Agenda

“The Industry’s Best Agenda!”

To see the event schedule, including registration and exhibit hall hours, click here.

Click here to learn more about how our 2019 agenda will address the critical challenges and greatest opportunities in retail with new Core Curriculum Courses.

— Indicates a Core Curriculum Course

Sunday — March 3, 2019

10:00am - 7:00pm
Registration & Badge Pickup
Session 1:1:45pm - 2:25pm

Track 1:

Next Generation Retail Experiences: The Transformation of Physical Retail

Track Room 1

Core Curriculum Courses

Innovations in Store Design

View Description

Matt Judge, Chief Communications Officer/Executive Principal, Eight Inc.

Ryan Babenzien, Founder & CEO, Greats

Track 2:

The New Retail Organization: Culture and Leadership

Track Room 2

Core Curriculum Courses

The Digital Transformation of Traditional Retail Organizations

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Suzanne Hader, Chief Marketing Officer, John Hardy

Barry Litwin, CEO, Adorama

Track 3:

Marketing and Today's New Consumer: Research and Insights

Track Room 3

Core Curriculum Courses

New Insights on Retail Evolution from Research Organizations

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Track 4:

Startup Pitch

Track Room 4

Startup Pitch

Session 2:2:30pm - 3:10pm

Track 1

Technologies Enabling New Physical Experiences

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Nata Dvir, EVP/General Business Manager Beauty, Macy's

Mark Berinato, VP, Experience Design, Panera Bread

Track 2

Core Curriculum Courses

Hiring and Training Digital Talent

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Bryon Colby, SVP, Digital Commerce, Cornerstone Brands

Track 3

Core Curriculum Courses

New Insights on Retail Evolution from Consulting Firms and Equity Analysts

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Track 4

Startup Pitch

Session 3:3:15pm - 3:55pm

Track 1

Core Curriculum Courses

Track Keynote: Changing Retail Formats and Footprints

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Andrea Dorigo, SVP/GM Global Retail, Estee Lauder

Paula Price, Chief Financial Officer, Macy's

Track 2

Core Curriculum Courses

Driving Innovation at Large Brands and Retailers

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Martin Wild, Chief Innovation Officer, MediaMarktSaturn Retail Group

Brendan Cahill, VP, PRH Labs, Penguin Random House

Celeste Burgoyne, EVP, Americas, lululemon

Tricia Patrick, Managing Director, Advent International (Interviewer)

Track 3

Core Curriculum Courses

New Insights on Retail Evolution from Top Universities

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Barbara Kahn, Patty & Jay H. Baker Professor of Marketing, The Wharton School

Donna L. Hoffman, Louis Rosenfeld Distinguished Professor of Marketing & Co-Director, Center for the Connected Consumer, George Washington University School of Business

Track 4

Startup Pitch

4:00pm - 4:30pm
Break
4:35pm - 4:50pmGeneral Session Room
Opening Remarks
4:50pm - 5:10pmGeneral Session Room
Keynote 1
5:10pm - 5:30pmGeneral Session Room
Keynote 2
5:30pm - 5:50pmGeneral Session Room
Keynote 3
5:50pm - 6:10pmGeneral Session Room
Keynote 4
6:10pm - 7:30pm
Shoptalk Welcome Reception (Exhibit Hall)

Monday — March 4, 2019

7:00am - 6:00pm
Registration & Badge Pickup
7:00am - 8:30am
Breakfast
8:30am - 7:00pm
Exhibit Hall Hours
Session 1:8:30am - 9:10am

Track 1:

Next Generation Retail Experiences: Global

Track Room 1

Core Curriculum Courses

Retail and Ecommerce Innovation and Opportunities in Latin America

View Description

Tomás Gazmuri, Chief Digital Officer, S.A.C.I. Falabella

Juan Carlos Garcia, Global eCommerce Director, Grupo Elektra

Track 2:

The New Retail Organization: The Retail Industry in the New Normal

Track Room 2

Core Curriculum Courses

Track Keynote: Retail Perspectives on Industry Evolution

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Roger Rawlins, CEO, DSW

Bill Taubman, Chief Operating Officer, Taubman Centers, Inc.

