Xenio’s end-to-end platform combines hardware, software and APIs to provide retailers with new capabilities to collect, analyze and act-on in-store shopper behavior data, making their marketing and service interactions more relevant and effective.
Xenio’s patented hyper-positioning technology can pinpoint a shopper’s location within two-feet and monitor them in real-time, giving retailers immediate insight into who is shopping in their physical store, where they are and where they went, and even what products they interacted with. Xenio enables in-store marketing and service to match the level of accuracy and engagement previously only available online.
Shoppers can request assistance to their precise location, receive turn-by-turn directions to products, navigate with a personalized in-store map, and receive individualized sales assistance.
Marketers can communicate locations of new arrivals, flash sales, and “just for you” personalized product recommendations along with relevant push notifications and promotional offers based a shoppers in-store location and dwell time.
Sales Associate Tools
Sales associates get VIP customer alerts, can monitor shopper activity in real-time to determine the best moment to engage with an individual shopper and/or dispatch themselves to areas of the store that are in greatest need of sales presence.
Real-time Customer Feedback
Merchants and store teams learn from customers using highly targeted in-store location based surveys.
Marketers can continue to engage with shoppers using offline-to-online retargeting based on a where shoppers went and what products they viewed in physical stores.
Learn more at www.xeniosystems.com