HelpJess is an online Virtual Shopping Mall application (app) that allows customers to window shop in our mall, quickly check-out when purchasing products or if needed able to speak with real people; in-store assistants in our stores around the world, for a personalized online shopping experience. The app provides private online check-out, online chat and exclusive interactive real time video chat. Our in-store sales reps can help you with your selections, guide you to the best products, special offers, etc. – all while shopping online from the comfort of you own homes or office. HelpJess reduces frustration and time spent doing online searches and research. HelpJess gives you the personal touch and assistance of knowledgable sales staff; a uniquely personalized online shopping experience, offering convenience and assurance.
The vision for the team has always been to connect the offline and online shopping into a single, seamless experience, which improves the shopper’s online experience from a ‘self-service model’ to a ‘personalized service model,‘ providing the level of service, support and assistance consumers deserve.
We believe the market is ready for our innovative ‘Show & Sell ‘ eCommerce technology, as we establish a new individualized customer experience standard for Retailers and Businesses worldwide, while offering a path for traditional brick-and-mortar business, with a strong customer-service philosophy, to compete more effectively and differentiate themselves in the online marketplace.