be able to download this list from the platform.

Please be aware of any solicitations from third parties for both hotel room booking and attendee list sales. Shoptalk has been informed of unauthorized communications to our sponsors, attendees and speakers by third parties for hotel room booking and attendee list sales. Shoptalk has no connection to these companies or individuals, and we do NOT sell or share your contact information with sponsors or other attendees. Please feel free to contact us at info@shoptalk.com with any questions or to report unauthorized activities.

We recommend that you do not reply to or speak with any organization claiming to sell the Shoptalk attendee list and do not share your credit card information.

The current registration price is posted on our website here. Sponsors and Exhibitors have access to special rates. Please note that all ticket rates increase every few weeks.

Click here to view the Startup registration pricing and qualification criteria. All registrations for the startup rate are subject to approval.

Click here to view the Retailer and Brand registration pricing and qualification criteria. All registrations for the retailer and brand rate are subject to approval.

Sponsor Tickets include access to:

• our newly introduced Meetup networking platform (subject to registration deadline of February 9)
• all days of Shoptalk
• the Exhibit Hall
• meals (breakfast and lunch as stated on the Shoptalk agenda)
• Shoptalk sessions and networking events (excluding sessions and networking events that are private/invitation only, or specific to certain groups of attendees).
• White Out Beach Party!

No, we do not offer any one day or Exhibit Hall-only tickets. Tickets provide access to all aspects of Shoptalk, including sessions, Meetup, networking events, breakfasts, lunches, receptions, exhibits, etc. that are not private, specific to a particular group of attendees, or arranged by sponsors independently. We do not offer any partial attendance rates.

If you are an exhibitor and require a crew badge for your vendor to access the Exhibit Hall, please review our Crew Badge Guidelines and fill out the form.

If you have been nominated as an Organization Admin*, you can login to our registration platform and navigate to the “Manage Participants” screen to view all registered attendees. Alternatively, please feel free to reach out to our registration team or your Shoptalk Sponsor Logistics Lead.

*any registered attendee can nominate an Organization Admin via our platform. If you will not be registering on a ticket, please nominate yourself via the Organization Admin form, subject to Shoptalk approval.

Yes! Registered attendees may transfer their ticket in the platform at any time prior to the registration deadline of February 9, 2024.

Simply log in to our platform using your registration confirmation email details. In the menu on the left hand side, click “Transfer Ticket,” and enter in the new attendee’s name, email address, and pronouns when prompted!

Your colleague will receive an email inviting them to accept the transfer, which opens a form they must fill out to complete the transfer request. Our team approves all ticket transfers. Once your colleague has accepted the transfer and we have approved it, you will lose access to the platform and they will receive a registration confirmation email.

WARNING: Meetup scheduling progress is NOT transferred with your ticket. Please reach out to registration@shoptalk.com for further assistance.

Please contact our Sales Team at sales@shoptalk.com or fill out an application form.

If you purchase a space-only booth, the price will not include booth structures, furnishings, flooring, installation and dismantle, electrical, material handling, etc. Freeman is the official show general contractor and Mandalay Bay Exhibitor Services is the in-house service provider for Mandalay Bay - we have compiled some of their rates for labor and electrical for an idea of potential additional costs.

The Exhibit Hall is located in Bayside Exhibit Hall on Level 1 of the Mandalay Bay South Convention Center.

You can view your booth location on the online floor plan here. If you are not sure of your booth number, please reference the email sent from your logistics lead - or just ask!

*Hours are subject to change

All meetings can only be scheduled during the Exhibit Hall open hours: Monday and Tuesday 10:00 am - 5:00 pm PST. All meeting participants must be a registered Shoptalk attendee with a badge to access the Exhibit Hall.

Attendees registered under a non-exhibiting company will NOT be allowed entry during move-in and move-out hours and will be advised to relocate or reschedule any meetings.

No; Mandalay Bay is the exclusive provider of all food and beverage in the Exhibit Hall. This includes pre-packaged snacks, plastic water bottles, candy, etc. All catering must be ordered through Mandalay Bay Exhibitor Services. The only exception to this is if you approved to buy out with a corkage fee.

You may be charged if you are found to have brought in your own food and beverage without prior approval from Mandalay Bay.

No, balloons are prohibited throughout the facility. Click here to view the exhibitor display guidelines.

Please contact your Shoptalk Sponsorship Logistics Lead for vehicle and robot requirements. These items are subject to additional approvals, permits, and insurance requirements.

In the Bayside Exhibit Hall, only the aisles will be carpeted. Flooring for your booth is not required and is not provided for you. Carpeting can be purchased through FreemanOnline.

Freeman is the official show general contractor and Mandalay Bay Exhibitor Services is the in-house service provider for Mandalay Bay. Below is a breakdown of services that each vendor provides.

