The Shoptalk team is excited to announce that Shoptalk 2020 will feature an all-women speaker lineup. We believe this groundbreaking move is necessary to propel our industry forward and showcase the many incredibly talented women who are working to transform retail from all angles.

Beginning in 2021, Shoptalk will feature 50/50 male and female speakers every year. Read more HERE.

— Indicates Shoptalk Original Content

Monday September 14, 2020

Registration Open: 11:00am — 7:00pm

2:00pm — 2:40pm
Session 1

Track 1

The New Retail Organization

Creating a Single View of the Customer Across the Organization

View Description

Maria Steingoltz, Managing Director & Partner, L.E.K. Consulting

Katy Fryatt, Launch Director, Shoptalk Europe (Emcee)

Track 2

Innovations in Marketing

New Marketing Platforms and Partnerships

View Description

Annie Katrina Lee, Head of Commerce Marketing, Twitch

Eileen Rivera, Head of Production, Fandango

Ann Piper, Head of Client Partnerships, US Vertical Team, Spotify

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk (Emcee)

Track 3

The New Normal

Track Keynote: Executive Perspectives on Industry Evolution

View Description

Betty Liu, Chief Experience Officer, Intercontinental Exchange & Executive Vice Chairman, NYSE Group, Intercontinental Exchange, NYSE Group

Track 4

Emerging Technology Spotlight

Shoptalk Technology Overview + Innovations from Early-Stage Startups

View Description

Bernardine Wu, CEO, FitForCommerce

Zhenni Liu, Investor, Commerce Ventures

Saira Ishfaq, Digital Experience Leader, Personify XP

Sophie Howe, Founder & CEO, Xesto

Vicki Guan, Co-Founder & Chief Technology Officer, Evri

Christina Hoffmann, Founder & CEO, Brandmind

Camila Alvarez, Co-Founder & Chief Technology Officer, Impresee

Adi Ronen, CEO, buywith

2:45pm — 3:25pm
Session 2

Track 1

The New Retail Organization

Hiring and Training the Next Generation Workforce

View Description

Seemantini Godbole, EVP & Chief Information Officer, Lowe's

Halie LeSavage, Retail Writer, Morning Brew (Interviewer)

Hiring and Training Digital Talent

Heather Kang, Global VP, Digital Demand, Mars Wrigley Confectionery

Cate Khan, Co-Founder & Chief Strategy Officer, Verishop

Track 2

Innovations in Marketing

The C-Suite on the Evolution of Marketing

View Description

Rachel Ferdindando, SVP & Chief Marketing Officer, Frito-Lay

Soche Picard, CEO North America, Arc Worldwide (Interviewer)

Track 3

The New Normal

Strategic Investments and Acquisitions

View Description

Claudia Thieme, Director, Original Content, Shoptalk

Tatiana Perim, Principal, Kearney

Track 4

Emerging Technology Spotlight

Innovations from Early-Stage Startups

Melodie van der Baan, Co-Founder & CEO, SwapRetail

Rathna Sharad, Founder & CEO, FlavorCloud

Debbie Fortnum, Co-Founder & Chief Operating Officer, Macondo Vision

Louisa Freeman, Head of Business Development, Returnity Innovations

Liesl Chang, Co-Founder & CEO, Cricket

Hagar Rips, Co-Founder & CEO, Ladingo

Megan McNames, Head of Design & Product, Malomo

Patricia Osorio, Co-Founder & Chief Marketing Officer, Birdie

Julie Bula, Co-Founder & Chief Financial Officer, Sweft

Anna Belous, Head of Marketing, Competera

Charu Thomas, Founder, Oculogx

3:30pm — 4:10pm
Session 3

Track 1

The New Retail Organization

Making the Leap to Leadership: From Running a Team to Running an Organization

View Description

Sharon Price John, President & CEO, Build-A-Bear

Amy Shecter, CEO, Glamsquad

Sarah Hofstetter, Board of Directors, Campbell Soup Company

Track 2

Innovations in Marketing

Experiential Marketing

View Description

Jill Renslow, SVP, Business Development & Marketing, Mall of America

Theresa Palermo, SVP, Marketing & Ecommerce, Signet Jewelers

Carla Li, Global Head of Product for Sponsorship, Niantic

Hannah Grace O'Connell, Speaker Logistics Manager, Shoptalk (Emcee)

