Preliminary Agenda

The Shoptalk team is excited to announce that Shoptalk 2020 will feature an all-women speaker lineup. We believe this groundbreaking move is necessary to propel our industry forward and showcase the many incredibly talented women who are working to transform retail from all angles.

Beginning in 2021, Shoptalk will feature 50/50 male and female speakers every year. Read more HERE.

— Indicates Shoptalk Original Content

Sunday March 22, 2020

Registration Open: 11:00am — 7:00pm

2:00pm — 2:40pm
Session 1

Track 1

The New Retail Organization

Creating a Single View of the Customer Across the Organization

View Description

Maria Steingoltz, Managing Director & Partner, L.E.K. Consulting

Track 2

Innovations in Marketing

New Marketing Platforms and Partnerships

View Description

Annie Katrina Lee, Head of Commerce Marketing, Twitch

Eileen Rivera, Head of Production, Fandango

Julie Clark, Global Head of Automation Revenue & Podcast Monetization, Spotify

Track 3

The New Normal

Track Keynote: Executive Perspectives on Retail Evolution

View Description

Melissa Eamer, Chief Operating Officer, Glossier

Betty Liu, Chief Experience Officer, Intercontinental Exchange & Executive Vice Chairman, NYSE Group, Intercontinental Exchange, NYSE Group

Track 4

Emerging Technology Spotlight

Shoptalk Technology Overview + Innovations from Early-Stage Startups

View Description

Bernardine Wu, CEO, FitForCommerce

Camila Alvarez, Co-Founder & Chief Technology Officer, Impresee

Teresa Aprile, Co-Founder & CEO, Brandcrush

Liesl Chang, Co-Founder & CEO, Cricket Returns

Louisa Freeman, Head of Business Development, Returnity Innovations

Christina Hoffmann, Founder & CEO, Brandmind

Sophie Howe, Founder & CEO, Xesto

2:45pm — 3:25pm
Session 2

Track 1

The New Retail Organization

Track Keynote: Hiring and Training the Next Generation Workforce

View Description

Seemantini Godbole, EVP & Chief Information Officer, Lowe's

Hiring and Training Digital Talent

Laura Heller, Contributor, Forbes (Interviewer)

Track 2

Innovations in Marketing

The C-Suite on the Evolution of Marketing

View Description

Kate Minner, Chief Marketing Officer, Sperry

Sonya Gafsi Oblisk, Chief Marketing Officer, Whole Foods Market

Rachel Ferdinando, SVP & Chief Marketing Officer, Frito-Lay

Soche Picard, CEO North America, Arc Worldwide (Interviewer)

Track 3

The New Normal

Strategic Partnerships, Investments and Acquisitions

View Description

Claudia Thieme, Director, Original Content, Shoptalk

Tatiana Perim, Principal, A.T. Kearney

Track 4

Emerging Technology Spotlight

Innovations from Early-Stage Startups

Saira Ishfaq, Digital Experience Leader, Personify XP

Hagar Rips, Co-Founder & CEO, Ladingo

Melodie van der Baan, Co-Founder & CEO, SwapRetail

Amanda Watts, Founder, Sheau

Savanah White, Head of Partners Success, ShoppingGives

3:30pm — 4:10pm
Session 3

Track 1

The New Retail Organization

Making the Leap to Leadership: From Running a Team to Running an Organization

View Description

Sharon Price John, President & CEO, Build-A-Bear-Workshop

Amy Shecter, CEO, Glamsquad

Sarah Hofstetter, Board of Directors, Campbell Soup Company

Track 2

Innovations in Marketing

Experiential Marketing

View Description

Jill Renslow, SVP, Business Development & Marketing, Mall of America

Theresa Palermo, SVP, Marketing & Ecommerce, Signet Jewelers

Track 3

The New Normal

Investor Perspectives on Innovation in Retail

View Description

Jenny Baxter Moser, Managing Director, TSG Consumer Partners

Cathy Leonhardt, Managing Director & Co-Head of Retail, PJ SOLOMON

Sarah Kunst, Managing Director, Cleo Capital

Lauren Thomas, Retail Reporter, CNBC (Interviewer)

Track 4

Emerging Technology Spotlight

Innovations from Early-Stage Startups

4:10pm — 4:30pm
Networking Break
4:30pm — 4:45pm
Opening Remarks (General Session Room)

Simran Rekhi Aggarwal, Founder & President, Shoptalk

Caroline Farley, Chief Growth Officer, Shoptalk

4:45pm — 5:05pm
Keynote (General Session Room)

Kathryn McLay, President & CEO, Sam's Club

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk (Interviewer)

5:05pm — 5:25pm
Keynote: Diversity and Inclusion in Retail (General Session Room)

Shawn Outler, Chief Diversity Officer, Macy's, Inc.