1. Freeman provides​: booth furnishings, carpet, shipping, rigging (under 200 lbs.)*, installation and dismantle labor services, all material handling*, and audio/visual services. Orders can be placed through FreemanOnline.
2. Mandalay Bay Exhibitor Services provides​: electrical* (may not be included with your booth), internet*, furnishing, plumbing (compressed air, water, drainage)*, rigging (over 200 lbs. or including electrical)*, telecommunications*, catering* and booth cleaning*, and floral & plant services. Order forms can be found on the Mandalay Bay Exhibitor Services order site.

*exclusive provider, no other vendor can be used for this service

Should you choose to source a third-party vendor to provide services and materials for your booth, you must notify us via Abraxys and ensure they do not perform any services exclusive to the above vendors.

To avoid delays, we strongly recommend shipping in advance to the Freeman Warehouse. Items must be delivered to the warehouse  beginning February 15, 2024, to March 13, 2024. Freeman also offers outbound shipping for your convenience during move-out. Please refer to the FreemanOnline shipping page for material handling rates, order forms, and shipping labels.

Detailed information and options can also be found on our shipping page!

Yes. Material Handling is the service to move and store your freight from the freight docks to your booth. This service includes off-loading from the delivery truck; delivery to your booth; removing empty crates and boxes; storing the crates and boxes during the show and returning them after the show: and finally delivery of the crates and boxes to your carrier. This service is all provided exclusively by Freeman. It is a one-time charge for incoming and outgoing. See the Material Handling page on FreemanOnline for more information, rates, and order forms.

As an exhibitor you may “hand carry” certain items. Hand carry is defined as small items such as small packages or cartons that an exhibitor is physically able to carry. Any mechanical assistance is limited to a small dolly or assistance from the hotel bellman. The assistance of any motorized device or pallet jack is NOT permitted. When exhibitors hand carry, they may not access designated material handling areas. Exhibitors must use the main entrance of the facility.

If your freight is being delivered by a carrier, you must use Freeman to unload the freight and transport to your booth or meeting room. You will also be charged a material handling fee. For more information on Material Handling, please visit FreemanOnline.

Please click here to view the EAC guidelines and requirements. We require an EAC Form and certificate of insurance for every EAC. EACs must read and comply with all show rules and regulations as outlined in the Display Rules & Regulations, Exhibitor Terms & Conditions, and the Freeman Exhibitor Kit.

EACs will be granted access to the Exhibit Hall during move-in and move-out only. Additional information will be sent to the EAC contacts submitted to Abraxys.

WiFi will be available to all attendees at the event, with the name printed on the back of every attendee badge and onsite signage. However, the WiFi is only to be used for browsing the internet and/or checking email. We strongly recommend ordering a dedicated hardline for your booth. The attendee WiFi is not meant to be used by exhibitors in their booth, and you may find it not strong enough for demonstrations of your product. To order internet for your booth, please order through Mandalay Bay Exhibitor Services.

No, distribution of materials outside of your booth is prohibited, including leaving material on tables or handing out brochures in the aisles or entrances of the show.

All space-only booths - which refers to all standard booths 10x10 and larger that are not built by show management - MUST submit booth renderings to Abraxys by February 1, 2024 in order to receive Permission To Build.

*If you have ordered a booth package from Freeman, please communicate this to Abraxys with your submission and we will coordinate with Freeman to retrieve the plans.

Show management keeps a level playing field across all exhibitors, and reserves the right to request changes be made AFTER Permission To Build is granted should it be found at any point in time that any part of the booth will be of detriment to the experience or safety of attendees and other exhibitors. Permission To Build is granted to allow exhibitors and their contractors to commence build on site.

• 10'x10',  10'x20',  and 10’x30’ booths have a maximum back wall height limitation of 8 ft high. Shared side walls cannot exceed more than 4 feet in height. 10'x10', 10'x20', and 10’x30’ exhibitors are not permitted to have a hanging sign above their booth. No exceptions.
• 20’x20’ or larger ISLAND booths have a maximum height restriction of 18 ft thigh, measuring from the floor to the top of the booth structure or hanging sign. No exceptions.
• ALL booths not built by show management MUST submit booth renderings to Abraxys by February 1, 2024 for Permission To Build.

Booth displays should be arranged in such a manner so as not to obstruct sight lines of neighboring exhibitors.

In order to facilitate exhibitor move-in, hanging signs MUST be shipped in advance to the Freeman Warehouse using the custom hanging sign labels found in the Freeman Exhibitor Kit or on our shipping page. No exceptions!

Click here to view additional Display Rules & Regulations.

Hanging signs are only allowed above booths that are 400 sq. ft. or larger. Hanging signs may not exceed the length of any side of your booth space or hang over the common aisle space. The top of any hanging sign may not exceed the maximum height restriction of 18 ft. No exceptions.

