Terms & Conditions for Sponsors Participating in Shoptalk’s Hosted Retailers & Brands Program (held as part of Shoptalk’s Onsite Meetup)


Last revised: September 11, 2022

These terms and conditions ("Terms & Conditions") apply to those individuals (“Hosted Program Participant”, “you” or “your”) participating in Shoptalk’s Hosted Retailers & Brands Program (“Hosted Program”) on behalf of sponsors as part of Shoptalk Commerce LLC’s (“Shoptalk”, “we”, “us” or “our”) onsite meetings program, Meetup  (“Meetup”), scheduled to be held during Shoptalk on March 26-29, 2023 in Las Vegas, NV (the “Event”).

These Terms & Conditions may be modified from time to time, so check back often. So that you are aware changes have been made, we will adjust the “Last revised” date at the beginning of this document. Continued participation in the Event, including Meetup and the Hosted Program, by you will constitute your acceptance of any changes or revisions to these Terms & Conditions.

  1. We will arrange a series of 15-minute meetings ("Hosted Meetings") between (a) Hosted Retailers & Brands Buyers (“Hosted Buyers”), and (b) Hosted Program Participants. All Hosted Meetings will take place during Meeting Times, as part of Meetup. Notwithstanding the number of meetings purchased on behalf of any given Hosted Program Participant or in aggregate by all Hosted Program Participants, we do not guarantee any minimum number of Hosted Buyers or any minimum number of Hosted Meetings for any Hosted Program Participant. The number of meetings arranged for any given Hosted Program Participant might be below the number purchased.

    • "Hosted Retailer & Brand Buyers" are those qualifying individuals from retailers and brands (companies that are primarily in the direct-to-consumer business of online or physical retail of consumer goods and services, including traditional retailers, direct-to-consumer brands and online marketplaces) who identify themselves to Shoptalk as buyers or influencers of the purchase of technology and other solutions for their organizations, and who also agree to take up to eight (8) 15-minute Hosted Meetings with Hosted Program Participants as part of the Hosted Program. Shoptalk provides complimentary tickets to the Event and travel reimbursement up to $750 to these Hosted Buyers.

    • "Hosted Program Participants" are those individuals who (i) enrolled in the Hosted Program and were designated as Hosted Program Representatives for their organization, pursuant to a fully executed contract between their organization and Shoptalk ("Contract"), or (ii) enrolled in the Hosted Program and were designated as Hosted Program representatives for their organization, following their organization directly purchasing Hosted Meetings as part of the Event. A single organization may have multiple Hosted Program Participants. Hosted Program Participants are included in the process of arranging Hosted Meetings with Hosted Buyers, which process is defined by Shoptalk in its sole discretion and may change from time to time.

    • "Meeting Times" are predetermined time slots during which Hosted Meetings take place. The Meeting Times are at the sole discretion of Shoptalk, will be provided to Hosted Buyers and Hosted Program Participants by Shoptalk and are subject to change by Shoptalk. As of the date of these Terms & Conditions, Meeting Times and Meeting Time Slots are scheduled to be:

      1. Monday, March 27, 2023
        1. 12:15 pm-1:30 pm PT
          1. 12:15 pm-12:30 pm PT
          2. 12:35 pm-12:50 pm PT
          3. 12:55 pm-1:10 pm PT
          4. 1:15 pm-1:30 pm PT
        2. 2:30 pm-3:45 pm PT
          1. 2:30 pm-2:45 pm PT
          2. 2:50 pm-3:05 pm PT
          3. 3:10 pm-3:25 pm PT
          4. 3:30 pm-3:45 pm PT
      2. Tuesday, March 28, 2023
        1. 12:15 pm-1:30 pm PT
          1. 12:15 pm-12:30 pm PT
          2. 12:35 pm-12:50 pm PT
          3. 12:55 pm-1:10 pm PT
          4. 1:15 pm-1:30 pm PT
        2. 2:30 pm-3:45 pm PT
          1. 2:30 pm-2:45 pm PT
          2. 2:50 pm-3:05 pm PT
          3. 3:10 pm-3:25 pm PT
          4. 3:30 pm-3:45 pm PT

      Shoptalk will notify Hosted Program Participants of the specific times of their meetings within Meeting Times prior to the start of the Event. A failure on the part of Hosted Program Participants to be available for all Meeting Times may limit the ability of Shoptalk to arrange Hosted Meetings for those Hosted Program Participants.

