Preliminary Agenda

— Indicates Shoptalk Original Content

Sunday — March 27, 2022

Registration Open: 11:00am — 7:00pm

2:00pm — 2:40pm
Session 1
2:00pm — 2:40pm
Session 1

Track 1

Developing Tomorrow's Retail Leaders

Empowering Tomorrow's Women Leaders


Track 2

Innovative Growth Opportunities

Succeeding at Recommerce and Other Modern Business Models


Track 3

Global Shopping Experiences

Navigating the Fast-Changing European Retail Market


Track 4

'Shark Reef' Startup Pitch

Startup Pitch


2:45pm — 3:25pm
Session 2
2:45pm — 3:25pm
Session 2

Track 1

Developing Tomorrow's Retail Leaders

Hiring and Retaining Top Digital Talent


Track 2

Innovative Growth Opportunities

New Products and Services to Support Consumer Well-Being


Track 3

Global Shopping Experiences

China and the World's Most Innovative Retail Experiences


Track 4

'Shark Reef' Startup Pitch

Startup Pitch


3:30pm — 4:10pm
Session 3
3:30pm — 4:10pm
Session 3

Track 1

Developing Tomorrow's Retail Leaders

Retail CEOs in Conversation: Becoming a Great Leader


Track 2

Innovative Growth Opportunities

The Investor Perspective on Retail's Biggest Growth Opportunities


Track 3

Global Shopping Experiences

The Leading Edge of Retail Innovation in Latin America


Track 4

'Shark Reef' Startup Pitch

Startup Pitch


4:10pm — 4:45pm
Networking Break
4:45pm — 4:55pm
Opening Remarks (General Session Room)
4:55pm — 5:15pm
Mainstage Keynote (General Session Room)
5:15pm — 5:35pm
Mainstage Keynote (General Session Room)
5:35pm — 5:55pm
Mainstage Keynote (General Session Room)
6:00pm — 7:00pm
Welcome Reception in the Shark Reef

Monday — March 28, 2022

Registration Open: 7:00am — 6:30pm
Exhibit Hall Open: 10:30am — 6:30pm

7:30am — 9:00am
Breakfast
7:30am — 8:15am
Breakfast & Tabletalks (Prescheduled Only)
8:30am — 9:10am
Session 1
8:30am — 9:10am
Session 1

Track 1

Sophisticated Commerce Offerings

Track Keynote: Working Cross-Functionally to Create a Cohesive Shopping Experience


Track 2

Cultivating Customer Relationships

New Approaches to Personalization


Track 3

Payments and Checkout Innovations

Payments Innovations from Around the World


Track 4

Tech Startup Spotlight: Supply Chain

Sustainable Technology Solutions


Track 5

New Retail Insights and Research

Insights on the Changing Consumer


9:15am — 9:55am
Session 2
9:15am — 9:55am
Session 2

Track 1

Sophisticated Commerce Offerings

Leveraging Omnichannel Data Effectively


Track 2

Cultivating Customer Relationships

The Latest Customer Loyalty Strategies


Track 3

Payments and Checkout Innovations

Simplifying the Ecommerce Checkout Experience


Track 4

Tech Startup Spotlight: Supply Chain

Robotics and Other Fulfillment Technologies


Track 5

New Retail Insights and Research

Insights on the Major Economic Forces Shaping Retail


10:00am — 10:40am
Session 3
10:00am — 10:40am
Session 3

Track 1

Sophisticated Commerce Offerings

Product Discovery Experiences that Delight Shoppers


Track 2

Cultivating Customer Relationships

Building Better Customer Experiences Through Data-Driven Insights


Track 3

Payments and Checkout Innovations

Track Keynote: Emerging Payment Offerings that Build Shopper Loyalty


Track 4

Tech Startup Spotlight: Supply Chain

Click-and-Collect, Curbside and Delivery Technologies


Track 5

New Retail Insights and Research

Insights on the Future of Work


10:30am — 11:15am
Networking Break
11:20am — 11:40am
Mainstage Keynote (General Session Room)
11:40am — 12:00pm
Mainstage Keynote (General Session Room)
12:00pm — 12:20pm
Mainstage Keynote (General Session Room)
12:30pm — 2:10pm
Lunch
1:05pm — 2:11pm
Hosted Retailers & Brands Program (Prescheduled Only)
2:20pm — 3:00pm
Session 4
2:20pm — 3:00pm
Session 4

Track 1

Groundbreaking Digital Experiences

Seizing the Livestreaming and Shoppable Video Opportunity


Track 2

Advances in Merchandising

Advancing Diverse Products and Suppliers


Track 3

Sustainability

Sustainable Product and Packaging Innovations


Track 4

Tech Startup Spotlight: Operations

Payments and Checkout Solutions


Track 5

Workshops: Marketing

Leveraging Retail Media Networks Effectively


3:05pm — 3:45pm
Session 5
3:05pm — 3:45pm
Session 5

Track 1

Groundbreaking Digital Experiences

Rapid-Fire Analysis: Emerging Digital Technologies that Live Up to the Hype


Track 2

Advances in Merchandising

DTC Startups: Evolving Roles and Partnerships


Track 3

Sustainability

The Regenerative Retailer


Track 4

Tech Startup Spotlight: Operations

Technologies to Improve Store Operations


Track 5

Workshops: Marketing

Measuring Marketing Effectiveness


3:45pm — 4:15pm
Networking Break
4:15pm — 4:35pm
Mainstage Keynote (General Session Room)
4:35pm — 4:55pm
Mainstage Keynote (General Session Room)
5:00pm — 6:15pm
Exhibit Hall Reception
5:10pm — 6:16pm
Hosted Retailers & Brands Program (Prescheduled Only)
7:30pm — 9:30pm
Retailers & Brands Networking Dinners (Prescheduled Only)