All hanging signs in the Bayside Exhibit Hall must be rigged by Freeman (signs under 200 lbs.) or Encore (all signs requiring electrical and all signs above 200 lbs.).

In order to facilitate exhibitor move-in, hanging signs MUST be shipped in advance to the Freeman Warehouse using the custom hanging sign labels found in the Freeman Exhibitor Kit or on our shipping page. No exceptions!

Click here to view additional Display Rules & Regulations.

For non-electrical hanging signs under 200 lbs., please contact Freeman. For all other hanging signs, please contact Mandalay Bay Exhibitor Services.

Visit FreemanOnline’s Exhibitor Packages page to explore turnkey options or request a custom consultation. For custom booths, you can also contact solutions@freemanco.com.

If you decide to use a third-party contractor to build your booth, please fill out the required forms and information here once you have confirmed the vendor. EACs will need to provide a COI to Shoptalk and submit your booth rendering for Permission To Build.

There is a FedEx business center at the Mandalay Bay. Please be sure to check their hours and plan your pickup accordingly.

The Las Vegas Convention and Visitors Authority also maintains an online searchable list of Las Vegas vendors and services.

Disclaimer: Shoptalk does not guarantee the quality or reliability of any of the vendors listed. We recommend that you do your own research into any potential vendors that you are interested in doing business with. You are also responsible for ensuring that any outside vendor you hire does not perform any services which are exclusive to the show contractor, Freeman, or Mandalay Bay Exhibitor Services.

If you will be selling products from your booth and the product will actually be given to the buyer at your booth at the time of the sale, you will need to contact the Department of Taxation for the State of Nevada, http://tax.nv.gov/ and adhere to sales tax regulations. However, if you will only be taking orders and shipping the product after the event, you will not need to contact the Department of Taxation for the State of Nevada. It must also be approved with your Sales Representative and Shoptalk Sponsor Logistics Lead. Shoptalk reserves the right to prohibit the sale of any product for any reason.

Yes, you may film inside your booth; however, it must be contained to your booth. Exhibitors are not allowed to film other exhibit spaces without approval. Due to fire marshal regulations, tripods, lights and elaborate set ups are NOT permitted in any public area. All camera crew personnel MUST be registered as a Shoptalk attendee.

Exhibitors can hire security for their individual booths through DTA Security Services using the Special Booth Monitoring Services Order Form. Please let your Shoptalk Sponsorship Logistics Lead know of your arrangement.

Click here for hotel reservation information and to book your room in our discounted room block at the Mandalay Bay. The block will close on February 23, 2024, but may sell out sooner. Rooms go fast, so we recommend you book ASAP!

To modify or cancel an existing reservation, please reach out to the Mandalay Bay Group Services Department directly at 877-632-9001, email mteam3@mandalaybay.com, or click here and click “Manage Existing Reservation” if you made your reservation through our Passkey site. You will need your acknowledgement number or hotel confirmation number.

We have been informed that a company offering hotel reservation services for our events has contacted several of our sponsors and asked for credit card information to book rooms. We have not authorized any company to contact you. Do not reply to or speak with any organization claiming to book hotel rooms for Shoptalk, and do not share your credit card information. If you need to book hotel rooms, please book them only through our Shoptalk website, by contacting the hotel directly, or by utilizing services you know to be safe and legitimate.

Meetup is the largest and most advanced meetings program to ever exist in grocery/CPG. At Shoptalk 2024, we will facilitate 75,000 curated 15-minute, 1-to-1 meetings for our 10,000+ attendees. Meetup is open to every registered Shoptalk attendee (at no additional cost). It is the best way to meet everyone you want to meet at Shoptalk 2024.

To participate, just get your ticket and complete the pre-event process leading up to the event on our registration platform. Get ready to meet new people, discover new organizations and create incredible new opportunities at the biggest meetings program ever held in the retail industry. You don’t want to miss it!

See the full guidelines here.

Our Hosted Program lives on as part of the wider Meetup experience, providing complimentary tickets to Shoptalk and/or travel reimbursement to qualified retailers and brands, along with high-quality meetings for our sponsors. Approximately 32,000 of the 75,000 meetings taking place at Shoptalk 2024 will be Hosted meetings.

We recommend reading through the entirety of our Guidelines for the best understanding of the actions you must take!

The scheduling process for Meetup @ Shoptalk will all take place through our recently launched proprietary tech platform. The platform will bring together the best aspects of our previously used in-person events platform and our virtual events platform.

Before the requests stage starts, every attendee must be registered for the event. Every participating attendee will need to complete an individual meetings profile, make their own meeting requests, and accept their own meetings. The names of individual attendees will be shared with every participant during the requests stage.

