Agenda
“Attending Shoptalk is Like Getting a College Degree in Retail and Ecommerce!”
To see the event schedule, including registration and exhibit hall hours, click here.
Shoptalk 2019: The New Normal Hits Full Stride
At the beginning of 2018, we published Shoptalk’s Framework for Retail. Our framework outlines how the retail industry has evolved from a Legacy Normal (2015 and earlier) through a period of Disruptive Change (2016-2017) and into a phase we refer to as the New Normal (2018 and beyond).
The New Normal is characterized by optimism about transformation and a renewed confidence in the future of retail. In this phase, disruptive innovation is no longer simply reactive or something that a minority of people advocate. Instead, it is embraced by the mainstream and is a top priority throughout the ranks of retailers and brands, increasingly touching all parts of the organization.
Culturally, this New Normal has ushered in a new era where innovation, not inertia or protection of the status quo, is reflected in companies’ daily operations. It is an extended period during which innovation is no longer an “if” or “why” but “who, what, when and how.” Retailers are now in a state of constant improvement as they look to ensure that everything from the supply chain to the online and in-store experience is optimized.
Shoptalk’s 2019 agenda is organized to reflect the key themes that represent this new era of retail and how brands and retailers are positioning themselves for the future. To ensure that we continue to lead the industry conversation, we’ve retired a number of topics and added others--about half of the session topics are new.
Click here to learn more about how our 2019 agenda will address the critical challenges and greatest opportunities in the New Normal.
Sunday — March 3, 2019
Track 1:
Next Generation Retail Experiences: The Transformation of Physical Retail
Track Room 1
Innovations in Store Design
Track 2:
The New Retail Organization: Culture and Leadership
Track Room 2
The Digital Transformation of Traditional Retail Organizations
Track 3:
Marketing and Today's New Consumer: Research and Insights
Track Room 3
New Insights on Retail Evolution from Research Organizations
Track 4:
Startup Pitch
Track Room 4
Startup Pitch
Track 5:
Grocerytalk: Research and Insights
Track Room 5
Research and Market Insights: Shifting Consumer Behavior
Track 1
Technologies Enabling New Store Experiences
Track 2
Hiring and Training Digital Talent
Track 3
New Insights on Retail Evolution from Consulting Firms and Industry Analysts
Track 4
Startup Pitch
Track 5
Research and Market Insights: Changing Market Dynamics
Track 1
Changing Retail Formats and Footprints
Track 2
Building Successful Innovation Teams
Track 3
New Insights on Retail Evolution from Top Universities
Track 4
Startup Pitch
Track 5
Track Keynote: The Future of Grocery
Monday — March 4, 2019
Track 1:
Next Generation Retail Experiences: Global
Track Room 1
Retail and Ecommerce Innovation and Opportunities in Europe
Track 2:
The New Retail Organization: The Retail Industry in the New Normal
Track Room 2
Track Keynote: Retailer Perspectives on the Industry Evolution
Track 3:
Marketing and Today's New Consumer: Reaching Shoppers through Social
Track Room 3
New Content Marketing Platforms
Track 4:
The Future of Brands: Building Brands
Track Room 4
Pioneering Brands Transforming Retail
Track 5:
Grocerytalk: Supply Chain and Operations
Track Room 5
Building a Sustainable and Transparent Supply Chain
Track 6:
Technologies Transforming Retail: Artificial Intelligence
Track Room 6
To be Announced
Track 1
Retail and Ecommerce Innovation and Opportunities in Latin America
Track 2
Track Keynote: Brand Perspectives on Retail Evolution
Track 3
Using Influencers Effectively
Track 4
Evolving Private Label Strategies
Track 5