Caroline Wanga, Chief Culture, Diversity & Inclusion Officer, VP Human Resources, Target

Sarah Alter, President & CEO, The Network of Executive Women (Interviewer)

5:25pm — 5:45pm
Keynote (General Session Room)
5:45pm — 7:00pm
Welcome Reception in the Shark Reef

Monday March 23, 2020

Exhibit Hall Open: 10:30am — 6:30pm
Registration Open: 7:00am — 6:30pm

7:00am — 9:00am
Breakfast
7:40am — 8:25am
Tabletalks with Breakfast
8:30am — 9:10am
Session 1

Track 1

The Transformation of Physical Retail

Case Studies: Transformative Store Experiences

View Description

Katia Beauchamp, Co-Founder & CEO, Birchbox

Nikki Kaufman, Co-Founder & Chief People Officer, CAMP

Shaye Anderson, Head of Program Management, Customer Experience, Nordstrom

Track 2

Global Experiences and Innovations

Global Sustainability Framework

View Description

Deborah Weinswig, Founder & CEO, Coresight Research

Track 3

Brand-Retailer Relationships

Successful Marketplace Strategies

View Description

Michelle Grant, Head of Retailing, Euromonitor International

Michelle Frank, Director, Global Ecommerce, HARMAN International

Marni Levine, VP, Seller Operations & Engagement, eBay

Track 4

Emerging Technology Spotlight: Customer Experience

AI in Marketing

View Description

Amber Atherton, Founder & CEO, Zyper

Victoria Peppiatt, Co-Founder & Chief Operating Officer, Phrasee

Cooper Harris, Co-Founder & CEO, Klickly

Ejieme Eromosele, VP, Customer Success, Snaps

Shilpi Sharma, Co-Founder & CEO, Kvantum

Track 5

Fulfillment and Delivery

Evaluating Last-Mile Delivery Models and Providers

View Description

Zia Daniell Wigder, Global Chief Content Officer, Shoptalk

Leslie Lanne, Managing Director, JLL

Track 6

Classroom Sessions

The Changing Operations and Success Metrics of Physical Stores

Tiffany Burns, Partner, McKinsey

Aligning the Organization to Measure the Right Digital KPIs and Outcomes

9:15am — 9:55am
Session 2

Track 1

The Transformation of Physical Retail

Deconstructing Experiential Retail

View Description

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk

Suzanne Jones, VP, The Hershey Experience, The Hershey Company

Track 2

Global Experiences and Innovations

Retail Disruption in Latin America

View Description

Karen Bruck, VP Marketplace, Hispanic South America, Mercado Libre

Catalina Bravo, Head of Corporate Digital Business Development, Sodimac

Michelle Lima, Co-Founder & Head of Design, Blue Bird Shoes

Lily Varon, Research Analyst, Forrester Research (Interviewer)