Every sponsoring organization will also have an Organization Admin. Further, every registered attendee who you’d like to be assigned as a Hosted Meetings Rep must be assigned through our platform by an Org Admin. The Org Admin will have the option to complete tasks on behalf of all attendees through one centralized login.

First, an Org Admin will be able to complete profiles on behalf of attendees, but the attendee must be registered already in order for the Org Admin to complete this step.

Additionally, Org Admins will have the ability to make selections on behalf of attendees, as well as opt-in to requests on behalf of attendees.

The only step that an Org Admin will not be able to complete is “Accepting Meetings” on behalf of each attendee. See the full guidelines here!

Any registered attendee can schedule general meetings with others via Meetup at no additional cost, though these meetings can occur for a variety of reasons. Hosted Meetings are typically used by sponsoring organizations for lead generation and a specific amount must be purchased by the organization in advance.

Our Hosted Program uses the same proprietary tech as Meetup to generate meaningful, mutually opted-into meetings, but specifically pairs tech buyers from retailers and brands with tech providers from our sponsor contingent, helping the former find solutions to their most pressing needs and the latter generate new business.

Should you choose to buy Hosted Meetings, you will gain the ability to send requests to our Hosted Retailers & Brands. We will prioritize scheduling Hosted matches for your organization before all general matches. Interested in joining the Hosted Program? Reach out to your Shoptalk Sales Representative now - the scheduling process will start more than a month out from the event!

No; meetings are all based on a double opt-in process that takes into account several variables such as priority, availability and scheduling. The more selections you make and opt-ins you have, the more likely you are to have a higher number of mutual matches and meetings. Our team provides instructions and recommendations along the way to increase your chances of having a full meeting schedule.

We will only schedule meetings if both parties have said “YES!” along every step of the way.

Hosted Meetings that do not occur will be assessed for refund eligibility during our reconciliation process, which follows the completion of attendee meeting surveys and continues through the month following the event. Any Hosted Meetings you reject or cancel once schedules are finalized are not eligible for a refund.

Yes! There are two ways to become an Organization Admin and complete Meetup steps for your attendees.

• If an Org Admin will be attending Shoptalk, they should be registered on a ticket first, then nominate themselves via “Organization Admins” on our registration platform.
• If an Org Admin will not be attending Shoptalk, they can apply to be a non ticket-holding Org Admin here, or can be nominated by any registered attendee via “Organization Admins” on our registration platform.

Organization Admins can access attendee’s profiles via their own to complete the pre-event steps of the Meetup and Hosted process - but they must first select the participants they want to manage via the “Manage Participants” screen.

Organization Admins cannot accept final scheduled meetings; all individual attendees must accept them via their own platform login.

No. Since meetings are based on the selection of specific individuals and availability, you cannot transfer your meetings to someone else. If you can no longer attend your meetings for any reason, including if you are no longer in your role or with your organization, please contact the Shoptalk team immediately.

Each meeting scheduled via Meetup will be assigned to a specific 1:1 table in our Meetup area inside the Exhibit Hall. Tables are specific to meetings, not to organizations - be prepared to move around the area to get to your various meetings. Shoptalk staff will be in the area to assist you and will confirm attendance of all meeting participants.

All meetings will be scheduled within 16 total fifteen-minute time slots, which do not conflict with any other official Shoptalk content. Our algorithm will determine the best timing based on both participants’ timeslot availability. When completing your profile, please be sure to uncheck any timeslots that you are unavailable to ensure the best schedule.

Please check our Meetup page or agenda for the most up to date timing.

If a Shoptalk team member did not already scan your badge to log the no show, please either find a team member at a Meetup Help Desk OR report the no-show in our app.

Want to confirm your no-show was logged, or provide us more context on a meeting issue? Make sure to log back in after the event to complete your feedback survey. You will be able to give individual feedback on each of your meetings.

If you would like to follow up immediately, we recommend collecting contact information during your meeting.

Following the event, you will be asked to complete a feedback survey on your meetings. This will include confirming which meetings did not occur. Once you submit your survey, a Meetings Summary report will be available for download from your platform homepage, which will include the contact information for attendees you met with while onsite.

We do not share the list of attendees whom you opted in to meeting requests from. We take our participants’ privacy very seriously. Based on information you receive as part of the Meetup scheduling process, you can’t solicit participants (including individuals you’re scheduled to meet prior to your meetings) outside of the event other than as we permit. Do not assume that requests (or opt-ins) to meet with you as part of Shoptalk 2024 indicate any interest in meeting with you outside of Shoptalk 2024.

You can review the timeline at any time within our attendee platform, whether you are a participant, organization admin, or both!

The timeline and the full guidelines for each stage of the Meetup scheduling process can be found here!

We’ll be following up via email with tips and reminders every step of the way!