Track 3

The New Normal

Investor Perspectives on Innovation in Retail

View Description

Jenny Baxter Moser, Managing Director, TSG Consumer Partners

Cathy Leonhardt, Managing Director & Co-Head of Consumer Retail, PJ SOLOMON

Sarah Kunst, Managing Director, Cleo Capital

Richelle Parham, Managing Director, WestRiver Group

Lauren Thomas, Retail Reporter, CNBC (Interviewer)

Track 4

Emerging Technology Spotlight

Innovations from Early-Stage Startups

Amanda Watts, Founder, Sheau

Oksana Sokolovsky, Founder & CEO, ROAR

Nadja Wank, Head of Marketing, rapitag

Savanah White, Head of Partners Success, ShoppingGives

Alicia Alongi, Chief Marketing Officer, ThumbStopper

Teresa Aprile, Co-Founder & CEO, Brandcrush

Patricia Osorio, Co-Founder & Chief Marketing Officer, Birdie

4:10pm — 4:30pm
Networking Break
4:30pm — 4:45pm
Opening Remarks (General Session Room)

Simran Rekhi Aggarwal, Founder & President, Shoptalk

Caroline Farley, Chief Growth Officer, Shoptalk

Katy Fryatt, Launch Director, Shoptalk Europe

4:45pm — 5:05pm
Members Only: How Sam’s Club is Innovating within the Warehouse Model (General Session Room)

Kathryn McLay, President & CEO, Sam's Club

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk (Interviewer)

5:05pm — 5:25pm
Diversity and Inclusion in Retail (General Session Room)

Shawn Outler, Chief Diversity Officer, Macy's, Inc.

Sarah Alter, President & CEO, The Network of Executive Women (Interviewer)

5:25pm — 5:45pm
Keynote (General Session Room)

5:45pm — 7:00pm
Welcome Reception in the Shark Reef

Tuesday September 15, 2020

Exhibit Hall Open: 10:00am — 6:30pm
Registration Open: 6:30am — 6:30pm

7:00am — 9:00am
Breakfast, sponsored by Coresight Research
8:00am — 8:45am
Tabletalks with Breakfast
9:00am — 9:25am
Retail Zeitgeist 2020: Trends Transforming the Industry (General Session Room)

Zia Daniell Wigder, Chief Global Content Officer, Shoptalk

9:25am — 9:50am
Keynote (General Session Room)

9:50am — 10:10am
Keynote (General Session Room)

Stephenie Landry, VP, Grocery Delivery, Amazon

Cathy Halligan, Board Member, Ulta Beauty (Interviewer)

10:20am — 11:00am
Session 1

Track 1

Social Marketing and Commerce

Case Studies: Using Influencers Effectively

View Description

Karin Tracy, Head of Industry, Retail/Fashion/Luxury, Facebook

Michelle Cordeiro Grant, Founder & CEO, LIVELY

Claudia Thieme, Director, Original Content, Shoptalk (Emcee)

Track 2

Global Experiences and Innovations

Global Sustainability Framework

View Description

Deborah Weinswig, Founder & CEO, Coresight Research

Track 3

Brand-Retailer Relationships

Innovations in Sourcing and Merchandising

View Description

Stefanie Kruse Curley, VP, Digital Commerce, Walgreens

Savannah Sachs, CEO, TULA Skincare

Shanna Tellerman, Founder & CEO, Modsy

Michelle Evans, Senior Head of Global Digital Consumer Research, Euromonitor International (Emcee)

Track 4

Emerging Technology Spotlight: Customer Experience

AI in Marketing

View Description

Alexandra Galasso, VP, Account Management, Yotpo

Amber Atherton, Founder & CEO, Zyper

Cooper Harris, Founder & CEO, Klickly

Charlie Bean, Chief Administrative Officer, InMarket

Ericka McCoy, Chief Marketing Officer, Resonate

Ejieme Eromosele, VP, Customer Success, Snaps

Victoria Peppiatt, Co-Founder & Chief Operating Officer, Phrasee

Shilpi Sharma, Co-Founder & CEO, Kvantum

Track 5

Fulfillment

Last-Mile Fulfillment: Overview and Urban Logistics Deep Dive

View Description

Zia Daniell Wigder, Chief Global Content Officer, Shoptalk

Leslie Lanne, Managing Director, JLL

Track 6

Classroom Sessions

Measuring ROI: Insights from Running a Tech-Enabled Store

Tiffany Burns, Partner, McKinsey

Running a Vendor Selection Process

Bernardine Wu, CEO, FitForCommerce

11:05am — 11:45am
Session 2

Track 1

Social Marketing and Commerce

The Future of Social Commerce

View Description

Brady Stewart, SVP, America’s Digital, Levi Strauss & Co.

