VoCoVo Inc.

Level 1 Sponsor

VoCoVo is the associate communication tool of choice for retailers as it drives efficiency, reduces theft and loss and improves associate well-being. VoCoVo is trusted by tier one retailers such as Asda Walmart, Tesco, and Kingfisher Group where VoCoVo technology has driven over $198 million in efficiency savings year on year.

Offering a secure and reliable network that does not need WiFi, VoCoVo connects associates via a lightweight, wireless headset providing full-duplex, crystal clear audio. This means that associates can communicate with each other easily, helping them complete tasks more efficiently and deliver the best customer experience.

VoCoVo headsets can be integrated with 2-way customer call points. This enables customers to reach associates in areas of the store where help may be needed, such as curbside pick up points to offer a seamless B.O.P.I.S service.

Further integration with telephony systems allows associates to take external customer calls on their headsets to further drive efficiencies and improve customer service. Connection to smart devices in store, such as security cameras or self-service checkouts, is also easy to achieve. Notifications from smart devices are converted to voice alerts and communicated to associates instantly via their headsets helping them to respond promptly.

For more information, including customer testimonials visit www.vocovo.com