Tuesday — March 29, 2022

Registration Open: 7:00am — 6:00pm
Exhibit Hall Open: 9:00am — 6:30pm

7:00am — 9:00am
Breakfast
7:30am — 8:15am
Breakfast & Tabletalks (Prescheduled Only)
8:30am — 9:10am
Session 1
8:30am — 9:10am
Session 1

Track 1

The C-Suite on Retail's Transformation

The C-Suite in Conversation: Retail's Rapid Transformation


Track 2

Catering to Today's Consumer

Meeting the Needs of Gen Z Shoppers


Track 3

The Sophisticated Supply Chain

Operating a Global Business in Complex Times


Track 4

Tech Startup Spotlight: Marketing and Merchandising

The Latest Marketing Technologies


Track 5

Workshops: Ecommerce Technologies and Capabilities

Benchmarking My Ecommerce Capabilities


9:15am — 9:55am
Session 2
9:15am — 9:55am
Session 2

Track 1

The C-Suite on Retail's Transformation

The C-Suite in Conversation: Building a Modern Brand


Track 2

Catering to Today's Consumer

Rapid-Fire Analysis: Understanding Changing Consumer Behaviors


Track 3

The Sophisticated Supply Chain

Tactics for Improving Supply Chain Resiliency


Track 4

Tech Startup Spotlight: Marketing and Merchandising

Product and Merchandising Technologies


Track 5

Workshops: Ecommerce Technologies and Capabilities

Succeeding with Ecommerce Technology Partners


10:00am — 10:40am
Session 3
10:00am — 10:40am
Session 3

Track 1

The C-Suite on Retail's Transformation

The C-Suite in Conversation: The Changing Role of the Marketer


Track 2

Catering to Today's Consumer

Catering to Consumers' Growing Demand for Convenience


Track 3

The Sophisticated Supply Chain

Building a Transparent and Ethical Supply Chain


Track 4

Tech Startup Spotlight: Marketing and Merchandising

Personalization Solutions


Track 5

Workshops: Ecommerce Technologies and Capabilities

Improving the Profitability of My Digital Business


10:40am — 11:05am
Networking Break
11:10am — 11:30am
Mainstage Keynote (General Session Room)
11:30am — 11:50am
Mainstage Keynote (General Session Room)
11:50am — 12:10pm
Mainstage Keynote (General Session Room)
12:10pm — 1:50pm
Lunch
12:40pm — 1:46pm
Hosted Retailers & Brands Program (Prescheduled Only)
1:50pm — 2:30pm
Session 4
1:50pm — 2:30pm
Session 4

Track 1

Elevating the Retail Store

Redefining the Physical Store Experience


Track 2

The Future of Marketing

Digital Marketing Tactics to Prepare for the Post-Cookie World


Track 3

Supply Chain and the Customer Experience

Using Reverse Logistics to Build Brand Loyalty


Track 4

Strategic Retail Partnerships and Relationships

Successful Marketplace Strategies


Track 5

Workshops: The Business of Doing Good

Implementing and Measuring an ESG Strategy


2:35pm — 3:15pm
Session 5
2:35pm — 3:15pm
Session 5

Track 1

Elevating the Retail Store

Improving Store Operations with New Tools and Technologies


Track 2

The Future of Marketing

Engaging Shoppers Through Social Commerce


Track 3

Supply Chain and the Customer Experience

Meeting Consumer Demand for Faster Fulfillment and Delivery


Track 4

Strategic Retail Partnerships and Relationships

Creative Retail Partnerships


Track 5

Workshops: The Business of Doing Good

Delivering Impactful Purpose-Driven Marketing Campaigns


3:15pm — 4:30pm
Networking Break
3:20pm — 4:26pm
Hosted Retailers & Brands Program (Prescheduled Only)
4:35pm — 4:55pm
Mainstage Keynote (General Session Room)
4:55pm — 5:15pm
Mainstage Keynote (General Session Room)
5:15pm — 6:15pm
Exhibit Hall Reception
6:00pm — 8:00pm
Shophop (Retailers & Brands Only)
8:00pm — 10:00pm
Poolside Concert

Wednesday — March 30, 2022

Registration Open: 8:00am — 11:00am

8:00am — 9:00am
Breakfast
8:45am — 9:45am
Session 1
8:45am — 9:45am
Session 1

Track 1

Deep Dive: Spotlight on Retail Verticals

Thriving in the Fast-Changing Grocery Environment


Track 2

Deep Dive: Marketing and Brand-Building

Using Influencers Effectively


Track 3

Deep Dive: Designing Tomorrow's Retail Experiences

Tomorrow's Technologies and Their Potential to Transform Retail


9:50am — 10:50am
Session 2
9:50am — 10:50am
Session 2

Track 1

Deep Dive: Spotlight on Retail Verticals

Catering to the New Beauty Consumer


Track 2

Deep Dive: Marketing and Brand-Building

The Latest in Experiential Marketing


Track 3

Deep Dive: Designing Tomorrow's Retail Experiences

Innovation Strategies: Conceiving and Scaling Disruptive Ideas


10:55am — 11:55am
Session 3
10:55am — 11:55am
Session 3

Track 1

Deep Dive: Spotlight on Retail Verticals

Winning Over Apparel Shoppers


Track 2

Deep Dive: Marketing and Brand-Building

Building a Strong Brand Community


Track 3

Deep Dive: Designing Tomorrow's Retail Experiences

Key Takeaways from Shoptalk 2022