Chief Experience Officer, Intercontinental Exchange & Executive Vice Chairman, NYSE Group
Intercontinental Exchange, NYSE Group
Betty Liu is the Chief Experience Officer at Intercontinental Exchange (NYSE: ICE) and Executive Vice Chairman for NYSE Group, a wholly-owned subsidiary of ICE. In both roles, Liu is charged with enhancing and innovating the customer experience across the entire organization, as well as helping elevate relationships with the C-suite of ICE's thousands of business partners.
Prior to joining the NYSE in 2018, Liu was an award-winning business journalist. She most recently anchored the Bloomberg Television “Daybreak Asia” program. She also co-created and anchored “In the Loop” for 8 years on Bloomberg. Prior to the NYSE acquisition, Liu served as founder and CEO of Radiate. Radiate’s content of empowering leaders with expert advice continues to scale through NYSE’s platforms today.
Before joining Bloomberg Television, Liu was an anchor for CNBC Asia based in Hong Kong. Prior to that, she was the Atlanta bureau chief for the Financial Times. Earlier in her career, Liu was the Taiwan bureau chief for Dow Jones Newswires and a Hong Kong-based regional correspondent for the newswire. In 1997, she received a Dow Jones Newswires Award for her coverage of the Asian financial crisis. Liu is also author of the career guide, Work Smarts: What CEOs Say You Need to Know to Get Ahead.