Inkling modernizes store operations for employees with mobile-ready reference guides. Paper, portals, and PDFs fail by presenting stale and static information, whereas Inkling documents engage employees with lively and interactive content.
Easy content creation and editing tools enable the creation of dynamic SOPs and job aids. Without any technical skills, content creators can build, update, and share rich media content that is optimized for mobile screens. Embedded analytics track and measure content effectiveness, employee performance, and operational consistency across store locations. With Inkling, customers always receive the highest quality service possible, thanks to engaged workforces and standardized operations.
KEY CUSTOMER BENEFITS:
Lower Your Employee Turnover Rate
Empowered employees have higher job satisfaction and lower turnover rates. By providing mobile access to critical job information, Inkling enables workers to search for the exact information they need to be productive and successful. Interactive operational guides and job aids allow learning and discovery to become part of a rewarding work experience, both online and offline.
Reduce Operating Costs and Ensure Compliance
Save time and money by bringing all operational content online. Guarantee safety and regulatory compliance by clicking a button and instantly updating digital SOPs, product information, policy guides, and job aids. Reduce printing, shipping, and training expenses via mobile access to operational best practices.
Elevate the Customer Experience with Standardized Operations
Customers will experience the best service possible when your front-line employees and store managers utilize interactive, accurate, and up-to-date policies and procedures from any mobile device. Adherence to SOPs and ready access to information enable employees to deliver consistent experiences across all stores.