Gilbert W. Harrison, Chairman Harrison Group, Inc & Founder & Chairman Emeritus, Financo, Harrison Group, Inc. (Interviewer)

Track 3:

Marketing and Today's New Consumer: Marketing through New Platforms and Partnerships

Track Room 3

New Content Marketing Platforms

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Raissa Gerona, Chief Brand Officer, REVOLVE

Erik Huberman, Founder & CEO, Hawke Media (Interviewer)

Track 4:

The Future of Brands: Building Brands

Track Room 4

Core Curriculum Courses

Track Keynote: Creating Brands for Today's Consumer

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Daniella Vitale, CEO, Barneys

Marc Rosen, Executive Vice President and President of Direct-to-Consumer, Levi's

Track 5:

Technologies Transforming Retail: Artificial Intelligence

Track Room 5

Marketing and Personalization

Liad Agmon, Founder & CEO, Dynamic Yield

Tomer Tagrin, Co-Founder & CEO, Yotpo

Session 2:9:15am - 9:55am

Track 1

Core Curriculum Courses

Retail and Ecommerce Innovation in Europe

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Wijnand Jongen, CEO, Thuiswinkel (Interviewer)

Track 2

Core Curriculum Courses

Track Keynote: Brand Perspectives on Retail Evolution

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Sid Mathur, Chief Strategy and Development Officer, Strategic Development, Mattel

Jamie Salter, CEO, Authentic Brands Group

Track 3

Using Influencers Effectively

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Kevin Lavelle, Founder & CEO, Mizzen+Main

Jennifer Goldfarb, Co-Founder & President, ipsy

Eric Liaw, General Partner, IVP (Moderator)

Track 4

Core Curriculum Courses

Evolving Private Brand Strategies

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Chris Phillips, GM, Stitch Fix Men, Kids & Exclusive Brands, Stitch Fix

Jan Wilmking, SVP Private Labels, Zalando SE, Zalando

Gil Phipps, VP Branding, Marketing, & Our Brands, The Kroger Co.

Track 5

Demand Forecasting and Inventory Managment

Session 3:10:00am - 10:40am

Track 1

Core Curriculum Courses

Track Keynote: Operating a Global Digital Business

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Christoph Barchewitz, Co-CEO, Global Fashion Group

Ryan Ostrom, Global Chief Digital Officer, KFC

Track 2

Private Equity Perspectives on Retail Evolution

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Track 3

New Approaches to Sourcing and Merchandising

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Shawn Outler, EVP Licensed Businesses, Food Services and Multicultural Initiatives, Macy's

Track 4

Core Curriculum Courses

Customer Data and Brand-Building

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Eric Caballero, VP/GM, Marketing & Operations, The Walt Disney Company

Edward Park, SVP of North America, GUESS? Inc.

Tami Mohney, SVP, Marketing and eCommerce, Modell's Sporting Goods

Brendan Witcher, VP & Principal Analyst, Forrester Research (Interviewer)

Track 5

Computer Vision

Lihi Pinto Fryman, Co-Founder & Chief Marketing Officer, Syte.ai

Bradford Shellhammer, Global Head of Buyer Engagement & Growth, eBay

10:40am - 11:40am
Networking Break
10:50am - 11:55am
Hosted Retailers & Brands Program (Prescheduled Only)
11:00am - 1:30pm
Lunch
12:30pm - 12:35pm
Entertainment
12:35pm - 12:55pmGeneral Session Room
Keynote 1
12:55pm - 1:15pmGeneral Session Room
Keynote 2
1:15pm - 1:35pmGeneral Session Room
Keynote 3
1:40pm - 2:40pm
Techtalks
1:40pm - 2:40pm
Networking Break
Session 4:2:50pm - 3:30pm

