Agenda

“Go Back to School at Shoptalk!”

To see the event schedule, including registration and exhibit hall hours, click here.

Sunday  •  March 18  •  2018

10:00am - 7:00pm
Registration & Badge Pickup
12:00pm - 1:45pm
International Welcome Brunch Q&A
Session 1:2:00pm - 2:40pm

Track 1:

Culture and Leadership for Retail Innovation

Track Room 1

Incubators, Accelerators and R&D

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Track 2:

Wharton@Shoptalk

Track Room 2

Interactive Q&A with Professors from The Wharton School

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Track 3:

The State of Global Retail and Ecommerce

Track Room 3

Retail and Ecommerce Disruption in Latin America

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Track 4:

Startup Pitch

Track Room 4

To Be Announced

Track 5:

Grocerytalk: Overview and Workshops

Track Room 5

Insights into Shopper Behavior in the Grocery Industry

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Session 2:2:45pm - 3:25pm

Track 1

Retailer-Startup Relationships

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Track 2

Interactive Q&A with Professors from The Wharton School

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Track 3

Retail and Ecommerce Disruption in Europe

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Track 4

To Be Announced

Track 5

Digital Transformation in the Grocery Industry

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Session 3:3:30pm - 4:10pm

Track 1

Adopting a Culture of Innovation: Attracting Talent and Organizing for Change

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Track 2

Interactive Q&A with Professors from The Wharton School

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Track 3

Track Keynote: Industry Giants' Perspectives on Global Retail

Track 4

To Be Announced

Track 5

The Evolution of The Grocery Store

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4:00pm - 5:00pm
Hosted Meetings Program (Prescheduled Only)
4:10pm - 4:45pm
Break
5:00pm - 5:15pmGeneral Session Room
Opening Remarks
5:15pm - 5:35pmGeneral Session Room
Keynote 1
5:35pm - 5:55pmGeneral Session Room
Keynote 2
5:55pm - 6:15pmGeneral Session Room
Keynote 3
6:15pm - 7:30pm
Shoptalk Welcome Reception (Exhibit Hall)

Monday  •  March 19  •  2018

7:00am - 6:00pm
Registration & Badge Pickup
7:00am - 9:00am
Breakfast
8:00am - 9:00am
Hosted Retailers & Brands Program (Prescheduled Only)
8:00am - 7:00pm
Exhibit Hall Hours
Session 1:9:00am - 9:40am

Track 1:

Conversational Commerce

Track Room 1

Chatbots and the Future of Messaging in Retail

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Track 2:

Product and Merchandising Strategies

Track Room 2

Innovations in Product Development

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Track 3:

Research and Market Insights

Track Room 3

Retail Insights from Market Research Firms

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Track 4:

Engaging Customer Experiences

Track Room 4

Mobile Experiences in the Shopping Journey

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Track 5:

Grocerytalk: Disruptive Trends and Business Models

Track Room 5

VC and Accelerator Perspectives on CPG and Grocery

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Track 6:

Disruptive Technologies and Pioneering Brands

Track Room 6

The Next Generation of Direct-to-Consumer Startups: Part 1

Session 2:9:45am - 10:25am

Track 1

Voice-Activated Commerce

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Track 2

AI and Merchandising

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Track 3

Retail Insights from Consulting Firms and Industry Analysts

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Track 4

Delighting Customers Through Personal Interactions

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Track 5

Reinventing Traditional Grocery Business Models: Meal Kits, Subscriptions and Replenishment

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Track 6

The Next Generation of Direct-to-Consumer Startups: Part 2

10:30am - 10:45amGeneral Session Room
Opening Remarks
10:45am - 11:05amGeneral Session Room
Keynote 1
11:05am - 11:25amGeneral Session Room
Keynote 2
11:25am - 11:45amGeneral Session Room
Keynote 3
11:45am - 1:45pm
Lunch
12:40pm - 1:40pm
Hosted Retailers & Brands Program (Prescheduled Only)
1:45pm - 2:05pmGeneral Session Room
Keynote 4
2:05pm - 2:25pmGeneral Session Room
Keynote 5
2:25pm - 2:45pmGeneral Session Room
Keynote 6
2:45pm - 3:45pm
Techtalks
2:45pm - 3:45pm
Break
Session 3:3:45pm - 4:25pm

Track 1:

Shifting Ecommerce Trends and Technologies

Track Room 1

Track Keynote: Reinventing Traditional Business Models

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Track 2:

Shopping Experiences of the Future

Track Room 2

Innovative Experiential Retail

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Track 3:

The Retail Industry Shakeout

Track Room 3

The Investment Perspective: Trends Shaping the Future of Retail

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Track 4:

The Future of Brands

Track Room 4

Evolving Brand-Retailer Relationships

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Track 5:

Grocerytalk: Marketing and Loyalty

Track Room 5

Optimizing the Brand Experience for Ecommerce

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Track 6:

Disruptive Technologies and Pioneering Brands

Track Room 6

Startups Revolutionizing the Retail Industry: New Consumer Experiences

Session 4:4:30pm - 5:10pm

Track 1

Brands Selling on Marketplaces

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Track 2

Omnichannel and Seamless Customer Experiences

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Track 3

The Real Estate Perspective: Locations and Experiences That Attract Shoppers

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Track 4

The Rise of the Niche Brand

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Track 5

New Direct-to-Consumer Startups Disrupting the Industry

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Track 6

Startups Revolutionizing the Retail Industry: Business Intelligence

Session 5:5:15pm - 5:55pm

Track 1

Innovation from Israel: Startups Driving the Next Generation of Ecommerce

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Track 2

AR, VR and Advances in Product Visualization

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Track 3

The Retailer Perspective: Adapting to Changing Consumer Preferences

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Track 4

The Growth of Private Label

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Track 5

Next Generation Loyalty

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Track 6

Startups Revolutionizing the Retail Industry: Operational Excellence

5:45pm - 7:00pm
Exhibit Hall Reception
6:00pm - 7:00pm
Techtalks
7:30pm - 9:30pm
Retailers & Brands Dinner

