Welcome to Shoptalk!

To pick up your badge, please visit us at either of these locations:

• By the check-in desk of the Mandalay Bay (if you are staying on-site)
• By the entrance to Shark Reef (where your car will drop you off if you are staying in another hotel)

Both Badge Pickup areas will be open:

• Sunday, March 26: 8:00 am - 6:00 pm
• Monday, March 27: 7:00 am - 6:00 pm

Note: If you miss either of those areas, you’ll find one more Badge Pickup location near the Shoptalk main entrance at the Mandalay Bay Convention Center. This third location will also be open on Tuesday, March 28, and Wednesday, March 29.

Bring a valid ID (must) and your QR code (optional) for a quicker check-in. Look for an email from donotreply.stus23@eventpt.com containing your QR code. Can't find it? No problem, just come see us!

Yes, there will be wifi throughout the event. 

SSID: Shoptalk 23

No password is required to access the wifi.

The Shoptalk App will serve as your go-to for accessing the agenda, event map, attendee list and more!

Here’s how to log in:

• Enter the email address you provided when you registered for Shoptalk
• Enter your registration confirmation number (note: the app refers to this number as ‘badge number’)

After you've logged in for the first time you will be prompted to create your own password, which you'll use to access the app from then on.

Having trouble? Visit either of our Info Desks and we'll be happy to help. Locations: Level 1 (between the Entrance Unit and the FedEx Center) and on Level 2 (in the Mandalay Bay Foyer across from the Majestic Theater). 

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Click here to view a map of the Mandalay Bay Resort.

Yes there is! Click here to view a map of the Expo Hall on the second floor of the South Convention Center. For a more interactive version, make sure to download the Shoptalk App!

The Shoptalk App will serve as your go-to for accessing the agenda, event map, attendee list and more!

Here’s how to log in:

• Enter the email address you provided when you registered for Shoptalk
• Enter your registration confirmation number (note: the app refers to this number as ‘badge number’)

After you've logged in for the first time you will be prompted to create your own password, which you'll use to access the app from then on.

Having trouble? Visit either of our Info Desks and we'll be happy to help. Locations: Level 1 (between the Entrance Unit and the FedEx Center) and on Level 2 (in the Mandalay Bay Foyer across from the Majestic Theater). 

Not a strict one! We recommend smart-casual attire, and maybe an extra layer - Las Vegas air conditioning is no joke! Note that current temperatures are ranging from highs in the 70s to lows in the 50s. Keep this in mind when preparing for outdoor evening events, and don't forget to wear your all-white outfit to the White Out Beach Party!

The expo hall is open to attendees on Monday, March 27 from 10:00am PT to 6:30pm PT and Tuesday, March 28 from 10:00am PT to 6:30pm PT.

Breakfast and lunch will be provided on Monday and Tuesday. Breakfast will also be provided on Wednesday. Coffee, tea, water, cookies, etc will be available throughout the venue.

Coffee, tea, water, cookies, etc will also be available throughout the venue. Can't find it? Find one the friendly people in red Shoptalk shirts and we'll be sure to help.

Shoptalk does not share or sell attendee contact information. We have not authorized any company to contact you. We recommend that you do not reply to or speak with any organization claiming to sell the Shoptalk attendee list and do not share your credit card information.

All keynote videos and presenters' decks will be shared with you via email pending permission and approval. Take notes just to sure!

You're not imagining things. Nelly... yes, THAT Nelly, is headed to Shoptalk! Catch his performance at the White Out Beach Party on Tuesday night (8pm). Don't forget to bring your badge as you'll need it to access the event, and wear your best all white outfit!

No, we do not offer any exhibit hall only or one day tickets. Tickets provide access to all aspects of Shoptalk, including sessions, networking events, breakfasts, lunches, receptions, exhibits, etc. that are not private. We do not offer any exhibit hall only or partial attendance rates.

Yes, yes you can! You can register online here, or come see us at any of our three registration desks, located: 

• The Mandalay Bay Check-in Desk (only if staying on-site)
• The Shark Reef Entrance
• The South Convention Center

Meetup meetings are taking place at the below times adjacent to the Expo Hall (note that all meetings are pre-scheduled):

• Monday March 27, 2023: 12.15pm - 1.30pm PT
• Monday March 27, 2023: 2.30pm - 3.50pm PT
• Tuesday March 28, 2023: 12.15pm - 1.30pm PT
• Tuesday March 28, 2023: 2.30pm - 3.50pm PT

Unfortunately not. Make sure to register ahead of the Meetup deadline next year to be part of retail's biggest meetings experience!

You can log into MyExperience by clicking the link here. 

Your login credentials: 

• Your username is the email address you registered for the event with.
• Your password is your badge/confirmation number. 

Having trouble? Visit either of our Info Desks and we'll be happy to help. Locations: Level 1 (between the Entrance Unit and the FedEx Center) and on Level 2 (in the Mandalay Bay Foyer across from the Majestic Theater). 

To modify or cancel an existing reservation, please reach out to the hotel you booked your reservation through directly.

As long as availability remains at our partner hotels we will include information here.