Preliminary Agenda
Sunday — March 22, 2020
Track 1
The New Retail Organization
Deep Dive: Retailer Sophistication Index
Track 2
Innovations in Marketing
Deep Dive: How AI is Transforming Marketing
Track 3
The New Normal
Deep Dive: The Disruption of Big Retail
Track 4
Emerging Technology Spotlight
Emerging Technology Spotlight
Track 1
The New Retail Organization
Hiring and Cultivating Digital Talent
Track 2
Innovations in Marketing
New Marketing Platforms and Partnerships
Track 3
The New Normal
Track Keynote: Retailer Perspectives on Industry Evolution
Track 4
Emerging Technology Spotlight
Emerging Technology Spotlight
Track 1
The New Retail Organization
Making the Leap to Leadership: From Running a Team to Running an Organization
Track 2
Innovations in Marketing
The C-Suite on the Evolution of Marketing
Track 3
The New Normal
VC Perspectives on Innovation in Retail
Track 4
Emerging Technology Spotlight
Emerging Technology Spotlight
Monday — March 23, 2020
Track 1
The Transformation of Physical Retail
Deep Dive: Shifting Retail Formats and Footprints
Track 2
Innovations in Marketing
Deep Dive: Measuring Marketing Effectiveness
Track 3
Brand-Retailer Relationships
Successful Marketplace Strategies
Track 4
Global Experiences and Innovations
Case Studies: Shopping Centers of the World
Track 5
Fulfillment and Delivery
Deep Dive: Identifying and Selecting the Right Fufillment Partners
Track 1
The Transformation of Physical Retail
Digitally Native Brands Innovating in Physical Retail
Track 2
Innovations in Marketing
Case Studies: New Approaches to Search and Discovery
Track 3
Brand-Retailer Relationships
Innovations in Sourcing and Merchandising
Track 4
Global Experiences and Innovations
Track Keynote: Operating a Global Digital Business
Track 5
Fulfillment and Delivery
Next Generation Fulfillment
Track 1
The Transformation of Physical Retail
Deep Dive: A Visual Walkthrough of the Store of the Future
Track 2
Innovations in Marketing
Experiential Marketing
Track 3
Brand-Retailer Relationships
Deep Dive: Evolving Brand-Retailer Partnerships
Track 4
Global Experiences and Innovations
Deep Dive: Exploring the Hubs of Retail Technology Innovation: Israel, China and India
Track 5
Fulfillment and Delivery
Innovations in Pickup and Delivery
Track 1
The Transformation of Physical Retail
Case Studies: Transformative Store Experiences
Track 2
Next Generation Social Marketing
Case Studies: Using Influencers Effectively
Track 3
Personalization
Case Studies in Personalized Marketing
Track 4
Global Experiences and Innovations
Retail Disruption in Latin America
Track 5
Operations
Rapid Fire Review: Evaluating Operations Technologies
Track 1
The Transformation of Physical Retail
The Technology-Enabled Store
Track 2
Next Generation Social Marketing
The Future of Social Commerce
Track 3
Personalization
Delighting Customers through Personal Interactions
Track 4
Global Experiences and Innovations
China: Innovative Retail Experiences
Track 5
Operations
Next Generation Supply Chains: Technology, Transparency and More
Tuesday — March 24, 2020
Track 1
New Retail Experiences
Deep Dive: Strategic Partnerships, Investments and Acquisitions
Track 2
Using Data Effectively
Deep Dive: Creating a Single View of the Customer
Track 3
The Future of Brands
Deep Dive: Retail IPOs
Track 4
Research and Market Insights
Market Research: Tariffs, Trade and the Changing Economy
Track 5
Technologies Transforming Retail
Deep Dive: Technology Sophistication Index
Track 1
New Retail Experiences
Blending Physical and Digital Retail
Track 2
Using Data Effectively
Data Usage and Control: Personalization, Privacy and More
Track 3
The Future of Brands
Track Keynote: The Future of Traditional Brands
Track 4
Research and Market Insights
Market Research
Track 5
Technologies Transforming Retail
Technologies Transforming Retail
Track 1
New Retail Experiences
Track Keynote: Groundbreaking Retail Experiences
Track 2
Using Data Effectively
Customer Data and Brand-Building
Track 3
The Future of Brands
The Growing Role of Purpose in Business
Track 4
Research and Market Insights
Market Research
Track 5
Technologies Transforming Retail
Technologies Transforming Retail
Track 1
Emerging Digital Experiences
Engaging Consumers through Next Generation Mobile Experiences
Track 2
Using Data Effectively
Becoming a Data-Driven Organization
Track 3
The Future of Brands
Cultivating Brand Loyalty
Track 4
Building Innovative Organizations
New Business Models Go Mainstream
Track 5
Technologies Transforming Retail
Technologies Transforming Retail
Track 1
Emerging Digital Experiences
Voice-Enabled Commerce
Track 2
Using Data Effectively
Using Data to Optimize Operations
Track 3
The Future of Brands
Catering to Gen Z
Track 4
Building Innovative Organizations
Driving Innovation: Labs, Incubators, R&D and More
Track 5
Technologies Transforming Retail
Technologies Transforming Retail
Wednesday — March 25, 2020
Track 1
Culture and Leadership
Deep Dive: Organizing for Omnichannel
Track 2
Beyond Physical and Digital
The Changing Success Metrics of Physical Stores
Track 3
The State of the Industry
The State of the Consumer: Trends Reshaping Retail
Track 4
Evolving Customer Relationships
Identifying and Reaching Precise Customer Segments
Track 1
Culture and Leadership
Driving Women’s Leadership in Retail
Track 2
Beyond Physical and Digital
Deep Dive: Outstanding Omnichannel Offerings
Track 3
The State of the Industry
Deep Dive: The Next Decade of Retail Transformation
Track 4
Evolving Customer Relationships
Measuring and Exceeding Customer Expectations
Track 1
Culture and Leadership
Diversity and Inclusion in Retail
Track 2
Beyond Physical and Digital
Evaluating Ecommerce and Omnichannel Technologies
Track 3
The State of the Industry
Building a More Sustainable Industry
Track 4
Evolving Customer Relationships
Tailoring Product Selection and Pricing