Sierra

Level 1 sponsor

Sierra is the conversational AI platform for businesses, enabling companies to elevate their customer experience with AI. With Sierra, you can build your own AI agent – an AI version of your company – to communicate with customers in natural language, solve their problems, and take action. Your AI agent is grounded in your company’s brand, knowledge, and policies, and is designed to ensure your data is protected and systems are secure.

Companies like Sonos, Casper, Chubbies, and AG1 build AI agents that engage, delight and support customers. Sonos AI coaches music aficionados as they set up their first pair of Sonos speakers. Olukai AI enables shoppers to track their orders, get product information, or exchange and return shoes.

Sierra was founded by Bret Taylor, Chairman of the Board of Open AI and former co-CEO of Salesforce, and Clay Bavor, the former Vice President of Google Labs.