Jennifer Goldfarb, Co-Founder & Executive Chairwoman of the Board, IPSY

Kory Marchisotto, Chief Marketing Officer, e.l.f. Beauty

Claudia Thieme, Director, Original Content, Shoptalk (Emcee)

Track 2

Global Experiences and Innovations

Retail Disruption in Latin America

View Description

Karen Bruck, VP Marketplace, Hispanic South America, Mercado Libre

Catalina Bravo, Head of Corporate Digital Business Development, Sodimac

Lily Varon, Research Analyst, Forrester Research (Interviewer)

Track 3

Brand-Retailer Relationships

Rapid Fire: Evolving Brand-Retailer Partnerships

View Description

Judy Person, EVP & Group President, Randa Accessories

Ami Galani, VP, Business Development, DICK’S Sporting Goods

Lauri Kien Kotcher, CEO, hello

Kate Delhagen, Founder, Kindling Ventures (Interviewer)

Track 4

Emerging Technology Spotlight: Customer Experience

Personalization

View Description

Brooke Burdge, VP of Marketing, Attentive

Laurie Weisberg, Chief Sales Officer, <intent>

Nicole Amsler, VP, Marketing, Formation

Purva Gupta, Co-Founder & CEO, Lily AI

Laura Siegel, Head of Business Development, North America, Preciate

Debjani Deb, Co-Founder & CEO, ZineOne

Kat Dessenon, VP, Campaign Management, Persado

Track 5

Fulfillment

Next Generation Fulfillment

View Description

Carla Dunham, Chief Marketing Officer, Foxtrot Delivery Market

Sarah Mastrorocco, VP & GM, Instacart Pickup, Instacart

Zia Daniell Wigder, Chief Global Content Officer, Shoptalk (Emcee)

Track 6

Classroom Sessions

Measuring Marketing Effectiveness

Courtney Lawrie, Global Head Brand & Integrated Marketing, Wayfair

Digital Product Development Best Practices: The Retailer Perspective

Erika Green, Director, Product Management, DICK’S Sporting Goods

Denise Hardman, Director, UX Design, DICK’S Sporting Goods

11:45am — 1:30pm
Lunch, sponsored by Coresight Research
11:45am — 12:15pm
Hosted Lunch
12:15pm — 1:21pm
Hosted Retailers and Brands Program (Prescheduled Only)
1:30pm — 2:10pm
Session 3

Track 1

The Transformation of Physical Retail

Case Studies: Transformative Store Experiences

View Description

Katy Fryatt, Launch Director, Shoptalk Europe (Emcee)

Track 2

Global Experiences and Innovations

Cutting-Edge Retail Technologies: Major Innovations from Outside the US

View Description

Yael Alroy, Principal, Viola Ventures

Zia Daniell Wigder, Chief Global Content Officer, Shoptalk (Emcee)

Track 3

The Future of Brands

Successful Marketplace Strategies

View Description

Michelle Evans, Senior Head of Global Digital Consumer Research, Euromonitor International