Track 1:

Next Generation Retail Experiences: Global

Track Room 1

Core Curriculum Courses

Overview of Retail and Ecommerce in China

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Hans Tung, Managing Partner, GGV Capital

Track 2:

The New Retail Organization: The Ethical Business

Track Room 2

Catering to the Conscious Consumer

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James Reinhart, Founder & CEO, thredUP

John Tabis, Founder & CEO, The Bouqs Company

Dan Levitan, Co-Founder & Partner, Maveron (Interviewer)

Track 3:

Marketing and Today's New Consumer: New Tactics and Approaches

Track Room 3

Core Curriculum Courses

Experiential Marketing

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Jeff Miller, Global Head of Creative Strategy, Snap Inc.

Davis Smith, Founder & CEO, Cotopaxi

Shrenik Sadalgi, Head of Next Gen Experiences, Wayfair

Track 4:

The Future of Brands: Changing First- and Third-Party Relationships

Track Room 4

Core Curriculum Courses

Selling on Marketplaces

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John Evons, VP, Global Direct-to-Consumer, KEEN

Bob Kupbens, VP, Seller & Marketplace Operations, eBay

Jason Goldberg, SVP, Commerce, Publicis.Sapient (Interviewer)

Track 5:

Technologies Transforming Retail: B2B

Track Room 5

Sourcing and Product Discovery

Session 5:3:35pm - 4:15pm

Track 1

Core Curriculum Courses

Track Keynote: Next Generation Global Retail Experiences

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Patrick Bousquet-Chavanne, CEO, Emaar Malls

Track 2

Core Curriculum Courses

Privacy and Control of Consumer Data

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Sid Jatia, VP, Head of Global eCommerce, Under Armour

Sheila Colclasure, Global Chief Data Ethics Officer & Public Policy Executive, Acxiom

Track 3

Core Curriculum Courses

The C-Suite on the Evolution of Marketing

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Lisa Kauffman, Chief Marketing Officer, Perry Ellis International

Suzy Deering, CMO, North America, eBay

Track 4

Core Curriculum Courses

New Brand-Retailer Relationships

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JuE Wong, CEO, Moroccanoil

David J. Katz, Chief Marketing Officer, Randa Accessories

Billy May, CEO, Sur La Table

Track 5

Logistics and Supply Chain

4:30pm - 4:50pmGeneral Session Room
Keynote 4
4:50pm - 5:10pmGeneral Session Room
Keynote 5
5:10pm - 7:00pm
Networking Break & Reception
5:20pm - 6:25pm
Hosted Retailers & Brands Program (Prescheduled Only)
7:30pm - 9:30pm
Retailers & Brands Dinner

Tuesday — March 5, 2019

7:00am - 6:00pm
Registration & Badge Pickup
7:00am - 8:30am
Breakfast
8:30am - 6:30pm
Exhibit Hall Hours
Session 1:8:30am - 9:10am

Track 1:

Next Generation Retail Experiences: Ecommerce and Stores

Track Room 1

Core Curriculum Courses

VC Perspectives on Innovation in Retail

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Rebecca Kaden, Partner, Union Square Ventures

Ken Fenyo, Consumer Markets Lead, Fuel By McKinsey, McKinsey & Company (Moderator)

Track 2:

The New Retail Organization: Omnichannel

Track Room 2

Core Curriculum Courses

Startups Merging Digital and Physical Experiences

View Description

Amy Errett, Founder & CEO, Madison Reed

Amy Shecter, CEO, Glamsquad

Fokke de Jong, CEO, Suitsupply

Ian Friedman, Co-Head, Goldman Sachs Investment Partners (Interviewer)

Track 3:

Marketing and Today's New Consumer: Data-Driven Marketing

Track Room 3

Case Studies in Measuring Marketing Effectiveness

View Description

Stefanie Jay, VP & GM, Walmart Media Group, Walmart

Markus Pfruender, Global Director Data, CRM, Data-Driven Marketing, METRO AG

Jane Lu, CEO, Showpo

Track 4:

Logistics and Supply Chain: Optimizing Operations

Track Room 4

Building a Sustainable Business

View Description

Ethan Song, Co-Founder & CEO, Frank And Oak

Stuart Landesberg, Co-Founder & CEO, Grove Collaborative

Track 5:

Technologies Transforming Retail: Robotics and Automation

Track Room 5

Warehouses and Fulfillment

John Lert, Founder & CEO, Alert Innovation

Session 2:9:15am - 9:55am

Track 1

Core Curriculum Courses

Track Keynote: New Retail Experiences

View Description

Neela Montgomery, CEO, Crate and Barrel

Jocelyn Wong, Chief Marketing Officer, Lowe's

Track 2

Core Curriculum Courses

Working with Startups to Transform the Business

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Oisin Hanrahan, Founder & CEO, Handy

Guilherme Lebelson, Global VP of eCommerce, AB InBev / ZX Ventures

Steve Dennis, President, SageBerry Consulting/Forbes Contributor (Interviewer)

Track 3

Case Studies in Discovery Through New Search Platforms

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Amy Vener, Vertical Strategy Lead, Retail, Pinterest

Track 4

Core Curriculum Courses

Next Generation Supply Chains

View Description

Roman Kirsch, Founder & CEO, Lesara

Robert D'Loren, Chairman & CEO, Xcel Brands

Track 5

In-Store Automation

Session 3:10:00am - 10:40am

Track 1

Core Curriculum Courses

Track Keynote: Delighting Customers through Personal Interactions

View Description

Dave Kimbell, Chief Merchandising & Marketing Officer, Ulta Beauty

Mike Smith, Chief Operating Officer, Stitch Fix

Track 2

Core Curriculum Courses

Next Generation Omnichannel Businesses

View Description

Rafeh Masood, Chief Digital Officer, BJ's Wholesale

RJ Cilley, SVP and Chief Digital Officer, HBC

Blair Dunn, SVP/GM Old Navy Online, Old Navy

Lockie Andrews, Managing Director & CEO, Catalyst Consulting (Interviewer)

Track 3

Case Studies in the Next Generation of Personalized Marketing

View Description

Drew Green, CEO, INDOCHINO

Guido Campello, CEO – Creative Director, Cosabella

Track 4

Core Curriculum Courses

The Intelligent Store

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John Thrailkill, EVP of Technology & Business Development, The Container Store

Kevin McKenzie, EVP, Chief Digital Officer, Macerich

Track 5

Transportation and Delivery

10:40am - 11:40am
Networking Break
10:50am - 11:55am
Hosted Retailers & Brands Program (Prescheduled Only)
11:00am - 1:30pm
Lunch
12:30pm - 12:35pm
Entertainment
12:35pm - 12:55pmGeneral Session Room
Keynote 1
12:55pm - 1:15pmGeneral Session Room
Keynote 2
1:15pm - 1:35pmGeneral Session Room
Keynote 3
1:40pm - 2:40pm
Techtalks
1:40pm - 2:40pm
Networking Break
Session 4:2:50pm - 3:30pm

Track 1:

Next Generation Retail Experiences: Emerging Shopping Technologies

Track Room 1

Core Curriculum Courses

Conversational Commerce: Chatbots, Voice Assistants and More

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Track 2:

The New Retail Organization: Catering to the Customer

Track Room 2

Core Curriculum Courses

Engaging Customers through Next Generation Mobile Experiences

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Pouya Boland, Co-Founder & CEO, Chiquelle

Omer Iqbal, SVP, Global Architecture, Digital Center of Excellence, Shiseido

Jeff Richards, Managing Partner, GGV Capital (Interviewer)

Track 3:

Marketing and Today's New Consumer: Understanding Shoppers

Track Room 3

Beyond Social Listening: Collaborating with Customers

View Description

Ellie Off, VP, Innovation, e.l.f. Beauty

Sonya Brown, General Partner, Norwest Venture Partners (Interviewer)