Track 3

Brand-Retailer Relationships

Innovations in Sourcing and Merchandising

View Description

Stefanie Kruse Curley, VP, Digital Commerce, Walgreens

Emma Grede, Co-Founder & CEO, GOOD AMERICAN

Shanna Tellerman, Founder & CEO, Modsy

Track 4

Emerging Technology Spotlight: Customer Experience

Personalization

View Description

Purva Gupta, Co-Founder & CEO, Lily AI

Nicole Amsler, VP, Marketing, Formation

Laura Siegel, Head of Business Development, North America, Preciate

Brooke Burdge, VP of Marketing, Attentive

Track 5

Fulfillment and Delivery

Next Generation Fulfillment

View Description

Sarah Mastrorocco, VP & GM, Instacart Pickup, Instacart

Ngoc Phan, VP, Supply Chain Engineering & Systems, Nordstrom

Track 6

Classroom Sessions

Measuring Marketing Effectiveness

Jess Jacobs, Head of Acquisition & Paid Retention Marketing, Wayfair

Product Content Best Practices: The Retailer Perspective

Denise Hardman, Director, UX Design, Dick's Sporting Goods

Erika Green, Director, Product Management, Dick's Sporting Goods

10:00am — 10:40am
Session 3

Track 1

The Transformation of Physical Retail

Shifting Retail Formats and Footprints

View Description

Joanne Heyob, SVP, Operations Strategy & Design, WD Partners

Dana Telsey, CEO & Chief Research Officer, Telsey Advisory Group

Track 2

Global Experiences and Innovations

Cutting-Edge Retail Technologies: Highlighting the Hubs of Global Innovation

View Description

Yael Alroy, Principal, Viola Ventures

Marita Abraham, Chief Marketing Officer, Zilingo

Zia Daniell Wigder, Global Chief Content Officer, Shoptalk (Emcee)

Track 3

Brand-Retailer Relationships

Rapid Fire: Evolving Brand-Retailer Partnerships

View Description

Judy Person, EVP & Group President, Randa Accessories

Ami Galani, VP, Business Development, Dick's Sporting Goods

Kate Delhagen, Founder, Kindling Ventures (Interviewer)

Track 4

Emerging Technology Spotlight: Customer Experience

Search and Discovery

View Description

Liat Zakay, Founder & CEO, Donde Search

Cheryl Guzman Ng, Global Head of Marketing, ViSenze

Nicole Silver, VP, Marketing, Button

Sarah Assous, Chief Marketing Officer, Zoovu

Marci Weisler, Chief Commercial Officer, Vengo

Track 5

Fulfillment and Delivery

Track Keynote: Innovations in Pickup and Delivery

View Description

Kelly Caruso, CEO, Shipt

Track 6

Classroom Sessions

Incorporating Customer Feedback and Data

Natalie Mackey, Co-Founder & CEO of GLOW CONCEPT, Winky Lux

Integrating and Analyzing Omnichannel Data Sources

Lockie Andrews, Chief Digital Officer, UNTUCKit

10:30am — 11:15am
Exhibit Hall Networking Break
11:20am — 11:45am
Keynote: Retail Zeitgeist 2020: Trends Transforming the Industry (General Session Room)

Zia Daniell Wigder, Global Chief Content Officer, Shoptalk

11:45am — 12:10pm
Keynote (General Session Room)

Mary Dillon, CEO, Ulta Beauty

12:10pm — 12:30pm
Keynote (General Session Room)

Stephenie Landry, VP, Grocery Delivery, Amazon

Cathy Halligan, Board Member, Ulta Beauty (Interviewer)

12:30pm — 2:10pm
Lunch
12:30pm — 2:10pm
Hosted Lunch
1:05pm — 2:11pm
Hosted Retailers and Brands Program (Prescheduled Only — Exhibit Hall)
2:20pm — 3:00pm
Session 4

Track 1

Social Marketing and Commerce

Case Studies: Using Influencers Effectively

View Description

Michelle Cordeiro Grant, Founder & CEO, LIVELY

Vanessa Rowed, Head of Marketing, BWS

Karin Tracy, Head of Industry, Retail/Fashion/Luxury, Facebook

Track 2

Global Experiences and Innovations

Operating a Global Digital Business

View Description

JuE Wong, CEO, Olaplex

Kelly Kowal, EVP, Farfetch Platform Solutions, Farfetch

Track 3

The Future of Brands

Catering to Gen Z

View Description

Cathey Curtis, Global General Manager, Women's, RVCA

Tracy Sun, Co-Founder, SVP of New Markets, Poshmark

Shelley Haus, Chief Marketing Officer, Ulta Beauty

Erinn Murphy, Managing Director & Sr. Research Analyst, Consumer, Piper Jaffray (Interviewer)

Track 4

Emerging Technology Spotlight: Customer Experience

Customer Relationships and Loyalty

View Description

Yi Zhang, Co-Founder & Chief Technology Officer, Rul.ai

Lauren Snyder, VP of Customer Success, AnyRoad

Lynn Girotto, Chief Marketing Officer, Amperity

Judy Chan, Head of Marketing, Bluedot

Ashley Goode, VP Brand Solutions, Bumped

Nadia Masri, Founder & CEO, Perksy

Caitlin Roberson, VP Marketing, Happy Returns

Track 5

Operations

Rapid Fire Review: Evaluating Operations Technologies

View Description

Deborah Weinswig, Founder & CEO, Coresight Research

Deena Shakir, Partner, Lux Capital

Halley Morrissey, VP, Business Development, XRC Labs (Interviewer)

Track 6

Classroom Sessions

Optimizing Your Media Mix

Suzanne Hader, Chief Marketing Officer, John Hardy

Preparing for Voice Assistants: Strategy, Planning and Execution

Elissa Dailey, Director, Strategy, RAIN

3:05pm — 3:45pm
Session 5

Track 1

Social Marketing and Commerce

The Future of Social Commerce

View Description

Brady Stewart, SVP, America’s Digital, Levi Strauss & Co.