Marni Levine, VP, Seller Operations & Engagement, eBay

Michelle Frank, Director, Global Ecommerce, HARMAN International

Track 4

Emerging Technology Spotlight: Customer Experience

Search and Discovery

View Description

Sarah Assous, Chief Marketing Officer, Zoovu

Liat Zakay, Founder & CEO, Donde Search

Nicole Silver, VP, Marketing, Button

Jennifer Whitney, General Counsel, Cooler Screens

Shirley Chen, Founder & CEO, Narrativ

Melissa McDermott, SVP, Growth, Blue Bite

Marci Weisler, Chief Commercial Officer, Vengo

Cheryl Guzman Ng, Global Head of Marketing & Brand Strategy, ViSenze

Track 5

Frictionless Retail

Track Keynote: Innovations in Pickup and Delivery

View Description

Kelly Caruso, CEO, Shipt

Innovations in Pickup and Delivery

View Description

Jewel Hunt, GVP eCommerce, Albertsons

Francisca Hawkins, VP, Digital & Technology, Philz Coffee

Track 6

Classroom Sessions

Incorporating Customer Feedback and Data

Natalie Mackey, Co-Founder & CEO of GLOW CONCEPT, Winky Lux

Integrating and Analyzing Omnichannel Data Sources

Lockie Andrews, Chief Digital Officer, UNTUCKit

2:15pm — 2:55pm
Session 4

Track 1

The Transformation of Physical Retail

Deconstructing Experiential Retail

View Description

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk

Suzanne Jones, VP, The Hershey Experience, The Hershey Company

Track 2

Global Experiences and Innovations

Operating a Global Digital Business

View Description

Vicky Zhuang, GM of International Business, North America, JD.com

Julie Bowerman, Chief Global Digital Consumer & Customer Experience Officer, Kellogg Company

Track 3

The Future of Brands

Catering to Gen Z

View Description

Tracy Sun, Co-Founder, SVP of New Markets, Poshmark

Cathey Curtis, Global GM, Women's, RVCA

Shelley Haus, Chief Marketing Officer, Ulta Beauty

Erinn Murphy, Managing Director & Sr. Research Analyst, Consumer, Piper Sandler (Interviewer)

Track 4

Emerging Technology Spotlight: Customer Experience

Customer Relationships and Loyalty

View Description

Nadia Masri, Founder & CEO, Perksy

Lynn Girotto, Chief Marketing Officer, Amperity

Yi Zhang, Co-Founder & Chief Technology Officer, Rul.ai

Lauren Snyder, VP of Customer Success, AnyRoad

Ashley Goode, VP Brand Solutions, Bumped

Judy Chan, VP, Marketing, Bluedot

Caitlin Roberson, VP Marketing, Happy Returns

Kimberly McKellar, Head of Customer Success, Gladly

Track 5

Frictionless Retail

Rapid Fire Review: Evaluating Operations Technologies

View Description

Deborah Weinswig, Founder & CEO, Coresight Research

Deena Shakir, Partner, Lux Capital

Cyndi Lago, VP, Supply Chain, Capgemini

Halley Morrissey, VP, Business Development, XRC Labs (Interviewer)

Track 6

Classroom Sessions

Optimizing Your Media Mix

Suzanne Hader, Chief Marketing Officer, John Hardy

Preparing for Voice Assistants: Strategy, Planning and Execution

Elissa Dailey, Director, Strategy, RAIN

3:00pm — 3:40pm
Session 5

Track 1

The Transformation of Physical Retail

Shifting Retail Formats and Footprints

View Description

Joanne Heyob, SVP, Operations Strategy & Design, WD Partners

Dana Telsey, CEO & Chief Research Officer, Telsey Advisory Group

Becky Jones, Head of Partnerships, Appear Here

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk (Emcee)

Track 2

Global Experiences and Innovations

Engaging Young Shoppers Through Mobile Video

View Description

Katie Puris, Managing Director, Head of US, Business Marketing, TikTok

China: Innovative Retail Experiences

View Description

Liyan Chen, International Corporate Affairs, Alibaba

Track 3

The Future of Brands

Cultivating Brand Loyalty

View Description

Merel Petri, VP of Communications, Iris Nova (DIRTY LEMON, The Drug Store)

Nicole Williams, VP of Brand Marketing, Mack Weldon

Hannah Grace O'Connell, Speaker Logistics Manager, Shoptalk (Emcee)

Track 4

Emerging Technology Spotlight: Customer Experience

In-Store Experience

View Description

Allison Lee, Founder & CEO, Hemster

Lihi Pinto Fryman, Co-Founder & Chief Revenue Officer, Syte

Katerina Axelsson, Founder & CEO, Tastry

Imogen Wethered, CEO, Qudini

Dara Riordan, Chief Revenue Officer & EVP of Sales, FaceFirst

Olga Kotsur, Founder & CEO, Mercaux

Track 5

Frictionless Retail

Track Keynote: The Evolution of Payments

View Description

Silvija Martincevic, Chief Commercial Officer, Affirm

Track Keynote: Innovations in Buying and Selling

View Description

Deena Bahri, Chief Marketing Officer, StockX

Halley Morrissey, VP, Business Development, XRC Labs (Emcee)

