President, Nordstrom.com, Nordstrom Inc.
Ken Worzel has served as president of Nordstrom.com since 2016. He is responsible for the company’s Nordstrom’s brand (full-price) e-commerce, digital and mobile efforts, ensuring that they play an integral role in providing customers a differentiated experience through service, personalization and convenience. He also continues to lead the company’s Strategy, Corporate/Business Development, and Data Science/Advanced Analytics teams.
From 2010 to 2016, Ken served as executive vice president of Strategy and Development for Nordstrom with leadership responsibility for the company’s corporate and business unit strategy, corporate/business development activities, consumer insights, and advanced analytics teams. Ken and his team helped develop core strategies covering all areas of the business, including the accelerated growth of e-commerce, merchandising, corporate development (including acquisition of HauteLook and Trunk Club), new store opportunities, the Nordstrom Rewards loyalty program and product development.
Prior to joining Nordstrom, Ken was a strategy consultant for nearly 20 years as a partner with Marakon Associates and McKinsey & Company. He advised senior executives across a variety of industries (e.g., retail/consumer, media, and healthcare) including partnering with the Nordstrom executive team between 1997-2010. Ken holds a BA in Economics and Political Science from Yale University. He later attended the Wharton School of the University of Pennsylvania where he earned an MBA. Ken currently serves on the Board of Directors for Les Schwab.