Kory Marchisotto, Chief Marketing Officer, e.l.f. Beauty

Jennifer Goldfarb, Co-Founder & Executive Chairwoman of the Board, ipsy

Track 2

Global Experiences and Innovations

China: Innovative Retail Experiences

View Description

Liyan Chen, International Corporate Affairs, Alibaba

Track 3

The Future of Brands

Cultivating Brand Loyalty

View Description

Julie Roy, VP, CRM, Digital, & Marketing Analytics, DSW

Nicole Williams, VP of Brand Marketing, Mack Weldon

Merel Petri, VP of Communications, Iris Nova (DIRTY LEMON, The Drug Store)

Track 4

Emerging Technology Spotlight: Customer Experience

In-Store Experience

View Description

Allison Lee, Co-Founder & CEO, Hemster

Lihi Pinto Fryman, Co-Founder & Chief Revenue Officer, Syte

Olga Kotsur, Founder & CEO, Mercaux

Dara Riordan, Chief Revenue Officer & EVP of Sales, FaceFirst

Katerina Axelsson, Founder & CEO, Tastry

Track 5

Operations

Revolutionizing the Supply Chain with Technology

View Description

Track 6

Classroom Sessions

Harnessing Customer Data while Respecting Privacy Rights

Fatemeh Khatibloo, VP, Principal Analyst, Forrester Research

Planning and Evaluating an Experiential Marketing Campaign

3:55pm — 4:15pm
Keynote (General Session Room)

Katrina Lake, CEO, Stitch Fix

4:15pm — 4:35pm
Keynote (General Session Room)

Marie Gulin-Merle, Global VP, Ads Marketing, Google

Zia Daniell Wigder, Global Chief Content Officer, Shoptalk (Interviewer)

4:45pm — 5:51pm
Hosted Retailers and Brands Program (Prescheduled Only—Exhibit Hall)
5:00pm — 6:30pm
Exhibit Hall Networking Reception
7:30pm — 9:30pm
Retailers & Brands Networking Dinners (Prescheduled Only)

Tuesday March 24, 2020

Exhibit Hall Open: 9:00am — 6:30pm
Registration Open: 7:00am — 6:00pm

7:00am — 9:00am
Breakfast
7:40am — 8:25am
Tabletalks with Breakfast
8:30am — 9:10am
Session 1

Track 1

New Retail Experiences

Working with Startups to Transform the Business

View Description

Aileen Lee, Founder & Managing Partner, Cowboy Ventures (Interviewer)

Track 2

Using Data Effectively

Customer Data and Brand-Building

View Description

Jennie Weber, VP Customer & Employee Experience, Best Buy

Liza Lefkowski, VP, Global Brand, Creative & Curated Merchandising, Wayfair

Sapna Palep, MD, Co-CEO, Journelle

Track 3

The Future of Brands

Track Keynote: The Growing Role of Purpose in Business

TBA

The Growing Role of Purpose in Business

View Description

Meika Hollender, Head of Communications, Grove Collaborative, Co-Founder & President, Sustain Natural, Grove Collaborative, Sustain Natural

Nicole Quinn, Partner, Lightspeed Venture Partners

Track 4

Emerging Technology Spotlight: Operations

In-Store Operations

View Description

Pinar Kaprali, Co-Founder & Head of Product Management, Pensa Systems

Ying Zheng, Co-Founder & Chief Technology Officer, AiFi

Jane Cannon, Chief Product Officer, NewStore

Claire Chen, Co-Founder & Chief Operating Officer, Clobotics

Tanvi Bhardwaj, Co-Founder & Chief Technology Officer, MishiPay

Track 5

Research and Market Insights

Market Research

View Description

Laura Kennedy, Lead Analyst, Consumer & Retail, CB Insights

Mary Brett Whitfield, SVP of Shopper Insights, Kantar

Track 6

Classroom Sessions

Succeeding at Cross-Border Ecommerce

Lily Varon, Research Analyst, Forrester Research

A Wall Street Primer on Retail: Understanding IPOs and How Stock Analysts Value Retail Stocks