  2. The number of Hosted Meetings purchased by any given Hosted Program Participant either directly or by their organization as part of a Contract or online is that Hosted Program Participant’s or organization’s "Hosted Meetings Cap". A Hosted Meetings Cap can be increased by purchasing additional Hosted Meetings at any time set forth by Shoptalk (deadlines apply at the sole discretion of Shoptalk).

  3. Hosted Meetings are priced as set forth in the Contract or online (the price of each meeting being the "Price Per Meeting"), and the Hosted Program Participant must either directly or by their organization pay an amount equal to the Hosted Meetings Cap multiplied by the Price Per Meeting ("Meetings Payment Amount"). Shoptalk has the right to increase the Price Per Meeting at any time.

    • Shoptalk will complete a post event reconciliation to determine the number of "Completed Hosted Meetings" which is defined as the number of Hosted Meetings that (i) actually took place, (ii) would have taken place but for the absence of the Hosted Meetings Participant during the Hosted Meeting (including late arrivals resulting in Hosted Meetings that are less than 15 minutes in length), and (iii) would have taken place but for the non-acceptance or cancellation of an actual or potential Hosted Meeting by the Hosted Program Participant due to availability or for any other reason.
      • If the number of Completed Hosted Meetings multiplied by the Price Per Meeting (averaged if more than one Price Per Meeting applies) is less than the Meetings Payment Amount, Shoptalk will provide a refund of the difference ("Refund") within 60 days following the end of the Event ("Refund Payment Date").

  4. Hosted Program Participants must provide relevant information and respond to Shoptalk’s requests by our stated deadlines as set forth in Shoptalk’s Meetup and Hosted Program guidelines (and other communications), including:
    • Completing their profiles, which includes information about themselves and their organizations ("Profiles"). All Profiles are subject to the review and approval of Shoptalk.
    • Selecting Hosted Buyers for potential Hosted Meetings and designating such selections as Hosted Meeting Requests.
    • Adding Hosted Meetings to their calendars as requested by Shoptalk.

  5. A Hosted Program Participant, or their organization, may add one or more non-attendees from their organization as an Organization Admins (or assign attendees from their organizations as Organization Admins). Organization Admins can complete certain pre-event tasks on behalf of Hosted Program Participants. Organization Admins cannot attend the Event unless they hold a valid ticket, pay the applicable ticket fees, and abide by all of the terms and conditions set forth in the Terms of Attendance and Participation, which are available here.

  6. Hosted Program Participants must comply with Shoptalk’s Meetup and Hosted Program rules and directives, including:

    • All Hosted Program Participants must hold a valid ticket, pay the applicable ticket fees, and abide by all of the terms and conditions set forth in the Terms of Attendance and Participation, which are available here

    • Hosted Program Participants, must:
      • Be available during Meeting Times.
      • Join Hosted Meetings at the times designated by Shoptalk.
      • Prepare for the Hosted Meetings assuming that Hosted Buyers have not prepared in advance.
      • Notify Shoptalk of any Hosted Buyer who was not present for a Hosted Meeting.

    • Hosted Program Participants must NOT do the following, which may result in termination from the Hosted Program and Meetup (and/or any subsequent Shoptalk Meetups, Hosted Programs and Events:
      • Contact any of the Hosted Buyers with whom they have Hosted Meetings prior to the event (unless they have also come into contact with those Hosted Buyers in the ordinary course of business unrelated to the Hosted Program, in which case Hosted Program Participants can only reach out to those Hosted Buyers about matters unrelated to the Hosted Program and Hosted Meetings.
      • Change the scheduled time of their Hosted Meetings (Hosted Meetings must take place at the time assigned by Shoptalk).
      • Contact any Hosted Buyers who do not show up for their Hosted Meeting (unless they have also come into contact with those Hosted Buyers in the ordinary course of business unrelated to the Hosted Program, in which case Hosted Meetings Participants can only reach out to those Hosted Buyers about matters unrelated to the Hosted Program and Hosted Meetings.

    • Hosted Program Participants must complete a Meetup feedback survey following the Event, providing specific evaluations for each Hosted Meeting. Failure to provide feedback by the Refund Payment Date may delay your Refund until feedback has been completed.

    • Shoptalk in its sole discretion determines the eligibility of any Hosted Program Participant or Hosted Buyer to be accepted for the Hosted Program and may in its sole discretion end enrollment of any Hosted Program Participant or Hosted Buyer in the onsite Meetup or Hosted Program at any time and for any reason, including canceling any Hosted Meetings and providing a refund of any Meetings Payment Amount (in such an event the payment amount would be due within 60 days following the end of the Event).

  7. Time is of the essence in all Meetup and Hosted Program deadlines.