Tuesday  •  March 20  •  2018

7:00am - 6:00pm
Registration & Badge Pickup
7:00am - 9:00am
Breakfast
8:00am - 9:00am
Hosted Retailers & Brands Program (Prescheduled Only)
8:00am - 7:00pm
Exhibit Hall Hours
Session 1:9:00am - 9:40am

Track 1:

Shifting Ecommerce Trends and Technologies

Track Room 1

The Next Generation of Search: AI, Visual and More

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Track 2:

The Evolution of the Retail Store

Track Room 2

Physical Retail Concepts from Digitally Native Brands

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Track 3:

Marketing Strategies and Technologies

Track Room 3

Experiential Marketing

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Track 4:

Innovation in China

Track Room 4

Overview of Retail and Ecommerce Innovation in China

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Track 5:

Grocerytalk: Store and Supply Chain Innovations

Track Room 5

Enhancing Efficiency Through In-Store Technologies

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Session 2:9:45am - 10:25am

Track 1

Track Keynote: Leaders at Global Brands on the Future of Ecommerce

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Track 2

Agency Perspectives on New Store Design

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Track 3

The C-Suite on the Future of Marketing

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Track 4

Spotlight on Retail and Ecommerce Innovation in China

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Track 5

Using Data to Drive Food Safety and Supply Chain Transparency

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10:30am - 10:50amGeneral Session Room
Keynote 1
10:50am - 11:10amGeneral Session Room
Keynote 2
11:10am - 11:30amGeneral Session Room
Keynote 3
11:30am - 1:30pm
Lunch
12:40pm - 1:40pm
Hosted Retailers & Brands Program (Prescheduled Only)
1:45pm - 2:05pmGeneral Session Room
Keynote 4
2:05pm - 2:25pmGeneral Session Room
Keynote 5
2:25pm - 2:45pmGeneral Session Room
Keynote 6
2:45pm - 3:45pm
Techtalks
2:45pm - 3:45pm
Break
Session 3:3:45pm - 4:25pm

Track 1:

Shifting Ecommerce Trends and Technologies

Track Room 1

Track Keynote: Building a Billion-Dollar Ecommerce Company

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Track 2:

The Evolution of the Retail Store

Track Room 2

Technologies Optimizing the Store Experience

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Track 3:

Marketing Strategies and Technologies

Track Room 3

Track Keynote: Creating a Global Digital Brand

Track 4:

Advances in Payments and Checkout

Track Room 4

Track Keynote: Payments

Track 5:

Innovations in Delivery, Pickup and Logistics

Track Room 5

Innovations in Next- and Same-Day Delivery

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Session 4:4:30pm - 5:10pm

Track 1

VC Perspectives on Ecommerce Trends and Technologies

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Track 2

Changing Store Counts, Formats and Footprints

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Track 3

AI in Marketing: Predictive and Beyond

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Track 4

Overview of Payments Innovation

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Track 5

Track Keynote: New Pickup Options

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Innovations in the Warehouse: Robotics, AI and Beyond

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Session 5:5:15pm - 5:55pm

Track 1

AI and Real-Time Personalization

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Track 2

The Evolving Store Workforce

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Track 3

Building Engaged Communities

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Track 4

Next Generation Checkout

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Track 5

Cutting-Edge Delivery Innovations from Around the World

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6:00pm - 7:00pm
Techtalks
6:00pm - 7:00pm
Exhibit Hall Reception
10:00pm - 12:00am
Shoptalk Party

Wednesday  •  March 21  •  2018

7:00am - 9:00am
Breakfast
8:00am - 9:00am
Hosted Meetings Program (Prescheduled Only)
9:00am - 9:15amGeneral Session Room
Closing Remarks
9:15am - 9:35amGeneral Session Room
Keynote 1
9:35am - 9:55amGeneral Session Room
Keynote 2
9:55am - 10:15amGeneral Session Room
Keynote 3
10:15am - 10:20am
Break
Session 1:10:20am - 11:00am

Track 1:

Deep Dive: Leading the Digital Transformation

Track Room 1

Organizing for the Future of Retail

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Track 2:

Deep Dive: Innovations in the Supply Chain

Track Room 2

Track Keynote: Startups Transforming Supply Chain and Logistics

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Track 3:

Deep Dive: AI in Retail

Track Room 3

Track Keynote: Understanding the AI Revolution

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Track 4:

Deep Dive: New Market Opportunities

Track Room 4

Meeting the Demands of Today's Health and Wellness-Conscious Consumer

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Session 2:11:05am - 11:45am

Track 1

Hiring and Attracting Talent

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Track 2

New Transportation Technologies

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Track 3

Top 10 AI Use Cases in Retail: Understanding the Opportunity for Your Business

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Track 4

Reaching Shoppers Across International Borders

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Session 3:11:50am - 12:30pm

Track 1

Culture and Leadership

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Track 2

Politics and the Future of "Made in America"

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Track 3

How AI Will Impact the Retail Organization and Workforce

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Track 4

Creating Brands for New Generations

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12:30pm - 2:00pm
Lunch