Danielle Walsh, Director, Technology, Media & Telecoms Investment Banking, HSBC

9:15am — 9:55am
Session 2

Track 1

New Retail Experiences

Blending Physical and Digital Retail

View Description

Joon Silverstein, SVP Global Digital & Customer Experience, Coach

Lisa Greenwald, Chief Merchandising Officer, J.Crew

Chris Rupp, EVP & Chief Customer & Digital Officer, Albertsons

Track 2

Using Data Effectively

Data Usage and Control: Personalization, Privacy and More

View Description

Neha Khanna, Global Head of Display Audience Ads, Identity & Privacy, Google

Florence Mottay, SVP Information Security & Global CISO, Ahold Delhaize

Rebecca Skrak, Head of Business Operations, eBay

Sheila Colclasure, SVP, Chief Digital Responsibility & Public Policy Officer, Kinesso (IPG) (Interviewer)

Track 3

The Future of Brands

Track Keynote: The Future of Traditional Brands

View Description

Natasha Fishman, EVP, Marketing, Authentic Brands Group

Track 4

Emerging Technology Spotlight: Operations

Warehouses and Fulfillment

View Description

Laura Scott, Chief Operating Officer, Takeoff Technologies

Lisa Donnelly, VP Marketing, Soft Robotics

Megan Evert, SVP of Operations, FLEXE

Kristen Moore, Chief Marketing Officer, inVia Robotics

Cami Zimmer, Chief Business Officer & EVP Marketing, Glympse

Vanessa Larco, Partner, New Enterprise Associates

Namrata "Nam" Hingorani, Head of Sales, Ohi

Track 5

Research and Market Insights

Market Research

View Description

Karyn Schoenbart, CEO, The NPD Group

Liz Buchanan, VP, US Retail Effectiveness, Nielsen

Track 6

Classroom Sessions

Running a Vendor Selection Process

Bernardine Wu, CEO, FitForCommerce

Creating and Implementing a Sustainability Plan

Nina Shariati, Sustainability Strategist & Advisor, Transparent I

10:00am — 10:40am
Session 3

Track 1

New Retail Experiences

Track Keynote: Groundbreaking Retail Experiences

View Description

Mary Beth Laughton, CEO, Athleta

Track 2

Using Data Effectively

Using Data to Optimize Operations

View Description

Cheryl Kaplan, President, M.Gemi

Leslie Voorhees Means, Co-Founder & CEO, Anomalie

Track 3

The Future of Brands

Track Keynote: Building a Brand from Scratch

View Description

Amy Errett, Founder & CEO, Madison Reed

Shan-Lyn Ma, Co-Founder & CEO, Zola

Track 4

Emerging Technology Spotlight: Operations

Transportation and Delivery

View Description

Lidia Yan, Co-Founder & CEO, NEXT Trucking

Daphne Carmeli, Founder & CEO, Deliv

Chelsie Lee, CEO, Shipsi

Track 5

Research and Market Insights

Market Research: Tariffs, Trade and the Changing Economy

View Description

Susan Barratt, CEO, IGD

Track 6

Classroom Sessions

Evaluating Marketing Priorities for Growth

Veronika Sonsev, Co-Founder, CommerceNext

Tactics for Leveraging Emerging Social Media Platforms Effectively

Lindsey Greenblatt, Group Director, Social & Content, The Integer Group

10:40am — 11:05am
Exhibit Hall Networking Break
11:05am — 11:25am
Keynote: Authenticity and Brand Connections (General Session Room)

Aly Raisman, #AerieREAL Role Model & Gold Medal Gymnast, Aerie

Stacey McCormick, SVP of Marketing, Aerie (Interviewer)

11:25am — 11:45am
Keynote (General Session Room)

Stephanie Buscemi, Chief Marketing Officer, Salesforce

11:45am — 1:30pm
Lunch
11:45am — 12:20pm
Hosted Lunch
12:25pm — 1:31pm
Hosted Retailers and Brands Program (Prescheduled Only — Exhibit Hall)
1:35pm — 2:15pm
Session 4

