Ngoc Phan

VP, Supply Chain Engineering & Systems


Ngoc Phan is vice president of supply chain engineering and systems at Nordstrom. Her and her team of talented engineers, product managers, and IT operations professionals provide consulting, technical, project, program, product roadmap services. Her team is focused on eliminating waste through LEAN principles, delivering business and customer value, and ensuring the supply chain systems are reliable and predictable.

Ngoc has over 20 years of retail fulfillment and distribution experience at Woodward & Lothrop, Hecht’s, REI and Nordstrom. She has been responsible for expanding, retrofitting and building new facilities, and implementing new Supply Chain technology and business capabilities. Ngoc has served as vice president of supply chain engineering and systems since September, 2016. Prior to that, she was Nordstrom’s senior director of merchandise business solutions.

Ngoc and her family immigrated to the US in 1975 and she now resides in Seattle with her husband and son. She serves as a Board trustee at Giddens School, which is part of the PNWAIS (Pacific Northwest Association of Independent Schools).

Ngoc graduated from Virginia Polytechnic Institute & State University with a degree in Industrial Engineering.