Track 6

Classroom Sessions

Harnessing Customer Data while Respecting Privacy Rights

Empowering Employees Within the Organization

Fareena Contractor, Director, International Innovation, Walmart

3:40pm — 4:55pm
Networking Break
3:50pm — 4:56pm
Hosted Retailers and Brands Program (Prescheduled Only)
5:00pm — 5:20pm
Keynote (General Session Room)

5:20pm — 5:40pm
Keynote (General Session Room)

5:30pm — 7:00pm
Exhibit Hall Networking Reception
7:30pm — 9:30pm
Retailers & Brands Networking Dinners (Prescheduled Only)

Wednesday September 16, 2020

Exhibit Hall Open: 9:00am — 6:30pm
Registration Open: 7:00am — 6:00pm

7:00am — 8:30am
Breakfast, sponsored by Radius8
7:30am — 8:15am
Tabletalks with Breakfast
8:30am — 8:50am
Keynote (General Session Room)

8:50am — 9:10am
Every Company Is a Tech Company: The Future of the Digital Brand (General Session Room)

Stephanie Buscemi, Chief Marketing Officer, Salesforce

9:10am — 9:30am
Preparing You and Your Customers for What’s Next (General Session Room)

Brie Carere, EVP, Chief Marketing & Communications Officer, FedEx

9:40am — 10:20am
Session 1

Track 1

New Retail Experiences

Working with Startups to Transform the Business

View Description

Janica Lane, Managing Director, Piper Sandler

Neeta Singh, Chief Operating Officer, Activant Capital (Interviewer)

Track 2

Using Data Effectively

Customer Data and Brand-Building

View Description

Jennie Weber, VP Customer & Employee Experience, Best Buy

Liza Lefkowski, VP, Global Brand, Creative & Curated Merchandising, Wayfair

Barkha Saxena, Chief Data Officer, Poshmark

Katy Fryatt, Launch Director, Shoptalk Europe (Emcee)

Track 3

The Future of Brands

The Growing Role of Purpose in Business

View Description

Alina Selyukh, Correspondent, NPR (Interviewer)

Track 4

Emerging Technology Spotlight: Operations

In-Store Operations

View Description

Pinar Kaprali, Co-Founder & Head of Product Management, Pensa Systems

Ying Zheng, Co-Founder & Chief Technology Officer, AiFi

Jane Cannon, Chief Product Officer, NewStore

Tanvi Bhardwaj, Co-Founder & Chief Technology Officer, MishiPay

Lynn Xu, Chief Retail Solution Officer, Clobotics

Shelley Bransten, Corporate VP – Worldwide Retail & Consumer Goods, Microsoft

Track 5

Research and Market Insights

New Insights on Retail Technologies and Experiences

View Description

Mary Brett Whitfield, SVP of Shopper Insights, Kantar

Laura Kennedy, Lead Analyst, Consumer & Retail, CB Insights

Lauren Davitt, VP, Luxury Practice, PRS IN VIVO

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk (Emcee)

Track 6

Classroom Sessions

Succeeding at Cross-Border Ecommerce

Lily Varon, Research Analyst, Forrester Research

The Impact of Technology on Global Business Growth and Valuation

Danielle Walsh, Director, Technology, Media & Telecoms Investment Banking, HSBC

10:25am — 11:05am
Session 2

Track 1

New Retail Experiences

Blending Physical and Digital Retail

View Description

Joon Silverstein, SVP Global Digital & Customer Experience, Coach

Neeta Singh, Chief Operating Officer, Activant Capital (Emcee)

Track 2

Using Data Effectively

Data Usage and Control: Personalization, Privacy and More

View Description

Neha Khanna, Global Head of Display Audience Ads, Identity & Privacy, Google

Rebecca Skrak, Head of Business Operations, eBay

Florence Mottay, SVP Information Security & Global CISO, Ahold Delhaize

Sheila Colclasure, SVP, Chief Digital Responsibility & Public Policy Officer, Kinesso (IPG) (Interviewer)