Track 1

Emerging Digital Experiences

Engaging Consumers through Next Generation Mobile Experiences

View Description

Helen Vaid, Global Chief Customer Officer, Pizza Hut

Sarah Rasmusen, Chief Customer Officer, Lands' End

Eva Press, North America Group Lead - CPG, Healthcare & Retail, Facebook

Track 2

The Sophisticated Retailer: Data and Beyond

Retailer Sophistication: Index and Case Studies

View Description

Claudia Thieme, Director, Original Content, Shoptalk

Track 3

Personalization

Case Studies in Personalized Marketing

View Description

Tracy DiNunzio, Founder & CEO, Tradesy

Daria Burke, Chief Marketing Officer, JustFab

Track 4

Emerging Technology Spotlight: Operations

Product and Merchandising

View Description

Suuchi Ramesh, Founder & CEO, Suuchi

Melissa Drayer, VP Client Success, Backbone PLM

Alden Miles, VP of Product Management, Yerdle

Ashwini Asokan, Founder & CEO, Vue.ai (A Mad Street Den Brand)

Lauren Cooks Levitan, Chief Financial Officer, Faire

Fabienne Le Tadic, GM, Europe, EVRYTHNG

Blanca Lanaspa, VP Product, Nextail

Track 5

New Market Opportunities

New Business Models Go Mainstream

View Description

Susan Viscon, SVP, Merchandising, REI

Parinda Muley, VP Innovation & Business Development, Macy's

Catherine Lewenberg, VP, Digital & Omnichannel Business, CVS Health

Track 6

Classroom Sessions

Evaluating Candidates and Hiring Successfully

Kristen Lampkin, Senior Talent Partner, JD Finish Line

Becoming an Effective Leader

Mara Devitt, Senior Partner, McMillanDoolittle

2:20pm — 3:00pm
Session 5

Track 1

Emerging Digital Experiences

Case Studies: New Approaches to Search and Discovery

View Description

Leslie Leifer, VP, Enterprise Strategy & Business Development, 1800Flowers.com

Amy Vener, Vertical Strategy Lead, Retail, Pinterest

Nicky Rettke, Product Director, YouTube Ads, Google

Track 2

The Sophisticated Retailer: Data and Beyond

Becoming a Data-Driven Organization

View Description

Tami Mohney, EVP, Marketing, eCommerce & Distribution, Modell's Sporting Goods

Sarah Engel, VP, Marketing & Creative Communications, Lilly Pulitzer

Jill Krimmel, GM North America, Stubhub

Cherry Miao, Partner, Accel (Interviewer)

Track 3

Personalization

Delighting Customers through Personal Interactions

View Description

Katie Echevarria Rosen Kitchens, Co-Founder & Editor in Chief, FabFitFun

Ana Grace, VP of Product Management & Customer Experience, Macy's

Prama Bhatt, Chief Digital Officer, Ulta Beauty

Track 4

Emerging Technology Spotlight: Operations

Hiring, Training and Managing Employees

View Description

Stacey Ferreira, Co-Founder & CEO, Forge

Smitha Mortis, General Counsel, Branch

Track 5

New Market Opportunities

Driving Innovation: Labs, Incubators, R&D and More

View Description

Cheryl Friedman, VP Innovation, Lowe's

Alex Nelson, Managing Director, Beer Hawk, AB InBev / ZX Ventures

Track 6

Classroom Sessions

Piloting Innovative Technologies in Stores: Tactical Tools for Increasing ROI

Creating an Effective Pop-Up Store

Melissa Gonzalez, Founder & CEO, The Lionesque Group

3:00pm — 4:15pm
Exhibit Hall Networking Break
3:10pm — 4:16pm
Hosted Retailers and Brands Program (Prescheduled Only — Exhibit Hall)
4:20pm — 4:40pm
Keynote (General Session Room)

Brie Carere, EVP, Chief Marketing & Communications Officer, FedEx

4:40pm — 5:00pm
Keynote (General Session Room)
5:00pm — 5:30pm
Keynote: How Startups Are Transforming Traditional Businesses (General Session Room)

Morgan Flatley, Chief Marketing Officer, McDonald’s USA

Ruth Hartman, President, Lord & Taylor, Le Tote

Rebecca Oman, Head of New Ventures, thredUP

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk (Interviewer)

5:30pm — 6:30pm
Exhibit Hall Networking Reception
6:00pm — 8:00pm
Shophop (Retailers & Brands Only)
8:00pm — 10:00pm
Shoptalk Evening Entertainment, sponsored by FedEx