New Approaches to Sourcing and Merchandising
Track 6
To be Announced
Track 1
Track Keynote: Operating a Global Digital Business
Track 2
Private Equity Perspectives on Retail Evolution
Track 3
Track Keynote: The Future of Marketing through Social Platforms
Track 4
Customer Data and Brand-Building
Track 5
Optimizing Store Operations
Track 6
To be Announced
Track 1:
Next Generation Retail Experiences: China
Track Room 1
Overview of Retail and Ecommerce in China
Track 2:
The New Retail Organization: The Ethical Business
Track Room 2
Catering to the Conscious Consumer
Track 3:
Marketing and Today's New Consumer: New Tactics and Approaches
Track Room 3
Experiential Marketing
Track 4:
The Future of Brands: Changing First- and Third-Party Relationships
Track Room 4
Selling on Marketplaces
Track 5:
Grocerytalk: Supply Chain and Operations
Track Room 5
Advances in Grocery Delivery and Pickup
Track 6:
Technologies Transforming Retail: B2B
Track Room 6
To be Announced
Track 1
China's Next Generation Retail Experiences
Track 2
Privacy and Control of Consumer Data
Track 3
The C-Suite on the Evolution of Marketing
Track 4
New Brand-Retailer Relationships
Track 5
Preparing for Ecommerce in Grocery
Track 6
To be Announced
Tuesday — March 5, 2019
Track 1:
Next Generation Retail Experiences: Ecommerce and Omnichannel
Track Room 1
Track Keynote: New Ecommerce Experiences
Track 2:
The New Retail Organization: Retail Partnerships
Track Room 2
VC Perspectives on Innovation in Retail
Track 3:
Marketing and Today's New Consumer: Data-Driven Marketing
Track Room 3
Measuring Marketing Effectiveness
Track 4:
Logistics and Supply Chain: Advances in the Last-Mile
Track Room 4
The Future of Delivery
Track 5:
Grocerytalk: Customer Experience and Marketing
Track Room 5
Advances in Shopper Marketing
Track 6:
Technologies Transforming Retail: Robotics
Track Room 6
To be Announced
Track 1
Track Keynote: New Retail Experiences
Track 2
Working with Startups to Transform the Business
Track 3
Marketing through New Search Platforms
Track 4
Innovations in Product Returns
Track 5
Using Data to Create Engaging Grocery Shopping Experiences
Track 6
To be Announced
Track 1
Engaging Customers through Next Generation Mobile Experiences
Track 2
The New Generation of Uncommon Retail Partnerships
Track 3
The Next Generation of Personalized Marketing
Track 4
Next Generation Warehouses and Logistics
Track 5
Building Next Generation Food and Beverage Brands
Track 6
To be Announced
Track 1:
Next Generation Retail Experiences: Conversational Commerce
Track Room 1
Commerce via Voice-Activated Assistants
Track 2:
The New Retail Organization: Catering to the Customer
Track Room 2
Delighting Customers through Personal Interactions
Track 3:
Marketing and Today's New Consumer: Understanding Shoppers
Track Room 3
Beyond Social Listening: Collaborating with Customers
Track 4:
Logistics and Supply Chain: Using Data for Operational Efficiency
Track Room 4
Advances in Inventory Planning
Track 5:
Grocerytalk: Customer Experience and Marketing
Track Room 5
Experiential Grocery Stores
Track 6:
Technologies Transforming Retail: Blockchain
Track Room 6
To be Announced
Track 1
Using Chatbots to Engage Shoppers and Drive Sales
Track 2
Creating a Single View of the Customer
Track 3
Reaching the Health- and Wellness-Conscious Consumer
Track 4
The Intelligent Store
Track 5
The New Omnichannel Experience in Grocery
Track 6
To be Announced
Wednesday — March 6, 2019
Track 1:
Workshop
Track Room 1
To be Announced
Track 2:
Workshop
Track Room 2
To be Announced
Track 3:
Workshop
Track Room 3
To be Announced
Track 4:
Workshop
Track Room 4
To be Announced
Track 1
To be Announced
Track 2
To be Announced
Track 3
To be Announced
Track 4
To be Announced
Track 1
To be Announced
Track 2
To be Announced
Track 3
To be Announced
Track 4
To be Announced