Track 3

The Future of Brands

Track Keynote: The Future of Traditional Brands

View Description

Natasha Fishman, EVP, Marketing, Authentic Brands Group

Alina Selyukh, Correspondent, NPR (Emcee)

Track 4

Emerging Technology Spotlight: Operations

Warehouses and Fulfillment

View Description

Laura Scott, Chief Operating Officer, Takeoff Technologies

Lisa Donnelly, VP, Marketing, Soft Robotics

Megan Evert, SVP of Operations, FLEXE

Cami Zimmer, Chief Business Officer & EVP Marketing, Glympse

Kristen Moore, Chief Marketing Officer, inVia Robotics

Namrata "Nam" Hingorani, Head of Sales, Ohi

Valerie Metzker, Head of Sales, Roadie

Juliana Pereira, VP, Marketing, Flow.io

Track 5

Research and Market Insights

New Insights on the Evolution of the Industry

View Description

Liz Buchanan, VP, US Retail Effectiveness, Nielsen

Carla Buzasi, Managing Director, WGSN

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk (Emcee)

Track 6

Classroom Sessions

Leveraging Live-Streamed Commerce: Retailer Opportunities and Tactics

Liyia Wu, Founder & CEO, ShopShops

Creating and Implementing a Sustainability Plan

Nina Shariati, Sustainability Strategist & Advisor, Circular Transparency

11:10am — 11:50am
Session 3

Track 1

New Retail Experiences

Track Keynote: Groundbreaking Retail Experiences

View Description

Mary Beth Laughton, CEO, Athleta

Mariam Naficy, Founder & CEO, Minted

Track 2

Using Data Effectively

Using Data to Optimize Operations

View Description

Cheryl Kaplan, President, M.Gemi

Leslie Voorhees Means, Co-Founder & CEO, Anomalie

Bouchra Ezzahraoui, Co-Founder, AUrate New York

Sheila Colclasure, SVP, Chief Digital Responsibility & Public Policy Officer, Kinesso (IPG) (Emcee)

Track 3

The Future of Brands

Track Keynote: Building a Brand from Scratch

View Description

Amy Errett, Founder & CEO, Madison Reed


Shan-Lyn Ma, Co-Founder & CEO, Zola

Lauren Thomas, Retail Reporter, CNBC (Interviewer)

Track 4

Emerging Technology Spotlight: Operations

Transportation and Delivery

View Description

Chelsie Lee, CEO, Shipsi

Apeksha Kumavat, Co-Founder & Chief Engineer, Gatik

Jenny Bebout, Co-Founder & Director of Product, Convey

Eva Ross, Chief Marketing Officer, Sendle

Track 5

Research and Market Insights

New Insights on Tariffs, Trade and the Changing Economy

View Description

Amie Ahanchian, Principal, KPMG

Harriet Cohen, Senior International Analyst, IGD

Hannah Grace O'Connell, Speaker Logistics Manager, Shoptalk (Emcee)

Track 6

Classroom Sessions

Evaluating Marketing Priorities for Growth

Veronika Sonsev, Co-Founder, CommerceNext

Tactics for Leveraging Emerging Social Media Platforms Effectively

Lindsey Greenblatt, Group Director, Social & Content, The Integer Group

11:50am — 1:30pm
Lunch, sponsored by Radius8
11:50am — 12:20pm
Hosted Lunch
12:20pm — 1:26pm
Hosted Retailers and Brands Program (Prescheduled Only)
1:35pm — 2:15pm
Session 4

Track 1

Emerging Digital Experiences

Engaging Consumers through Next Generation Mobile Experiences

View Description

Helen Vaid, Global Chief Customer Officer, Pizza Hut

Eva Press, VP, US Global Business Group - CPG, Health and Retail, Facebook

Sarah Rasmusen, Chief Customer Officer, Lands' End

Hannah Grace O'Connell, Speaker Logistics Manager, Shoptalk (Emcee)

Track 2

The Sophisticated Retailer: Data and Beyond

Case Studies in Retail Sophistication

View Description

Claudia Thieme, Director, Original Content, Shoptalk

Track 3

Personalization

Case Studies in Personalized Marketing

View Description

Daria Burke, Chief Marketing Officer, JustFab

Tracy DiNunzio, Founder & CEO, Tradesy

Cynthia Kounaris, Chief Strategy Officer, FitForCommerce (Emcee)