Track 4:

Logistics and Supply Chain: Advances in the Last-Mile

Track Room 4

Core Curriculum Courses

The Future of Delivery

View Description

Charles Brewer, CEO, DHL eCommerce

Dave Ferguson, Co-Founder, Nuro.ai

Track 5:

Technologies Transforming Retail: In-Store

Track Room 5

Operations and Intelligence

Session 5:3:35pm - 4:15pm

Track 1

Core Curriculum Courses

New Checkout and Payment Experiences

View Description

Track 2

Core Curriculum Courses

Creating a Single View of the Customer

View Description

Charlie Cole, Chief Ecommerce Officer, Samsonite

Steve Miller, SVP, Marketing & eCommerce, JOANN Stores

Jim Hilt, EVP, Chief Customer Experience Officer, Express

Track 3

Reaching the Health- and Wellness-Conscious Consumer

View Description

Moiz Ali, Founder & CEO, Native

Eric Kinariwala, Founder & CEO, Capsule

Michele McNamara, VP, eCommerce, Chobani

Stacey Widlitz, President & Chief International Store Hunter, SW Retail Advisors (Moderator)

Track 4

Next Generation Fulfillment

View Description

Kevin Kuntz, SVP, Global Logistics Fulfillment, Gap Inc.

Chris Bell, Head of Supply Chain, Wayfair

Track 5

Customer Engagement

Healey Cypher, CEO, Zivelo

Beck Besecker, Founder & CEO, Marxent

Rodney Williams, Co-Founder & CEO, LISNR

4:30pm - 4:50pmGeneral Session Room
Keynote 4
4:50pm - 5:10pmGeneral Session Room
Keynote 5
5:10pm - 6:30pm
Networking Break & Reception
5:20pm - 6:25pm
Hosted Retailers & Brands Program (Prescheduled Only)
6:30pm - 8:00pm
Shoptalk ShopHop
7:30pm - 10:00pm
Poolside Reception & Dinner

Wednesday — March 6, 2019

7:00am - 11:00am
Registration & Badge Pickup
7:00am - 9:00am
Breakfast
9:00am - 9:15am
Closing Remarks
9:15am - 9:35amGeneral Session Room
Keynote 1
9:35am - 9:55amGeneral Session Room
Keynote 2
9:55am - 10:15amGeneral Session Room
Keynote 3
10:15am - 10:20am
Break
Session 1:10:20am - 11:20am

Track 1:

Workshop: New Market Opportunities

Track Room 1

Selling Globally: Cross-Border Ecommerce and Localized Sites

View Description

Harvey Bierman, VP Ecommerce Technology & Operations, Crocs

Jose Nino, VP of Global Digital Strategy, U.S. Polo Association Global Licensing

Kent Allen, Principal, The Research Trust (Interviewer)

Track 2:

Workshop: The Evolving Digital Organization

Track Room 2

Making the Leap to Leadership: How to Transition from Running a Team to Running an Organization

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Track 3:

Workshop: The Future of Retail Technology

Track Room 3

AR and VR in Retail

View Description

Tom Philipson, Co-Founder & Managing Director, YourStudio

Shanna Tellerman, Founder & CEO, Modsy

Track 4:

Workshop: New Customer Experiences

Track Room 4

Creating the Next Generation Store

View Description
Session 2:11:25am - 12:25pm

Track 1

Reaching Millennials and Gen Z

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Lisa Wu, Partner, Norwest Venture Partners (Moderator)

Track 2

Omnichannel and the Seamless Physical and Digital Organization

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Michelle Grant, Head of Retailing, Euromonitor International (Interviewer)

Track 3

Top AI Use Cases in Retail

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Track 4

Using Customer Data to Engage Shoppers: Marketing, Loyalty and More

View Description
12:30pm - 2:00pm
Lunch