Wednesday March 25, 2020

Registration Open: 7:00am — 11:00am

7:30am — 9:00am
Breakfast
7:30am — 8:30am
Tabletalks with Breakfast
8:45am — 9:45am
Session 1

Track 1

Culture and Leadership

Diversity and Inclusion in Retail

View Description

Sonya Brown, General Partner, Norwest Venture Partners

Keris Clark, Head of North America Sales for P&G Skin, Procter & Gamble

Jordyn Holman, Retail Reporter, Bloomberg News (Interviewer)

Track 2

Evaluating Retail Technologies

The Technology-Enabled Store

View Description

Eileen Hanson, SVP & Director U.S. Marketing, Unibail-Rodamco-Westfield

Holly Simpson, Managing Director, YourStudio

Anshu Bhardwaj, VP Monetization & Chief of Staff to CTO, Walmart

Anne Mezzenga, Co-CEO, Omni Talk & Third Haus (Interviewer)

Track 3

The Future of the Industry

Private and Exclusive Brands

View Description

Aimee Ferreira Becker, SVP, Strategic Advisory, Daymon

Nicole Collida, US Lead - Brand Effectiveness Sales, Nielsen

Lauren Keeton, Head of Partnerships & Business Development, Tuft & Needle

Patty Altman, SVP of Client Development, Checkout Measurement & Analytics, The NPD Group

Track 4

Evolving Customer Relationships

Engaging B2B Customers: Marketing, Sales and Customer Care

View Description
9:50am — 10:50am
Session 2

Track 1

Culture and Leadership

Driving Women's Leadership in Retail

View Description

Deepa Gandhi, Co-Founder & Chief Operating Officer, Dagne Dover

Anu Duggal, Founding Partner, Female Founders Fund

Letitia Webster, SVP of Ecommerce, Tractor Supply

Track 2

Evaluating Retail Technologies

Retailers and Brands on the Future of AI

View Description

Dr. Kamelia Aryafar, EVP & Chief Algorithms Officer, Overstock

Barkha Saxena, Chief Data Officer, Poshmark

Anna Farberov, GM PepsiCo Labs, Global Venture & Innovation, PepsiCo

Janie Yu, Partner, Fung Capital (Interviewer)

Track 3

The Future of the Industry

Building a More Sustainable Industry

View Description

Lauri Kien Kotcher, CEO, hello

Veronica Chou, Founder & CEO, Everybody & Everyone

Gigi Ganatra Duff, VP, Corporate Affairs & PR, Nordstrom

Erin Hiatt, Senior Director of Sustainability & Innovation, RILA (Interviewer)

Track 4

Evolving Customer Relationships

Next Generation Customer Relationships

View Description

Fanny Damiette, VP, Brand & Marketing, NSTO (Need Supply Co., Totokaelo)

Lea Masatsugu, Global Head of Omnichannel Growth, ZX Ventures, AB InBev / ZX Ventures

Megan Kohout, VP eCommerce & Customer Analytics, Kendra Scott

Emily Collins, Principal Analyst, Forrester Research (Interviewer)

10:55am — 11:55am
Session 3

Track 1

Culture and Leadership

Organizing for Omnichannel

View Description

Francine Gierak, Partner, Bain & Company

Track 2

Evaluating Retail Technologies

Evaluating Ecommerce and Omnichannel Technologies

View Description

Ann Nelson, Head of Commerce Technology, Maui Jim

Heather Bergstein, Head of Ecommerce, USA, Remy Cointreau

Vanessa Larco, Partner, New Enterprise Associates (Interviewer)

Track 3

The Future of the Industry

A Summary of the Key Takeaways from Shoptalk

View Description

Krystina Gustafson, VP, Co-Head of Speakers & Agenda, Shoptalk

Marie Driscoll, Managing Director, Luxury & Fashion, Coresight Research

Lockie Andrews, Chief Digital Officer, UNTUCKit

Track 4

Evolving Customer Relationships

Understanding Shoppers' Needs for More Personalized Products

View Description

Megan Torres, Head of Operations, Benchmade Modern

Jill Abbott, Head of Consumer & Athlete Engagement, Gatorade

Tracey Griffin, Chief Operating Officer & Chief Financial Officer, Framebridge

Karen Moon, Venture Partner, Elizabeth Street Ventures (Interviewer)