Track 4

Emerging Technology Spotlight: Operations

Product and Merchandising

View Description

Suuchi Ramesh, Founder & CEO, Suuchi

Fabienne Le Tadic, GM, Europe, EVRYTHNG

Ashwini Asokan, Founder & CEO, Vue.ai (A Mad Street Den Brand)

Alden Miles, VP of Product, Trove

Lauren Cooks Levitan, Chief Financial Officer, Faire

Track 5

New Market Opportunities

New Business Models Go Mainstream

View Description

Susan Viscon, SVP, Merchandising, REI

Parinda Muley, VP Innovation & Business Development, Macy's

Catherine Lewenberg, VP, Digital & Omnichannel Business, CVS Health

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk (Emcee)

Track 6

Classroom Sessions

Evaluating Candidates and Hiring Successfully

Kristen Lampkin, Senior Talent Partner, JD Finish Line

Becoming an Effective Leader

Mara Devitt, Senior Partner, McMillanDoolittle

2:20pm — 3:00pm
Session 5

Track 1

Emerging Digital Experiences

Case Studies: New Approaches to Search and Discovery

View Description

Leslie Leifer, VP, Enterprise Strategy & Business Development, 1800Flowers.com

Nicky Rettke, Product Director, YouTube Ads, Google

Amy Vener, Head of Retail Strategy, Pinterest

Hannah Grace O'Connell, Speaker Logistics Manager, Shoptalk (Emcee)

Track 2

The Sophisticated Retailer: Data and Beyond

Becoming a Data-Driven Organization

View Description

Emily Xu, VP, Strategy & Enterprise Business Intelligence, Crate and Barrel

Jill Krimmel, GM North America, Stubhub

Cherry Miao, Partner, Accel (Interviewer)

Track 3

Personalization

Delighting Customers through Personal Interactions

View Description

Katie Echevarria Rosen Kitchens, Co-Founder & Editor in Chief, FabFitFun

Prama Bhatt, Chief Digital Officer, Ulta Beauty

Track 4

Emerging Technology Spotlight: Operations

Hiring, Managing and Empowering Employees

View Description

Stacey Ferreira, Co-Founder & CEO, Forge

Savina Perez, Co-Founder & Head of Growth, Hone

Christine Tutssel, Co-Founder & SVP of Global Sales, Axonify

McKenna Michel, SVP of Marketing, Theatro

Natasha Franzen, Chief Operating Officer, HERO

Smitha Mortis, General Counsel, Branch

Track 5

New Market Opportunities

Driving Innovation: Labs, Incubators, R&D and More

View Description

Alex Nelson, Managing Director, Beer Hawk, AB InBev / ZX Ventures

Cheryl Friedman, VP Innovation, Lowe's

Elaine Russell, Co-Lead for Albertsons Fund, Greycroft (Interviewer)

Track 6

Classroom Sessions

Planning and Building a Digital Ecosystem

Rachel Bogan, Partner, Product Management, Work & Co

Creating an Effective Pop-Up Store

Melissa Gonzalez, Founder & CEO, The Lionesque Group

3:00pm — 4:20pm
Networking Break
3:10pm — 4:16pm
Hosted Retailers and Brands Program (Prescheduled Only — Exhibit Hall)
4:25pm — 4:45pm
Inside's Walmart's Quest to Become a More Sustainable Organization (General Session Room)

Kathleen McLaughlin, EVP & Chief Sustainability Officer, Walmart Inc & President of the Walmart Foundation, Walmart Inc

Jennifer DiPasquale, President & Co-Founder, Women in Retail Leadership Circle & Total Retail, Women in Retail Leadership Circle & Total Retail (Interviewer)

4:45pm — 5:15pm
How Startups Are Transforming Traditional Businesses (General Session Room)

Ruth Hartman, President, Lord & Taylor, Le Tote

Morgan Flatley, Chief Marketing Officer, McDonald’s USA

Rebecca Oman, Head of New Ventures, thredUP

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk (Interviewer)

5:10pm — 6:10pm
Exhibit Hall Networking Reception
6:00pm — 8:00pm
Shophop (Retailers & Brands Only)
8:00pm — 10:00pm
Shoptalk Evening Entertainment, sponsored by FedEx

Thursday September 17, 2020

Registration Open: 7:00am — 11:00am

7:30am — 9:00am
Breakfast, sponsored by Radius8
8:45am — 9:45am
Session 1

Track 1

Culture and Leadership

Diversity and Inclusion in Retail

View Description

Keris Clark, Head of North America Sales for P&G Skin, Procter & Gamble

Mindy Scheier, Founder & CEO, Gamut Talent Management & Runway of Dreams Foundation

Sonya Brown, General Partner, Norwest Venture Partners

Jordyn Holman, Retail Reporter, Bloomberg News (Interviewer)

Track 2

Evaluating Retail Technologies

The Technology-Enabled Store

View Description

Holly Simpson, Managing Director, YourStudio

Anshu Bhardwaj, VP Monetization & Chief of Staff to CTO, Walmart

Eileen Hanson, SVP & Director U.S. Marketing, Unibail-Rodamco-Westfield

Anne Mezzenga, Co-CEO, Omni Talk & Third Haus (Interviewer)

Track 3

The Future of the Industry

Private and Exclusive Brands

View Description

Nicole Collida, US Lead - Brand Effectiveness Sales, Nielsen

Aimee Ferreira Becker, SVP, Strategic Advisory, Daymon

Nancy Cota, VP Albertson’s Companies/Own Brands Innovation & Product Management, Albertsons

Patty Altman, SVP of Client Development, Checkout Measurement & Analytics, The NPD Group

Claudia Thieme, Director, Original Content, Shoptalk (Emcee)

Track 4

Evolving Customer Relationships

Cultivating Relationships With Health-Conscious Customers

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Dawn Dobras, CEO, Credo Beauty

Veronica Lee, Founder & CEO, Remrise

Karen Moon, Venture Partner, Elizabeth Street Ventures (Interviewer)

9:50am — 10:50am
Session 2

Track 1

Culture and Leadership

Driving Women's Leadership in Retail

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Letitia Webster, SVP of Ecommerce, Tractor Supply

Deepa Gandhi, Co-Founder & Chief Operating Officer, Dagne Dover

Lauren Argenti Rawlings, Founder & CEO, Precita Placements (Interviewer)

Track 2

Evaluating Retail Technologies

Retailers and Brands on the Future of AI

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Sarah Wilde, VP, Analytics, Overstock

Janie Yu, Partner, Fung Capital (Interviewer)

Track 3

The Future of the Industry

Building a More Sustainable Industry

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Veronica Chou, Founder & CEO, Everybody & Everyone

Marie-Agnes Daumas, Head of Shopper Marketing & Retail Strategy, TerraCycle

Erin Hiatt, Senior Director of Sustainability & Innovation, RILA (Interviewer)

Track 4

Evolving Customer Relationships

Next Generation Customer Relationships

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Megan Kohout, VP eCommerce & Customer Analytics, Kendra Scott

Alex Jarrell, Co-Founder, NomNomNow

Emily Collins, Principal Analyst, Forrester Research (Interviewer)

10:55am — 11:55am
Session 3

Track 1

Culture and Leadership

Organizing for Omnichannel

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Francine Gierak, Partner, Bain & Company

Track 2

Evaluating Retail Technologies

Evaluating Ecommerce and Omnichannel Technologies

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Ingrid Cordy, VP, Global E-Commerce & Customer Experience, e.l.f. Beauty

Kristin Smith, SVP, Digital, Hanna Andersson

Vanessa Larco, Partner, New Enterprise Associates (Interviewer)

Track 3

The Future of the Industry

A Summary of the Key Takeaways from Shoptalk

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Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk

Marie Driscoll, Managing Director, Luxury & Fashion, Coresight Research

Lockie Andrews, Chief Digital Officer, UNTUCKit

Track 4

Evolving Customer Relationships

Understanding Shoppers' Needs for More Personalized Products

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Tracey Griffin, Chief Operating Officer & Chief Financial Officer, Framebridge

Megan Torres, Head of Operations, Benchmade Modern

Maneet Ahuja, Senior Editor, Forbes (Interviewer)